Customer Service Manager
Resume:
R E S U M E
Penny Oliver
Stoney Creek, Ontario
L8E 5V6
***********@*****.***
OBJECTIVE
To obtain a role in customer service that will use my skills of over 25 years
.ACCOMPLISHMENTS
Completion of two B.A’s at McMaster University.
Customer Service Experience working in RBC branches for over 25 years
Cashier at Fortinos
SKILLS
Customer Service in both the Financial industry and in the retail industry.
Organization& Leadership, Team member
Management/Supervisory Experience
Able to work without supervision
Good Communicator
Enjoy fast paced environment
Computer Skills; Excel, Power Point, Outlook, MS Project, Word, Web Alliance
WORK HISTORY
Fortinos, October, 2019-present, working as a cashier
1979-2015(March); Royal Bank of Canada (retired)
PROFESSIONAL DEVELOPMENT /EDUCATION
McMaster University-Honour, BA, English and Religious Studies 2016-2020
McMaster University, Honour BA, History, 2024.
High School Diploma –Grade 12
OUTSIDE INTERESTS
Community Theatre Producer & Stage Manager
Volunteer work with Animal rescue
Volunteer work, All Saints Kingsway, Church in the areas of Spring Sale, Wedding Convenor, Chancel Directress etc. Toronto.
REFERENCES
Rachel,Customer Service Manager, Fortinos, Burlington; 905-***-****
Vincenza, Customer Service Manager, Fortinos, Stoney Creek. 905-***-****(please do not call as they are not aware I am looking for a part time role.)
Royal Bank of Canada, Human Resource department; 1-800-***-****
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