Senior Leader with MBA and PMP. Project Management Customer Success
Resume:
Jeremy Hughes, MBA, PMP
Falls Church, VA • 202-***-****
Summary
Career Objective
I am an accomplished senior professional with over 20 years of progressive leadership experience, holding an MBA and PMP certification. I am seeking a rewarding opportunity to leverage my expertise in team building, people leadership, team growth, customer success, and business development. My goal is to contribute to a company that values culture, employee development, and success, while also allowing for ongoing personal and professional growth.
Adept at the cultivation of partnerships with professionals at all levels. Expert at conceptualizing and executing program vision from start to finish, managing multiple complex milestones while adapting to changes and shifts in priorities and delivering results on time and on budget. Possess a proven history in the design and execution of workforce management solutions within different industries around the world.
Areas of Expertise
•Project & Program Management
•Professional Services
•PMBOK
•Team Building
•Issue Resolution
•Marketing / Business Strategy
•Channel Management
•Client Delivery
•Risk Management
•Partnership Cultivation
•Profit and Loss
•Regulatory Compliance
•Go-To-Market Strategy
•Managed Services
•High-Performing Team Leadership
•Employee Management
•Change Management
•Resource Management
•Program Planning & Product Roadmap
•Budgeting & Financial Management
Career Experience
Director of Federal Services, NNData Corporation, Fairfax, VA Nov 2021 – Jan 2025
Oversee the day-to-day management of all commercial and federal services programs for the company including financial success, hiring, and partner coordination. Deliver advisory services to support clients in the extraction of analytics from large disparate data sets to enable analysts, data engineers, and data scientists to interact with/build intelligence and business applications.
●Spearheaded all federal services programs (employees, subcontractors, and prime contractors) for the organization.
●Led the delivery of all program management activities for numerous commercial/federal service program contracts across multiple states.
●Provided leadership in a matrixed, cross functional team to implement complex solutions.
●Ensured timely and accurate delivery of all required monthly, quarterly, semi-annual and annual deliverables (including required meetings) for both internal and external customers
●Managed team of employees on Federal and Commercial contract around the country.
●Responsible for Hiring, Training, Financial Success, and Customer Relations on all company programs.
●Managed Risk, Budget, Travel, Personnel, Recompetes, Program growth, and Overall Success of all programs.
●Managed business to business services for Elastic Software. End user customers include FBI, State Dept., Air Force, and DEA
●Managed services related to Cyber Network Operations and Offensive Cyber efforts for the Army ARCYBER program as a subcontractor.
Owner, J Hughes Homes July 2017 – Nov 2021
Founded and oversaw daily operations of a residential real estate business (staff hiring/training, business development, marketing, and team leadership) focusing on sales in Northern Virginia.
●Opened and successfully managed a profitable business while managing sales, business development, marketing, client contracts and purchase contracts, all client delivery and satisfaction, financing, accounts payable and receivable, management and payment of contractors, and management of a team.
●Acted as a consultant to aid clients in subcontracts agreement, purchase agreements, obtaining financing, and closing purchases.
●Received top sales producer awards in 2018, 2019, 2020, and 2021 for high sales volume (~$8M+/year in sales) from the Prince William Association of Real Estate.
●Recognized with a Lifetime Achievement award from Pearson Smith Realty.
Director of Partner Sales and Managed Services/Federal Account Executive, CACI Data Tactics Corporation, Reston, VA Jan 2016 – July 2017
Directed the performance of a team of services professionals (Engineers, Administrators, and Project Managers) and a partner network focused on big data and analytics support. Oversaw the successful implementation of projects on the BDE platform to DARPA, Army, DHS, Oil and Gas, Pharmaceutical, Law Enforcement, and the Colombian Government. Developed joint solutions in collaboration with customers and partners to deliver customers with unique and customized turn-key solutions including a revolutionary cloud hosted evidence management system. Managed cloud, hosting, and data center services addressing the business needs of clients.
●Saved $3.5M in service agreement fees and decreased time for an application process from five months to three weeks for a pharmaceutical company on equipment no longer used to analyze IT asset data.
●Achieved unlimited scalability and combined data into one data repository by orchestrating all sales account activity in the federal sector for the Big Data Ecosystem (BDE) platform.
●Grew product/services revenue through the building and launch of a diverse Business Partner Ecosystem encompassing solution partners to develop turn-key solutions to market verticals, direct resellers, technology partners selling complementary/non-competitive solutions, and internal partnerships.
Deputy Division Director and Partner Sales Manager / Technology Division, CACI (L-3 Data Tactics), CACI Data Tactics Corporation, Reston, VA March 2013 – Jan 2016
Led the expansion of the brand, market identity, and revenue growth in fortune 500 companies and Government customers. Drove business development and sales activities for big data products and services, expanding reach into international and important commercial markets in the Oil and Gas and Communications industry. Oversaw accounts for commercial and federal customers including the Army, Colombian AF, and British Petroleum.
●Directly managed all services engagements related to implementation, customization, deployment and sustainment of data products.
●Introduced a Value-Added Reseller program and signed up resellers for the BDE product with a pending award of a $15M contract with the City of Dallas.
●Deployed a support framework for the Reseller Program including training, demo support, customer support, and product integration/delivery ensuring success and increased customer satisfaction.
●Won multiple bids including a large deal with the Colombian Air Force through strategic proposal efforts for Big Data and Analytics professional services and products as a solution.
Program Manager, Army, CACI (Data Tactics) April 2010 – March 2013
Oversaw performance of three Program Managers and 100+ employees (2/3 of the company) in five states and six separate countries while executing 20 individual Task Orders. Directed the launch of a global program requiring increased staff (from five to 100+) to sustain operations. Controlled and managed the execution of project task orders for a growing global business. Led proposal bidding/pricing for all new opportunities and introduced a technical approach for project initiatives. Identified and created new business development opportunities through quality responses to PTFs and RTEPs. Spearheaded all S-3 Programs and DCGS-A Programs including DCGS SIPR Cloud architecture and deployment initiatives for the development, testing, deployment, and sustainability of the first tactical cloud deployed for the US Army.
●Launched a multi-year strategy that resulted in improved division revenues (from $8K/year to $10M/year) by architecting strategic sub-contracting relationships with Large System Integrators like BAH, STI, and ManTech.
●Achieved 100% program growth years and the highest company margins with superb P&L management.
Additional Experience
●Project Manager, Army Data Tactics Corporation, McLean, VA April 2009 - April 2010
●Vice President of Land Development and Acquisitions, Barros Acquisition & Development, Manassas Park, VA Nov 2006 - March 2009
●Land Acquisition Manager, DR Horton Homes, Fairfax, VA
●Land Acquisition Manager, EYA, Arlington, VA
●Land Development Manager, Beezer Homes, Columbia, MD
Education
MBA in Project Management Norwich University 2011
BS in Business Virginia Commonwealth University 2000
Licenses & Certifications
2009 Project Management Professional Designation (PMP), Project Management Institute (Active), Certification # 1265272
2013 Scrum Fundamentals Certified
2015 V3 ITIL Foundations Certification
Clearance
Prior TS/SCI (not currently active)
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