Customer Service West Palm
Resume:
ARIANA
PEREZ
*************@*******.***
West Palm Beach, FL 33413
Qualified and Licensed Esthetician with comprehensive knowledge in beauty products and skincare routines. Demonstrated ability to provide personalized beauty recommendations, contributing to enhanced customer satisfaction. Proven skills in developing and maintaining client relationships.
SUMMARY
SKILLS
• Customer service
• Organization and
multitasking
• Sales and retail expertise
• Flexibility and adaptability
• Upselling and cross selling
• Beauty product knowledge
• Application techniques
EDUCAT ION
Palm Beach State College
Lake Worth, FL • 12/2024
Esthetician License
Palm Beach Central
05/2024
High School Diploma
Sephora - Beauty Advisor
Kohl's West Palm Beach • 08/2023 - 09/2024
Soleil Property Management - Receptionist
Royal Palm Beach, FL • 02/2022 - 06/2023
WORK HISTORY
Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
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Participated in ongoing training sessions to improve my skills and stay informed about the latest trends in the beauty industry.
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Increased sales revenue by effectively upselling and cross- selling beauty items based on client needs.
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Maintained counter and display areas for cleanliness and organization.
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Listened to customer needs and desires to identify and recommend the best products for them.
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• Processed payments, and helped improve sale plans .
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Corresponded with clients through email, telephone, or postal mail.
Organized, maintained and updated information in computer databases.
Answered phone promptly and directed incoming calls to correct offices.
Routed incoming mail and messages to relevant personnel without delay.
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- Barbacide
- Lucaside
- Clean touch Dermalogica
- Dermaplanning
- Micro Abrasion
CERTIFICATIONS
Current certifications include
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