Customer Service Delivery Driver

Ashley Brinson

***************@*****.*** 470-***-**** Stone Mountain, GA

SUMMARY

Customer service professional with 7 years of diverse experience, including a role as a Customer Service Representative at Conduent. Proven track record in customer support, relationship management, and sales. Seeking to leverage strong communication and problem-solving skills in a Customer Service role. WORK EXPERIENCE

DoorDash Lake City, FL

Delivery Driver May 2023 - Present

• Ensure timely and accurate delivery of customer orders, enhancing customer satisfaction and loyalty.

• Maintain communication with customers to provide updates and resolve issues promptly, contributing to a seamless delivery experience.

Uber Eats Lake City, FL

Delivery Driver May 2023 - Present

• Ensure timely and accurate delivery of customer orders, consistently maintaining high standards of customer satisfaction and efficiency.

• Utilize GPS technology to optimize delivery routes, reducing delivery times and contributing to improved operational efficiency.

Private Home & Personal Care Valdosta, GA

Caregiver/Personal Assistant May 2019 - May 2023

• Assisted clients with daily tasks, including cooking, cleaning, and transportation to medical appointments and grocery shopping.

• Provided reliable, compassionate support to enhance clients' quality of life and maintain their independence. Conduent Remote

Customer Service Representative Nov 2021 - Nov 2022

• Provided effective solutions and support to customers through inbound call handling, ensuring a positive customer experience.

• Addressed and resolved customer inquiries efficiently, contributing to overall customer satisfaction and retention. Sunset Farms Valdosta, GA

Machine Operator Feb 2020 - Aug 2021

• Collaborated with a team to efficiently produce sausage products, ensuring adherence to quality and safety standards.

• Operated machinery with precision to maintain optimal production flow and minimize downtime. South Ga Pecan Valdosta, GA

Finish Product Sep 2019 - Jan 2020

• Ensured quality control by inspecting and removing non-pecan items from the production line.

• Maintained product integrity and compliance with company standards by systematically monitoring finished goods.

Sharp Fin Seafood Valdosta, GA

Store Manager May 2017 - Oct 2019

• Managed daily operations of the seafood market, ensuring quality customer service and efficient workflow.

• Trained and supervised staff to perform various store duties, enhancing overall team performance and productivity. South Ga Pecan Factory Valdosta, GA

Make Baskets Nov 2018 - Jan 2019

• Crafted baskets according to specified guidelines and quality standards.

• Assisted customers with inquiries and purchases, ensuring a positive service experience. Burger King Valdosta, GA

Line Cook/Cashier Oct 2017 - Oct 2018

• Prepared and cooked a variety of meats while maintaining food safety and quality standards.

• Assembled sandwiches and efficiently processed ingredients, including cutting vegetables, to support fast-paced kitchen service.

EDUCATION

Bryant & Stratton College-Online

College Degree, Criminal Justice

Buffalo, NY

Oct 2022

Lowndes High School

High school or equivalent

Valdosta, GA

May 2015

CERTIFICATIONS

Driver's License

SKILLS

Finishing • Customer Service • Warehouse Experience • Construction • Packaging • Woodworking • Concrete Finishing

• Driving • Typing • Lawn Care • SharePoint • Documentation Review • Customer Support • Technical Support • Sales • Security • Ai • Adobe Acrobat • Salesforce • Marketing • Presentation Skills • Adobe Creative Suite • Workday

• Windows • VPN • iOS • Dealership Experience • Avaya • Tableau • Janitorial Experience • Accounting • Payroll • Lan • Remote Access Software • Help Desk • Linux • VoIP • Mac OS • Operating Systems • Computer Networking

• Wan • Active Directory • Manufacturing • Cooking • Cashier • Contractor • Microsoft Exchange • SQL • TCP/Ip

• DHCP • Microsoft Windows Server • DNS • Citrix • ServiceNow • Machine Operator • Technology • Cleaning • Hotel Experience • Relationship Management • Negotiation • Customer Relationship Management • VMWare • Shell Scripting • Network Support • Network Engineering • Microsoft SQL Server • System Administration • PowerShell

• Load Balancing • Cisco ASA • Technical Sales • Travel Planning • Grocery Store • Stocking • Cash Register • Cash Handling • Leadership • Management • Management Crew • Sales

Contact this candidate