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Customer Service A Team

Location:
Dewsbury, West Yorkshire, United Kingdom
Posted:
May 08, 2025

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Resume:

Madina Hussain

Dewsbury WF**

M:074********

E:******@*******.**.**

Personal profile

An enthusiastic, hardworking, friendly individual who enjoys being part of a team. Able to work on own initiative and can demonstrate high levels of motivation. Is quick to grasp new ideas and concepts and to develop innovative and creative solutions to problems. Has vast experience of working with students in education. Possesses excellent interpersonal communication skills and the ability to develop and maintain good working relationships. I’m looking to start my career in the customer services industry.

Key skills

• Customer service skills

• Multilingual

• Time management

• Adaptable

• Active listening

Employment interests

Period of unemployment/Actively seeking employment, attending supportive regular jobcentre appointments. I have been continuously seeking new ways to develop my skills to boost my employability chances.

Career gap to raise young family. 2018 to present.

• To provide a safe, nurturing, and supportive environment that allows my children to grow healthily

• Teach them such actions as walking and talking, reading, and writing (to facilitate learning of these activities, a parent must have patience and understanding).

• Establish and maintain order in the family by requesting a certain level of discipline.

• Always having a calm reaction, respond consistently, appropriately, and sensitively and gently give corrective feedback to my children when their behaviour is inappropriate.

Warehouse operative-Packer -Carlton cards September 2005 to September 2007

• Demonstrated strong attention to detail by accurately organising and maintaining inventory.

• Collaborated effectively with team members to ensure efficient warehouse operations.

• Utilised excellent organisational skills to prepare orders and meet tight deadlines.

• Prioritised safety protocols to maintain a clean and hazard- free environment.

• Proven ability to adapt to fast-paced work environments and handles multiple tasks.

Nursery nurse- Ravensthorpe Community childcare February 2010 to May 2013

• Ensured children's safety childproofing rooms and play areas

• Always implemented the Early Years Foundation Stage standards

• Attended staff meetings to discuss ways to improve care

• Promoted a stimulating environment by guaranteeing all tools, toys and displays were appropriate to their age group

• Communicated with parents extensively to keep them abreast of their children's progress

Education

Dewsbury college September 2003 to July 2005

NVQ Level 2 childcare

Westborough high school September 1998 to July 2003

Gained a good level of education.

References

References available on request



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