Product Management Data Analytics

Product Management Technical Program Management Management Consulting/advisory IT Strategy & Planning Delivery Management (Waterfall/ agile) Resource Management Account Management Agile Transformation Data Analytics Digital Transformation AI and Machine Learning Process Improvement

LinkedIn Profile

Executive Synopsis

Results-driven IT professional with over 20 years of experience towards leading technology teams and managing large-scale IT projects. Proven expertise as Management consultant, product management, projects & program management, Business analytics, Data analytics assignments, IT strategic planning, Agile implementation. and strong track record of optimizing IT operations to align with business goals, reducing costs, and improving efficiency. Adept at building and leading high-performing teams in fast-paced, dynamic environments, defining legacy modernization strategy, Product Roadmap, and SAFe Agile transformation.

Domain expertise: Engaged with clients in Healthcare, Banking, Property & Casualty, Life Insurance, Group Benefits, and Retirement Services domains.

Multiple engagement exposure: Comprises of Agile transformation, Agile Governance, Knowledge Management, Digital Strategy, Project/ Product Management, Change Leadership Strategy, IT Optimization Strategy, Growth Strategy, Operational Efficiencies, Business Architecture, Data Management, Business Process Re-Engineering, Data Governance Capabilities, Analytics, and Business Development.

Patent: Received a patent to develop data navigation network for insurance users Patent date filed Mar 21, 2019, Patent issuer and number us H00528 (H03.199)

Accolade: Accredited with Women of Color STEM 2015 award by Corporate Communications Group, United States.

Citizen of the USA. Willing to relocate to the work location.

Career Outline

Federal reserve bank of richmond (delphi inc), USA NOV’24 – Current

Release train ENGINEER

Portfolio: AI, Coud Migration, Operations, Site: Richmond, VA; Domain: banking

Playing a dual role of Release Train Engineer and Scrum Master in strategically agile transformation of the Automation, Disaster Recovery and Operations portfolio. Supporting the automation of core infrastructure services to ensure the visibility of recovery processes and capabilities of mission critical business lines. ART facilitates the recovery of Federal Reserve Businesses supported within critical and service tiers. This product fosters productivity with real-time insights, self service capabilities, and efficient workload automation. Migrating to Cloud and automating processes using GenAI tools.

Responsible for optimizing the flow of value in the ART (SAFe ART size: 80) by setting objectives and key performance indicators (KPIs), help define product roadmaps, risk identification/forecasting, prioritizing and ensuring a ready backlog of work for a cross-functional product team, accepting final product output, program dependency resolution and executive committee status reporting. Defining and championing the product vision, strategy, and roadmap

Tracking Control-M scheduling product OKRs and progress towards KPIs to align with solution-level or portfolio outcomes. Coordinating Control-M version 22 product launches, including beta testing, user feedback collection, and product documentation

Working with business stakeholders on the cloud migration and on reducing job counts to mitigate Control-M cost overages

Facilitating the agile processes at the program level, such as ART Sync, Release Planning, System Demos & Solution Demos, the Inspect & Adapt Workshops, and the Scrum of Scrums and PI Planning.

Facilitating agile maturity assessments and Scrum of Scrums. Coaching leaders and Scrum Masters on SAFe

Managing release processes including communication and BAT process, risk management and delivery

Facilitating relentless improvement for the ART through continuous improvement opportunities and ART Inspect & Adapt sessions. Established Community of Practice

Tracking and communicating key ART metrics, including impediments execution progress and business value delivery.

CIGNA, USA Jan’20 – Apr’24

Senior Advisor

Portfolio: Sales & Underwriting, Site: Bloomfield, CT; Domain: Healthcare

Played a key role in strategically transformation of the Sales & Underwriting portfolio, Excel-based rating engines to a highly automated web-based rating engines, worked with pricing actuaries from a manual, wherein consolidated rating engines to one product machine (multi-year strategic initiative). Worked with Product Management in defining product roadmap and backlog

Provided regular status reports, project plans, and performance metrics to senior management and client leadership. Managed the entire product lifecycle, from ideation and discovery to development, launch, and iteration

Responsible for optimizing the flow of value in the Pricing ART (SAFe ART size: 100) by setting objectives and key performance indicators (KPIs). Communicated with stakeholders, escalate impediments, help manage risk, and drive relentless improvement.

Facilitated process and execution and drove a culture of continuous improvement and integration by fostering community of practice. Part of SAFe Program Consultant community and trained teams on SAFe and conducted SAFe certification workshops

Responsible for leading cross-functional Pricing and Hadoop teams to define product vision and strategy, product roadmap, and business requirements. Defined and communicated the minimum viable product (MVP) and supported release plans.

Responsible for leading collaboration with key stakeholders to define business objectives, facilitated release train activities including Scrum of Scrum, release demos, release planning and risk management, and created and communicated requirements that translate business needs into strategic business and technology initiatives. Interfaced and partnered with Product Strategy to communicate progress, insights, and risks across the business, specifically with key stakeholders.

Lead a product team that delivers user-centred solutions based on market needs, customer feedback, and data-driven insights. Champion the product development lifecycle, from concept to market. Managed five Product Owners

Spearheaded 100+ member ART dealt with onshore resources offshore resources were in US, India & Poland

Engaged with HR for early career actuaries from Actuarial Leadership Development Program (ALDP).

Trained the team on PI planning, involved into Product Planning strategy development and Release planning

Led delivery with multi-stakeholders (Sales & Underwriting IT, Pricing i.e. Vendor, Business Operations).

Mass Mutual, USA April’19 – Dec’19

Digital Delivery and Product Lead

Portfolio: Digital Customer Experience; Location: Springfield, MA; Domain: Retirement Services

Performed as Delivery and Product Lead for Enterprise CX Journey and DX Chapters.

Acted as Delivery Lead/ Release Train Engineer for multiple squads to migrate content for retirement websites from Vignette to Sitecore CMS and to P8 document management system through continuous integration with Jenkins & Bitbucket.

Coached & trained multiple guilds & agile teams across DX chapters i.e. scrum master guild, BA guild, product management on agile implementation initiatives

Translated business strategies and needs into execution ready work for an Agile product team; defined team goals and strategy, ensuring alignment with value stream vision; Articulated team goals and strategy effectively to key stakeholders, Circle Leads, and team members. Worked closely with engineering, design, and business stakeholders for product development and launch.

Worked collaboratively and uses best practices with the delivery team to support backlog refinement, sprint planning, and long-term release planning. Mentor and lead the technology and product teams, building a strong, innovative culture that is focused on performance, accountability, and user-centric design

Coached a team on SAFe agile. Trained the business and IT partners to execute PI planning. Defined, prioritized and ensured a ready PI backlog is available, accepted final product output, focused on achievement of defined outcomes

Worked with the ART to define the defect management process. Drove the execution of Business acceptance testing (BAT) activities with support from business and technology team members.

The Hartford Insurance Group, USA April’18 – April’19

Senior Business Consultant

Portfolio: Enterprise Data Organization; Location: Hartford, CT; Domain: Insurance.

Worked with Commercial Lines portfolio to transition from Waterfall to Agile through implementation, transitioned to scaled Agile. Lead and/or participated in lean-agile transformations, coached leadership, and other teams in agile mindsets and new processes. Managed and optimized the flow through the mandates and facilitated PI Planning and readiness.

Applied scrum, led to Scaled Agile for Actuarial change to build DataMart, enhanced legacy data warehouse.

Worked with Chief Actuary & Data Governance, created data assets & knowledge management site. Defined and tracked key product metrics, analysed data to identify areas for improvement, and iterated on the product based on user feedback.

Responsible for developing the proof of concept and working with data governance to create data assets. Received a patent to develop data navigation network for insurance users (Patent issuer and number us H00528 (H03.199))

Infosys Ltd. USA Nov’14 – Apr’18

Lead Consultant (Manager Consulting)

Portfolio: Insurance Advisory; Location: Hartford, CT; Domain: Insurance

Devised Data Strategy engagement program as Product Owner for customer experience group as deliverables in alignment with Valuation and Modelling team’s business scope.

As a Product Manager managed development of a web based digital solution for affinity customers that drive relationship and sales leads to Investor Channel and made Personal Finance Dashboard (PFD) available to retail customers as the part of Retirement Readiness initiative. Collaborated with sales and marketing leadership and led a product team that delivers user-centred solutions based on market needs, customer feedback, and data-driven insights. Champion the product development lifecycle, from concept to market.

Led conversion strategy for Data Warehousing and Business Analytics role, managed end to end Cognos upgrade project, program management activities including stakeholders’ management & change management.

Executed as Product Manager, developed a web based digital solution made Personal Finance Dashboard (PFD)

Served as Scrum Master for Policy Administration, Claims and Underwriting system upgrades.

Migration strategy: Devised legacy Lotus Notes migration strategy for Policy admin systems

Developed business process mapping through data analysis, testing and mappings.

Led Data delivery role of data capabilities for the actuarial group for annual cash flow testing & MCAS reporting

Worked as a Program manager and Product Manager, worked with Actuaries on Data Strategy & strategic engagements

Managed end-to-end delivery initiative, agile execution, internal audit, release & product management

Business Development & Account Management Drives: Managed Centre of Excellence for Retirement Services, Group Benefits and Annuities domain. Led agile development project also made proposals on agile competency for multiple clients

Price Waterhouse Coopers(PwC),USA May’14 – Oct’14

Senior Associate

Portfolio: Advisory - Strategy & Operations, Domain: Insurance, Location: Hartford, CT

Growth Strategy: Dealt with Market assessments, products & distribution channels. Coordinated with LIMRA

IT Optimization strategy: Created a benefit case to migrate to technology platform around Callidus TrueComp.

Business Development Drives: Dealt with analytics for Retirement Services company, Google Glass etc.

Cognizant Technology Solutions, USA June’08 – May’14

Senior Business Consultant

Domain: Insurance and Banking

Served as Management consultant, Strategy projects, dealt with multiple clients as Program & Project manager

Dealt with several engagements, i.e. Data Governance strategy with Actuaries, Growth strategy, Agile transformation.

Developed a business architecture strategy that defines capabilities-based business architecture for Retirement Services. Led the business re-engineering effort to analyse current state and define future state including identification of KPI for CRM.

Led the effort to define the process improvements roadmap for the Customer Support Group in Group Benefits that included implementation cycle optimization, go-to market strategies, roles and responsibilities definition and enhancement capabilities for a Single Sign On initiative. Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 40%

Devised Enterprise architect strategy, handled entire Retire landscape, along with digital strategy formation.

Worked on Internet strategy for US clients dealt with targeting Tier 2 &Tier 3 clients in the US region

Data governance & Business Process Re-engineering: Worked with Balancing Controls Governance committee.

Worked with the Chief Actuary on the data governance to address $172 million losses in the past.

Consulting assignment: Identified data gaps along with NCCI codes in workers’ compensation process.

Market & growth strategy: Analysed industry trends, competitor analysis & capability mapping.

Business Development Drives: worked on RFPs & RFIs, operational model, process model & transition strategy.

3I InfoTech Ltd. Aug’04 – May’06

Software Engineer

Domain: Banking Portfolio: Corporate Banking and Operations

Handled entire SDLC for performance measurement & management tool, automated 5S & Six Sigma compliance

Certifications & Training Initiatives

Certified Scrum Professional (CSP)

Certified Scrum Product Owner (CSPO)

Certified Scrum Master (CSM)

Professional Scrum Master I (PSM I)

Professional Scrum Product Owner I (PSPO I)

SAFe® 4 Practitioner

Team Kanban Practitioner (TKP)

Certified Six Sigma Green Belt

Certified in Property & Liability Insurance (INS 21)

Cognos Analytics and Hadoop Workshop

Situational Leadership Workshop

SAFe® Agilist

Certified Agility Health Coach, AHC

SAFe® 5.0 Program Consultant

Tools Experience

MS Office including Excel, PowerPoint, Word, Outlook, MS Project, SharePoint, Visio, CA Agile (Formally Rally), JIRA, Jira Align, MS Teams, VersionOne, inteGREAT, IBM System Architect, BPMN, SQL, Oracle, Cognos Analytics, Hadoop

Academics

Doctorate in Business Administration, California Southern University, USA – 2026 (pursuing)

MBA-Systems Management, S.P Jain Institute of Management and Research, Mumbai, India-2008

Masters in Information Technology, Virginia Tech Polytechnic University, USA (MIT degree) 2008; CGPA: 3.6/4

Bachelor of Technology, Computer Science Engineering, Uttar Pradesh Technical University, India, 2004; CGPA: 9/10

Pursuing AWS AI Practitioner

Certification in Artificial Intelligence: Implications for Business Strategy from MIT Sloan, Boston

Pursuing Post Graduate Program in AI and Machine Learning from Purdue University, USA

Moon Nagar

Release Train Engineer/ Product Lead

+1-571-***-**** (USA)

***********@*****.***

51 Riverside Dr, South Windsor, CT, USA 06074

USA citizen

USCT

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