Data Entry Operator

Godsfavour Ikhana

Virginia, United States (***) *49 - 6458 ****************@*****.***

PROFILE SUMMARY

I am a detail-oriented and adaptable Data Entry Specialist with a strong work ethic and a commitment to accuracy and efficiency.Knownforbeinghighlyorganizedandgoal-driven,I consistently strive to meet deadlines whilemaintainingahighlevelofprecisioninalltasks.I take pride in my ability to process and input data swiftly and accurately,while also problem-solvingwhennecessarytoensuresmoothoperations.Whetherworkingindependently or collaborating with a team,I bring a strong sense of responsibility,reliability,and a results-focused approach to every project I handle. CORE COMPETENCES

● Skilled in both written anddigitalcommunication,Iconsistentlydeliverclearandaccurate data input while maintaining a professional approach.Knownformyhonesty,reliability,and attention to detail, I prioritize accuracy and ensure that all data is entered correctly.

● Efficiently prioritize data entry tasks and leverage available toolsandresourcestoensure timelyandaccurateprocessingofinformation.Abletomanagemultipledatasetsconcurrently, ensuring each task is completed promptly and with attention to detail.

● Dedicated to understanding each project's unique requirements and delivering prompt, accuratedataentrytoensuresmoothandefficientoutcomes.Ifocusonprovidingpersonalized attention to each task, ensuring high-quality results that meet or exceed expectations.

● Experienced in utilizingdocumentmanagementsystemsandadvancedtechnologytoolsto streamline data entry processes,ensuring the accurate and timely handling of information.I leverage these resources to support efficient operations and maintain high standards of data integrity.

SKILLS HIGHLIGHT

●Core Skills:Multitasking, Accuracy, Team Collaboration, Empathy and Problem-solving.

● Continuous Improvement:Continuous learning,Situation analysis,Improved customers’ satisfaction.

●Communication:Effective communication, Precise analysis, Active listening, Clear reports.

● ProblemSolving:Addressingchallenges,Promptandsmoothdataprocessing,Provisionof solutions.

●Adaptability:Flexibility, Open to changes, Swift navigation of projects.

●Crisis Management:Effective navigation of negative situations, mitigation of damages.

● Tools Techniques:MicrosoftProject,MicrosoftOfficeSuite(Word,Visio,Excel,Outlook, Access, PowerPoint, and SharePoint), CRM.

PROFESSIONAL WORK EXPERIENCE

Data Entry Operator-Brilliant Solutions Consulting LLC; Virginia, USA. March, 2022 - April, 2025.

● Responded efficiently to client inquiries through various channels,ensuring clear and professional communication while accurately addressing their data-related needs.

●Collaboratedwithinternalteamstoensurethepromptandaccurateresolutionofclientissues or service requests, ensuring seamless data handling and efficient service delivery.

● Maintained precise records of customer interactions,transactions,and communications, ensuring data accuracy and easy retrieval for future reference.

● Provided clients with clear information on service features,billing procedures,and best practices for maintaining accurate financial records,ensuringtheyunderstoodhowtomanage their data effectively.

●Identifiedrecurringdata-relatedclientconcernsandrecommendedprocessimprovementsto management, contributing to enhanced accuracy and operational efficiency. Customer Support Agent -Nerrico LLC, Virginia.

January 2020 - January 2022.

●Respondedtocustomerinquiriesviaemailandlivechat,resolvingissuesprofessionallyand efficiently.

● Maintained customers’ satisfaction rating by providing empathetic communication and timeous solutions.

● Documented customer interactions in the CRM system to ensure continuity and service quality.

●Collaborated with internal teams to escalate and resolve complex problems quickly.

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● Worked closely with cross-functional teams,including designers,seamsters/seamstresses, managers, sales, and shipping Companies, to ensure satisfactory delivery of services.

● Ensured effective communication within the organization to maintain a consistent and positive internal culture.

Customer Service Agent-Divine Immigration; Minnesota, USA (Remote). October 2018 - December 2019.

● Assisted customers inbookingflight,hotel,toursandcarrentals,coordinatedwithairlines, embassies and local partners.

● Handled changes and cancellations to reservations,complaints,refunds and compensation requests.

● Provided detailed travel itineraries and answered questions related to destinations,visa requirements, weather, etc.

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●Helped customers with answers to enquiries, regarding various travel requirements.

●Followed up with customers post-travel for feedback or issue resolution. EDUCATION

Bsc in Business Administration.

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