Customer Service Team Member

Resume****

Abstract

Dependable and ready to work team member, looking for big opportunities to share creative ideas while having a good work ethic and positive attitude to promote success. Always interested in customers and their satisfaction as well as their well being and the healthy environment it would bring to the company. Experienced in handling money, providing customer service and with stockroom/shipment. Detailed, organized and time managed.

Education

Cesar E. Chavez High School

-High School Diploma

-Graduation year 2019

Skills

●Excellent Customer Service

●Communication Skills

●Service over the phone

●Using computers and technology

●Certified in using Electric Power Jack and Lifted Power Jack

●Heavy Lifting

Employment History

Deployed Services ( May 11, 2023 - July 15, 2024 ) El Paso, TX

Level 1 Guard

-Look after Detainees’

-Guard all entry and exit ways

-Scan verified badges into security system

Menzies Aviation ( April 3, 2023 - May 10, 2023) El Paso, TX

Aircraft Fueler

-Daily equipment inspection ensuring assigned fuel truck and equipment is present, safe and operable for entire shift

-Dive fuel truck to designated area to connect to the aircraft and begin to fuel

-Logging all fuel transactions

-Refueling/ Defueling

United States Marine Corps ( November 30, 2020 -December 22, 2022) Jacksonville, NC

Bulk Fuel Specialist

-Retrieve fuel samples

-Perform test on the quality of fuel

-Generate and assemble tactical fuel systems

-Issue fuel to aircraft and ground equipment

H-E-B ( November 11, 2019 - Military Leave ) Houston, TX

Cashier/Grocery Stock Associate

-Started off as bagger for 3 months then promoted to Cashier

-Greet customers, ask them “Did you find everything okay today?” Start on their order and make sure everything in or on the bottom portion of the basket has been scanned.

-Complete their order, process any coupons or VPP discounts, complete the transaction, tell them how many savings they have made during their purchase and move on to the next customer.

-Moved Departments to Grocery/ Receiving

-Work Hours of 3 A.M. to 11:30 A.M. and 2 p.m. to 10:30 p.m.

-Tasked to break down all pallets from frozen, market and dairy. Restock and refill all of the products in the pallet as broken down.

-Face all products after restock, organize all backstock on separate carts to determine the different departments of storage.

Hollister Co. ( April 16, 2019 - June 8, 2019 ) Clear Lake, TX

Stock Associate

-Take all shipment, scan priority mail, unbag/sensor and separate onto the running cart

-Unpackage all other clothing, sensor, and backstock in the stockroom

-Take down clothing numbers running low from the sales floor, acquire from the stockroom and restock the sales floor

-Do all USR, clean restrooms, throw out trash by the end of the night before leaving.

Crabby Crawfish ( March 28, 2018 - March 1, 2019 ) Houston, TX

Hostess

-Greet and seat customers to their comfort

-Assisted in waitressing and providing dine in customers with service

-Clean tables and menus for new customers

-Take orders in person or over the phone

-Prepare all takeout orders

-Take care of customers ready to take care of their tab for Dine-in or to-go’s

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