Administrative Assistant Office Manager

PROFESSIONAL SUMMARY: Experienced public servant and administrative assistant with over two decades of experience in various roles with 13 years specifically in the public school system supporting grade level administrators and students with daily office needs. Seeking to bring strong supervisory and organizational skills to new challenges and opportunities.

SKILLS

Leadership

oAs a front-end manager/assistant modular trainer at Giant led a team of 45 members and oversaw 10 regional stores identifying team members that were great candidates the management program.

oAs chief electoral judge supervised 30 people during the gubernatorial election race and presidential primary election races.

oCoached and mentored 30 youth girls for cheerleading program resulted.

Interpersonal

oReceived accolades and recognition for job performance and critical support for students by assisting them with scheduling needs and classroom assignments.

oBuilt relationships and fostered connections in various roles to manage expectations, ensure satisfaction, and gain insights.

oWork independently and collaboratively in dynamic roles.

Administrative/Clerical

oPerformed data entry for various human resource activities including enrollment, student and family demographics, transfers, and withdrawals.

oSupports administrators as personal assistant through various tasks including scheduling, correspondence, record-keeping to enhance efficiency and productivity.

WORK EXPERIENCE

Contract Event Security Team Member, October 2024 - Present Baltimore, MD

S.A.F.E. Management Inc

Interact with event attendees and staff in a courteous and professional manner, provide assistance as needed, and addressing concerns.

Assessing potential risk and implementing appropriate security measures when applicable.

Working collaboratively with team members to ensure optimal customer satisfaction in a safe environment while adapting to nuanced challenges and circumstances.

Contract Project Manager, September 2024 – Present Baltimore, MD

Remline Corporation

Partnering with the Maryland Transit Authority supporting the Red Line project for implementation of a new light rail system connecting West Baltimore to East Baltimore City.

Communicated with stakeholders, city residents, business owners, and educational institutions to gain insights, manage expectations, and track progress.

Engaging with community partners as a part of the scope for Project RAISE to understand the needs of the residents that utilize bus services provided by Maryland Transit Authority.

Electoral Chief Judge, 2005–Present Hunt Valley, MD

Baltimore County Board of Elections

●Performs all administrative duties associated with running a polling place.

●Supervise a team of 30 election judges for primary and gubernatorial elections.

●Supervises opening, maintaining order, and closing f polling places ensuring integrity from qualified voters.

●Oversees flow of traffic within polling places to ensure a seamless and efficient voting experience.

●Tallies the votes of the election after polls have closed and certifies election results within the respective precinct.

Office Secretary, August 2011– February 2024 Towson, MD

Baltimore County Public Schools

●Managed the front office at Pikesville Middle School–a school with over 1000 students and 120 staff members.

●Facilitated communications between administration, faculty, staff, and students while fielding interactions with visitors.

●Maintained student data and processed attendance in the Student Information System (SIS).

●Built relationships with students and staff to aid and support physically and emotionally; recognizing student needs and referring them to proper resources as necessary.

●Maintained a level of excellence through dynamically changing environments.

Other Experiences:

●Manual Check-In Clerk, Baltimore Data Capture Center, 2010 Essex, MD

●Enrollment & COBRA Administrator, Kelly & Associates Insurance Group, 2007-2009 Hunt Valley, MD

●Front End Manager & AMT Coordinator, Giant Foods Inc, 2000–2007 Windsor Mill, MD

Volunteer Experiences:

●Cheerleading Coach, Pikesville Middle Python Cheerleaders, 2023-2024 Pikesville, MD

●Chairperson & Co-Founder, Dynasty Xtreme Elite Cheerleading, 2014-2017 Owings Mills, MD

●Basketball Team Mom, AAU Maryland Tigers, 2015-2016 Owings Mills, MD

●Head Caterer, Predestined for Greatness Ministries, 2007-2017 Baltimore, MD

EDUCATION

Community College of Baltimore County Hunt Valley, MD

Certificate, Business Administration May 2002

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