Support Worker Patient Care

CURRICULUM VITAE

NEDINE KUNDA CHISENGA

Email: *************@*****.***

Phone No.: +260*********

PROFESSIONAL PROFILE

I am a highly, motivated, compassionate, empathetic and understanding Carer that accomplishes her assignment and responsibilities with little or no supervision. I am particularly skilled in taking care of vulnerable adults and elderly with Dementia and Parkinson including those with duteneur mental and physical disabilities. I have been a great team player, working harmoniously with team members to achieve the objectives and aim of the organization. Additionally, I develop a quality relationship with patients and their relatives while maintaining a high level of professionalism in the discharge of my duties. I have applied the 6Cs of nursing in my roles. I am in a good physical, emotional and mental state and can take care of patients under my care. I have undertaken a range of work place training courses in health, safety and care management.

AREAS OF EXPERTISE

Elderly patient care/Hoist operation/ Patient rehabilitation /Dementia Care /Moving and Handling/Reporting Skills/ Residential Care/Shopping Trips/ Creating Care Plans/Reliability

SKILLS

Good Communication

Leadership Skills

Good Initiative

Empathetic

Caring

Good team player

Respectful

Emotionally strong

Taking and recording observations

Good listener

Effective time management

Patient

Good personal

COURSES ATTENDED

2023 JAN- Health and Safety – Trinity University, Zambia

2023 JAN – Principles and Practices of Social Health Care – Trinity University, Zambia

2023 JAN-Communications – Trinity University, Zambia

2023 JAN – Basic Computer - Trinity University, Zambia

2023 JAN – Duty of Care- Trinity University, Zambia

2023 JAN – Psychosocial Counselling

CORE VALUES/ QUALITIES

Patient/ Detail Oriented/ Humor/Corporative/ Kind/ Caring/ Commitment/Courageous/ Communication/ Compassionate / Courageous/ Discipline/ Attentiveness/ Trustworthiness/ Dependability

PERSONAL EXPERIENCE

OUR LADIES HOSPICE- CARER

-I provided high level of personal Care and attention to Residents following individual plans carefully and ensuring that all communication is polite, friendly, warm and supportive.

-I liase with other Care professionals, relating to care needs of residents.

-I participate in the formulation and maintenance of individual care plans for each resident.

-I am responsible for making beds, tidying the resident’s room with the resident’s permission, undertaking the light cleaning duties as needed and generally assisting and ensuring that the home is kept clean, pleasant and welcoming at all times.

-I am understanding and patient towards residents and their needs and encourage, assist and support residents to participate in leisure activities as appropriate to the individual, ensuring their social and emotional needs are met. This also escorting residents to outside appropriate residents to outside appointments and leisure.

-To help to serve meals and drinks at meal times and other times when required, taking care to prepare and present meals and refreshments in an appealing way with polite and courteous service.

-I assist with looking after physical comfort of residents for example helping them to wash themselves and empty bed pans.

-I am always alert to resident’s physical and mental wellbeing, immediately reporting any changes in condition of the resident to a senior person on duty and to accurately update resident’s record as per requirement.

-I respect and maintain confidentiality of resident’s personal information.

KEY ACHIEVEMENT

-Successfully adhered to proper infection control and prevention procedures.

-Identify relevant information and observation gotten from patients by categorizing, establishing, recognizing differences or similarities, detecting changes in circumstances or events and reporting them to the nurse and ward manager for immediately and urgent care.

CERTIFICATES

Health Care Assistant Certificate

Psycho-Social Counselling Certificate

EDUCATION

Bachelor of Arts Library and Information Studies/ Mass Communication – University of Zambia

REFERENCES

1.Angela Nampasa

Coordinator – Trinity University

Lusaka – Zambia

Cell: 097*-***-***

Dear Hiring Manager,

REF: APPLICATION FOR A JOB

I have been a dedicated care giver, assisting registered nurses with the provision of clinical care in a safe environment to any defined case a both of the two inpatient and the out patient. My area of specialization is taking care of children and elderly people with condition that makes them depend on other people to help the perform certain tasks such as those with Dementia that’s why I believe this offer is for me.

My goal is to always strive to improve the quality of healthcare for patients, I have the privilege of caring for patients suffering from Stroke and dementia, care and support them through continuing professional development by communicating effectively and at the same time ensuring the safety and wellbeing of patients.

My experience acquired over the years as made me understand how best to communicate with patients and also opens up a window on how patients relate, communicate, feel and act. This enables me to perceive adequately their desires and finding ways to satisfy them with the help of registered nurses and other healthcare personnel. I also ensure patients retain their dignity, privacy and comfort at all times.

As a carer I also ensure that I apply deep passion for tasks and I am flexible.

I will appreciate very much if my application letter is considered .

I hope to hear from you soon.

Sincerely

Nedine.C.K

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