Customer Service Research Data

PRENY-BOY L. ESTRELLA

*** *** ***** **. *** Roque Cardona Rizal 1950 Philippines

Mobile No: +639*********/+639********* Email: *******@*****.*** Professional Summary

I seek challenging opportunities where I can fully use my skills for the success of the Organization or Company. I want to utilize my technical skills and provide a professional service to customers by applying and honing my knowledge and working in a challenging and motivating work environment.

Skills and Abilities

Ability to Work Independently and as part of a team

Strong Customer service skills with experience handling inquiries and resolving issues.

Time Management skills to ensure tasks are completed promptly.

Knowledge of handling of cleaning chemicals and equipment.

Excellent communication and Interpersonal skills.

Knowledgeable in Microsoft Word and PowerPoint.

CCTV Operator

Work Experience

Administrative Staff

University of Rizal System 2014 to Present

Maintain and Upkeep Physical Facilities and Environment.

Provides Leadership and supervises the Security and Utility Personnel under the General Service Unit.

Prepare Plans and Activities for Personnel and Security guards.

Monitor and implement the University policies on Utilization of Facilities.

Perform other tasks or functions that may be assigned by the Superior. Security Guard

Challenge Security Training Academy Inc., (Jan 2003 to Dec 2005)

Preventing unauthorized access

Deterring criminal activities

Addressing safety threats

Responding promptly to security incidents.

Cleaner

RSY General Service and Maintenance Corp. (May 2000 to Nov 2002)

Ensured high standards of cleanliness and orderliness in residential or commercial settings.

Maintained cleaning equipment and reported any maintenance issues.

Follow workplace procedures and handle cleaning chemicals safely.

Perform general cleaning duties. Including vacuuming. Moping. And sanitizing the surface.

Education & Certification

Bachelor Of Science in Fisheries (University of Rizal System, SY. 2011)

Food Processing (TESDA Certificates SY. 2022)

Workshop on Sports Coaching & Officiating in Athletics. (Southern Tagalog Regional Association of State Universities and Colleges, STRASUC, Inc., 2019)

Standard First Aid and Basic Life Support Training. (Provincial Disaster Risk Reduction and Management Office. SY. 2019

Special Training Course on Bighead Carp Hatchery and Grow-out Operation.

(Aquaculture Department, Southeast Asian Fisheries Development Center SY. 2015)

PRE-Licensing Course (Challenge Security Academy Vocational SY. 2003) Availability

Available for immediate start. Flexible with Working Hours. Including weekends and Public Holidays.

Reference

Available Upon Request

Sincerely Yours

PRENY-BOY L. ESTRELLA

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