Front Office Talent Acquisition
Resume:
LEKSHMI KRISHNA
SUMMARY
*+Years of experience in Medical Chart Retrieval process working with EPIC EMR systems, Teaching Assistance and HR Operations & Accounting with extensive experience in recruitment, Front Office administration and Marketing Consultants across multiple platforms, industries and regions.
Me
Supporting account team in day-to-day operations
Responsible for facilitating the full cycle recruitment process from understanding job requirements, publishing job opportunities, identifying matching candidates to coordinating interviews, understanding candidate’s salary expectation and signing of contract
Extensively involved in managing client relations, and employee and consultants’ relations
Managed Corporate Customer Profiles with various job portals and maintained job listings on behalf of the company
Extensive experience in marketing bench Consultants across all platforms
Conducted Exit Interviews and assisted Senior Management in rehiring process
Assisting in Front Office administration in addition to Talent Acquisition activities
Profound knowledge of Early Childhood Education
Confident; well-mannered; presentable personality; active and creative
Excellent analytical, writing and office skills
Kind, honest, responsible, flexible, hardworking and dedicated
TECHNICAL SKILLS SUMMARY
Operating System: Windows 2000, Mac
Tools: EPIC (EMR), Tally ERP Tools
Office/Productivity Tools: MS Office Suite,
Project Management Tools: Trello, Kanban Flow
EDUCATION, TRAINING & CERTIFICATIONS
2004 – Bachelor of Commerce from Kerala University, Trivandrum, India
2006 – Master of Business Administration from Anna University, Chennai, India
2015 – Certified Manual Tester by QSpiders (Test Yantra)
2023 – Certified Professional Coding (Pursuing)
EXPERIENCE HIGHLIGHTS
Duration: May 2021 – Till Date
Company: UST Global
Designation: Medical Chart Retrieval Specialist
Responsibilities:
Electronically retrieve medical records and charts from EPIC EMR System
Organize and store the retrieved medical records and charts in File Processor for Medical Chart Review teams
Duration: Oct 2019 – Apr 2021
Company: UST Global
Designation: Operations Analyst
Responsibilities:
Project Contract Activation Document Submission
Ensure Resource allocations to be aligned with the resource projections shared by respective portfolio leads – role, rate, dates, % allocation etc.
Allocation terminations to be shared with managers to request for extension or release details.
Ensure release notes are obtained from managers for resources planned for release.
Complete Release process in RM tool for contractors and employees alike abiding respective processes.
Ensure unwanted 0% allocations are removed regularly to avoid confusions for financial processes.
Submit and manage SOs per request from the project teams. SO details need to be captured in team roster and tracked to closure.
Share Open SO report to project team - weekly basis.
Ensure RiMC submission on monthly basis until Ops access is ready in new tool.
Maintain team roster with details of all BCBSA team members.
Duration: Dec 2018 – Sep 2019
Company: New Horizon Montessori Academy
Designation: Assistant Teacher (Part Time)
Responsibilities:
Facilitated to help with meal and snack preparation and feeding children.
Ensured to maintain a clean, orderly classroom and school.
Assisted the Teacher in planning and implementing the daily program.
Established and maintain good communication with parents.
Introduced children with the appropriate Montessori materials.
Maintained good interaction with children.
Managed and coordinated overall classroom activities.
Coordinated with children specific needs with the faculty.
Instructed appropriate guidance and discipline techniques with the children.
Duration: July 2017 – Nov 2018
Company: GBIT Inc.
Designation: Junior Technical Recruiter
Responsibilities:
Recruiting candidates for both permanent as well as contract positions working directly with hiring managers, directors and project managers to provide the best resources and fill the staffing needs of direct clients and preferred vendors
Actively involved in recruiting consultants, which includes screening of the resumes, assessing candidate’s credentials and qualifications, coordinating interviews with the hiring managers and/ or their delegates
Responsible for sourcing talented candidates according to the Job description of the client • Preparing candidate for the external interview according to the Job Description • Conducting well-structured training programs for consultants to enhance communication and soft skills
Responsible for scheduling interviews of the candidates with the clients
Handling post interview aspects such as follow-up with the vendor for interview feedback, PO’s and Contracts
Monitoring and follow-up till final selection
Negotiating pertinent contract terms, salary and obtaining and verifying references
Setting up billing terms and conditions i.e. Net 30 or Net 15 with client. Hence closing the deal.
Generated sales lead through reference checks, candidate interviewing and current consultant contacts
Develop and format resumes for effective initial presentation of the candidate to the clients
Interacting with Clients/Tier-I/Primary Vendors on a regular day-to-day basis, and coordinating & maintaining relationship
Developing recruitment database on various skills by using various sourcing techniques such as Headhunting, Mapping organizations, Networking in the industry, Job sites, Employee referrals and Advertisements
Recruitment for Global leaders like DELL, Wipro, Symantec, CTS etc
Recruitment for various technologies like Java, J2ee, .Net, Data Warehousing, Mainframe, VB, C++, Embedded, Networking, Solaris, AIX, UNIX, Cold Fusion, ERP-SAP etc
Effectively handled contracts related formalities and documentations and ensured extension of contracts till the completion of the project
Search for qualified candidates in appropriate with the job on CareerBuilder, Monster, Dice, Corp Corp, and Mass-mailing and also on database
Networking through industry contacts, association memberships, trade groups, social media, and employees.
Conducting regular follow-up with managers to determine the effectiveness of recruiting plans and implementation.
Post openings in online venues, with professional organizations, and in other position appropriate venues.
Utilize the internet for recruitment
o Post positions to appropriate Internet sources
o Improve the company website recruiting section to assist in recruiting
o Research new ways of using the internet for recruitment
o Use social and professional networking sites to identify and source candidates
Duration: January 2007 – October 2007
Company: Dimensions CyberTech India Pvt Ltd, Trivandrum, Kerala, INDIA Designation: HR Executive – Recruitment
Responsibilities:
Work with the Hiring Manager to understand and document detailed job requirements, position, skillset required, timeframe to hire, skills and responsibilities expected in the candidate
Publish and maintain job listings on various job portals including Naukri, Monster etc
Conduct initial screening of the resumes to identify best fit candidates to the position available
Work with the Hiring Manager and team to further narrow the potential candidates
For the candidates selected to the second level, understand salary expectations
Coordinate, schedule and facilitate job interviews over phone or in person
Conduct Reference checks
Follow Up with the selected candidates on a periodic basis to ensure joining success especially with candidates where the joining date is more than 2 weeks
Guide selected candidates through Offer Acceptance, signing and onboarding into the company
Conduct HR Exit Interviews and help in Termination Process
Assisted in Rehiring process for selected candidates
Assist in Company Orientation for new joiners
Coordinate with reputed colleges to brand the company within academic circles
Duration: July 2006 – December 2006
Company: IIITM-K, Technopark Campus, Trivandrum, Kerala, INDIA
Designation: Project Intern
Responsibilities:
Research and Analysis on “Stress Management among IT Employees”
Duration: April 2004 – May 2005
Company: Hariharan & Co Chartered Accountants, Trivandrum, Kerala, INDIA Designation: Accounts Assistant
Responsibilities:
Journal Entry
Auditing
Assisting in General Ledger updating
Assisting in Balance Sheet Preparation
ACADEMIC PROJECTS
“Exit Interview Process” at Terumo Penpol Limited
“Career Progression among Workers” at Hindustan Latex Limited
VOLUNTEER & EXTRA CURRICULAR ACTIVITIES
Docent at the Downingtown Area School District Art Studio
Painting, Floral Designing, Jewelry Making, Needle work
VISA STATUS
Approved GC
REFERENCES
Rakhee Remadevi – Account Manager
Padmakumar Govindapillai – Account Manager
Gwen Herman Young – Senior Teacher /Supervisor
Kate Davis – Senior Floral Designer, Carl Alan Florist
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