Jessy Oghenekaro
*** *********** ****, ************, ** 21108
Tel: 202-***-****; E-mail: ***********@*****.***
Summary: An experienced professional in the hospitality and food service industry with over 30 years’ experience in conducting HR functions, hiring, talent acquisition, recruiting, training, mentoring, operations and marketing; increased sales and profit margins which led to successful growth. Currently seeking a new position that will recognize and utilize my experiences, expertise, honesty and integrity to provide stability and growth to advance cooperation.
OWNER
JESSYSPLACE LLC
Started June 23rd 2024 until Present
6564 Reisterstown road, Baltimore, MD 21215
§ Create memorable experience,
Motivate, direct team members to exceed guest expectations with accurate, friendly and fast service in a clean environment. Manage guest experience through operations and timely response to guest issues. Identifies and interacts with the community to engage prospective guest and execute on local marketing activites
§ Enforces compliance with health, safety, cleanliness, security and fire standard and regulations.
§ Ensure restaurant upholds operational and brand standards
§ leads the restaurant’s recruitment and selection process to build and retain an effective restaurant team
§ Place food order and maintain good food cost
§ project sale and do proper scheduling to budget
§ Responsible for profit and loss
§ Responsible for Marketing and promotion to attract customers
§ set up vendors for the restaurant, food supplies, and produce companies
§ setting up websites and social media for promotion
Manager (2.5 million dollars in sales/year) 2022 – 2024
Taco Bell, Liberty Road, MD
$ Trained, supervised and developed managers and employees
$ Managed the profit and loss General Manager (2.5 million in sales)
§ Trained, supervised and developed managers and employees
§ Managed the Profit and Loss, implemented and maintained budgets
§ Conducted local Store Marketing to engage local schools and businesses
§ Managed food service operations including planning, ordering and inventory control.
§ Met or exceeded Health Department regulations
§ Ran 16% labor cost, ranked #3 in profit making margin nationwide in 2017
§ Ran food cost in the mid 20’s
§ Conducted recruitment and new talent acquisition process, interviewed and made hiring decisions of new staff
§ Conducted staff performance review and appraisal
Manager (2.5 million dollars in sales/year) 2018 - 2022
Popeyes, MLK Highway, MD
$ Trained, supervised and developed managers and employees
$ Managed the profit and loss General Manager (2.5 million in sales)
§ Trained, supervised and developed managers and employees
§ Managed the Profit and Loss, implemented and maintained budgets
§ Conducted local Store Marketing to engage local schools and businesses
§ Managed food service operations including planning, ordering and inventory control.
§ Met or exceeded Health Department regulations
§ Ran 16% labor cost, ranked #3 in profit making margin nationwide in 2017
§ Ran food cost in the mid 20’s
§ Conducted recruitment and new talent acquisition process, interviewed and made hiring decisions of new staff
§ Conducted staff performance review and appraisal
CiCi’s Pizza, 2005-2018
26 Mountain road, Glen Burnie, MD 21061
§ Trained, supervised and developed managers and employees
§ Managed the Profit and Loss, implemented and maintained budgets
§ Conducted local Store Marketing to engage local schools and businesses
§ Managed food service operations including planning, ordering and inventory control.
§ Met or exceeded Health Department regulations
§ Ran 16% labor cost, ranked #3 in profit making margin nationwide in 2017
§ Ran food cost in the mid 20’s
§ Conducted recruitment and new talent acquisition process, interviewed and made hiring decisions of new staff
§ Conducted staff performance review and appraisal
control.
§ Met or exceeded Health Department regulations
§ Ran food cost in the mid 20’s
Education
B A Management, Webster University
Certified Technician, Rotor Rooter Plumbing School
HND Banking, University College of Arts and Science. Nicosia, Cyprus
Accomplishments and Awards
Ranked number 3 in profit making margin ratings for Cici’s nation wide, 2017
Cici’s Enthusiastic and guest service award 2016
Community Service Award, Anne Arundel County Board of Education, 2010
CiCi’s Manager of the Year, 2008
Numerous Awards for Customer Service (Wow Award and Hands Down Award), 2007
Top Sales Increase (21.88%), 2007
Winner Circle Award, 2008 and 2009
President’s Award, 2007
Top Salesman on Drain Product at Rotor Rooter 2002