Quality Assurance Continuous Improvement
Resume:
Marcus Robertson
Problem Solver
*** *** **, ***, *******, United States, 08010
*****************@*****.***
Problem Solver with 6 years of experience in quality assurance and inventory management, adept at statistical analysis and process improvement. Demonstrates strong collaboration skills, working effectively with teams to implement solutions that enhance efficiency and accuracy. Committed to continuous improvement and excellence in fast-paced environments, leveraging expertise in auditing and data analysis to drive results.
Employment history
Quality Assurance
inventorya, Soho
Studio tile bar, Jul 2023
- Present
• Conducted regular audits of inventory levels to ensure accuracy and timeliness in a fast- paced production environment
• Developed and implemented quality control procedures to minimize discrepancies and errors in inventory data
• Utilized ERP systems to track and monitor inventory movements, identify potential issues, and recommend appropriate corrective actions
• Prepared detailed reports on inventory accuracy, variance analysis, and quality assurance metrics to support decision-making processes within the organization Quality Assurance
Specialists, Radwell,
Oct 2022 - Apr 2023
• Developed and implemented quality assurance policies and procedures to ensure compliance with industry standards and regulations
• Conducted thorough inspections and audits of products, processes, and systems to identify areas for improvement and drive corrective actions
• Collaborated with cross-functional teams to resolve quality issues and implement preventative measures to optimize production processes
• Utilized statistical analysis and data tracking tools to monitor key performance indicators and drive continuous improvement efforts
Electric pallet jack
operator, Edward Don
& Co., Aug 2022 - Oct
2022
• Safely operated electric pallet jack to move, stack, and transport materials within warehouse or distribution center
• Loaded and unloaded goods from trucks and storage areas using electric pallet jack
• Inspected and maintained equipment to ensure optimal functionality and safety
• Collaborated with team members to efficiently fulfill orders and maintain inventory accuracy
Problem solver,
Amazon, Aug 2018 - Jul
2022
• Demonstrated ability to analyze complex problems, identify root causes, and develop innovative solutions
• Proven track record of resolving customer issues efficiently and effectively to ensure high levels of satisfaction
• Proficient in using data-driven approaches to troubleshoot technical problems and implement corrective actions
• Skilled in facilitating team collaboration and brainstorming sessions to address challenges and drive continuous improvement
Employment history
Box Truck/Cargo Van
Operator, Homestead
Freight Organization,
Jun 2023 - Present
Beverly,NJ
Retail/Sales Associate,
Revenue Ave. Apparel,
Jan 2022 - Present
Willingboro,NJ
Skills
Problem solving Data analysis Critical thinking Collaboration Communication Quality assurance Process improvement Auditing Statistical analysis Inventory management ERP systems WMS Safety Customer service Risk assessment Change management Training and development Decision making Time management Negotiation Strategic planning Creative thinking Technical writing Courses
Automotive Technology, Dec 2024 - Dec 2025
Pennco Tech
Safely operate box trucks and cargo vans, ensuring timely deliveries and client satisfaction. Efficiently manage logistics, reducing delivery times and optimizing route planning. Maintain vehicle condition and compliance, enhancing operational reliability and safety. Collaborate with team members to resolve logistical challenges, improving service quality. Operate box truck/cargo van efficiently, ensuring timely deliveries and maintaining vehicle safety. Optimize routes to reduce fuel consumption and delivery times. Work closely with dispatch team to coordinate deliveries and resolve route challenges. Build strong relationships with clients, enhancing customer satisfaction. Boost sales through personalized service, consistently surpassing targets and enhancing store growth.
Manage inventory and transactions, ensuring accuracy and a well-organized sales floor. Collaborate on engaging displays and events, mentoring new hires on policies and best practices.
Propose layout improvements to enhance customer flow and adapt to new product lines. Maintain precise records of transactions and feedback for ongoing improvement.
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