Bartender

Sabrina Vlacich

******@***.***, 516-***-****

EDUCATION:

Bachelors: Business Administration, 2018 - St. Andrews University - Laurinburg, NC Masters: School Counseling, 2021 - LIU Post - Brookville, NY CERTIFICATIONS:

Certified New York State Provisional School Counselor WORK/INTERNSHIP EXPERIENCE:

Heartland Payroll: Senior Product Advisor 8/7/2023-Current

Qualified incoming leads to analyze fit, budget and timeframe for closing.

Initiated resources required to assist the sales process.

Negotiated terms and conditions of the sale.

Retained acceptable percentage of client base revenue.

Established sales contacts, researched client needs and introduced selling strategies.

Produced qualified prospecting leads.

Closed sales in a professional and efficient manner.

Tracked the selling and closing process with pertinent implementation and client services team.

Established cross-serving relationships and accomplished individual cross-serving goals.

Acquired new competitive information and disseminated to other representatives.

Developed contracts and pricing strategies for targeted accounts.

Collaborated with the professional services team helping to assure a smooth transition. Maxim Healthcare: National Recruitment Manager 4/2023-7/1/2023

Identify qualified candidates through various recruiting and sourcing strategies

Screen and interview qualified candidates

Build and maintain relationships with healthcare professionals

Generate referrals and sales leads

Perform various customer service related activities

Give back to community by volunteering and partnering with various philanthropic organizations

Client acquisition and retention

Goal setting and forecasting

Closing sales

Written and verbal communication

Self-motivation

Organization

Time management

Attention to detail

Pearl Restaurant: Manager 8/2022-Current

Coordinate daily Front of the House and Back of the House restaurant operations

Deliver superior service and maximize customer satisfaction

Respond efficiently and accurately to customer complaints

Regularly review product quality and research new vendors

Organize and supervise shifts

Appraise staff performance and provide feedback to improve productivity

Estimate future needs for goods, kitchen utensils and cleaning products

Ensure compliance with sanitation and safety regulations

Manage restaurant’s good image and suggest ways to improve it

Control operational costs and identify measures to cut waste

Create detailed reports on weekly, monthly and annual revenues and expenses

Promote the brand in the local community through word-of-mouth and restaurant events

Recommend ways to reach a broader audience (e.g. discounts and social media ads)

Train new and current employees on proper customer service practices

Implement policies and protocols that will maintain future restaurant operations Twin Harbors Restaurant: Server/Bartender 1/2018-12/2020 The Clam Bar at Bridge Marine: Server/Bartender 5/2019-10/2021 Barneys Restaurant: Server/Bartender 9/2021-9/2022 Finnegan’s Pub: Bartender 3/2022-12/2022

Serving Skills/Responsibilites:

Preparing the dining area by placing napkins, service plates, and cutlery on tables

Adhering to sanitation standards to keep guests safe

Provided exceptional service

Delivered a comfortable experience

Created a memorable customer experience

Helping guests chose food and beverages offered by the restaurant

Staying updated on the current menu and advising guests accordingly

Receiving customer orders and transferring them to kitchen staff

Identifying customer's unique dietary needs and other special orders

Opening and pouring wine at the table side

Calculating customer bills and printing receipts

Receiving accurate customer payments and returning the correct change

Taking responsibility for absent colleagues

Adhering to the restaurant's service standards and dress code Bartender Skills/Responsibilites:

Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

Interact with customers, take orders and serve snacks and drinks

Assess customers’ needs and preferences and make recommendations

Mix ingredients to prepare cocktails

Plan and present bar menu

Check customers’ identification and confirm it meets legal drinking age

Restock and replenish bar inventory and supplies

Stay guest focused and nurture an excellent guest experience

Comply with all food and beverage regulations

Hempstead Middle School, Hempstead, NY- School Counseling Intern 9/2020-12/2020

- Created schedules for students

- Communicated with students and parents directly

- Created a connections group for students & held weekly meetings

- Had meetings with students about quarter 1 grades Carle Place High School, Carle Place, NY- School Counseling Intern 1/2021-5/2021

- Created class schedules for students

- Participated in CSE & 504 Meetings, as well as department meetings

- Conducted College Conferences

- Met with multiple failure students and high risk students. Was given own caseload of students to meet/check in with bi-weekly

- Facilitated weekly support groups for students

- Conducted level 1 Career assessments

- Breaking schedule conflicts for upcoming school year

- Shadowed at elementary school, engaged in class push-ins Locust Valley High School, Locust Valley, NY-School Counseling Intern/Sub 9/21-4/2021 Intern:

- Breaking schedule conflicts and add/drop classes for students

- 504 plan meetings

- Actively engage in weekly department meetings

- Work with common app/naviance and walk students through application process

- Actively involved in weekly PPS and department meetings

- Shadowed at elementary school, helped facilitate groups and class push-ins

- Meet with multiple failure students

Substitute Teacher:

- Following the curriculum and lesson plans assigned by the teacher

- Following procedures and help students achieve lesson goals

- Assigning/explaining homework if given by teacher

- Overseeing students inside and outside the classroom

- Complying with all school regulations and policies

- Making sure classrooms are clean and left the way they were

- Writing a report for the teacher at the end of each class if necessary Sagamore Hill Stables, Northport, NY- Trainer/Show Staff 6/2010-Current

- Horseback riding trainer

- Assessed students need to develop effective [Horseback Riding] skills and plans

- Performed continuous evaluations of content and plans in order to enhance delivery and improve effectiveness.

- Greeted customers and visitors in-person and via telephone calls.

- Ensure the safety of every student that walks in the ring

- Travel to local and away horse shows

- Facilitate Horseback Riding Camp

Web Cola Media, Jericho, NY- Web Design/SEO/Marketing/Sales 06/2014 to 06/2020

- Worked closely with the social media team on WordPress blogs and social media marketing. Completely updated and redesigned user experience for WebColaMedia and other company websites.

- Maximized user flow in the retail section of the website, resulting in increase in completed purchases.

- Defined new approaches to complex design problems.

- Rapidly developed and iterated product and feature prototypes from conceptual demonstrations. Forecasted launch dates for all products and communicated changes as they arose.

- Translated established creative direction into conceptual ideas.

- Designed print and marketing initiatives for all website properties.

- Communicated neutrally, empathetically and comfortably with team members, clients and customers.

- Used site analytics and metrics to define and monitor success.

- Built user interface, data visualizations and designed overall user experience, resulting in increase of sales.

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