Administrative Assistant Project Management

Curriculum vitae

Personal details

Name Ntsikelelo Dlamini

Email address ********************@*****.***

kunenebusisiwe1623@.com

Phone number 067-***-****/072*******

Address ***** ****** **** ****tree Crescent, 1818 Johannesburg Date of birth 16 December 1999

Driving licence Code 10

Gender Female

Nationality South African

Profile

Highly motivated professional with experience as a Stores Assistant and Administrative Assistant, demonstrating strong organizational and multitasking skills. Possesses a solid educational background with Matric qualification. Proven ability to manage diverse administrative tasks, maintain inventory accuracy, and provide exceptional support to teams and clients. Known for attention to detail and effective communication skills, contributing to streamlined operations and enhanced productivity. Eager to leverage experience and skills in a challenging new role. Education

Jan 2013 - Jan 2017 Matric

Meadowlands Technical High School, Chatsworth

Completed a comprehensive curriculum with subjects including: English Home Language

IsiZulu First Additional Language

Mathematics

Life Orientation

Business Studies

Geography

Life Sciences

Developed critical thinking, analytical skills, and effective communication. Participated in collaborative projects, enhancing teamwork abilities and laying a strong foundation for further education.

Employment

Jan 2018 - Feb 2022 Stores Assistance

Shoe York, Pinecrest

Assisted in managing inventory by receiving, organizing, and stocking merchandise.

Ensured accurate record-keeping of supplies and conducted regular stock counts.

Provided exceptional customer service, addressing inquiries and assisting with product selections.

Collaborated with team members to maintain a clean and efficient store environment.

Feb 2024 - Present Intern-Administrative Assistant Zuzile Development Planners, Bryanston

Assisted in daily operations by managing schedules, coordinating meetings, and handling correspondence.

Maintained organisation of files and documents while ensuring confidentiality. Collaborated with team members to streamline processes and supported project management activities to enhance efficiency and productivity. Taking and keeping minutes

Typing

Merging and organising documents

Request comments and follow up with stakeholders

Skills

Microsoft Office

Excel

Word

Project management

Time management

Adaptability

Teamwork

Reliability

Responsibility

Positive attitude

Languages

Isizulu

English

Hobbies

Listening to music

Cooking

Gardening

Hiking

Certificates

Jan 2017 Matric

Courses

May 2023 Work Readiness Assessment

Develops interpersonal skills necessary for effective workplace communication.

Provides insights into maintaining confidentiality and managing sensitive information.

Offers strategies for effective stock management and inventory control. Enhances problem-solving abilities through practical workplace scenarios. Teaches best practices for time management and scheduling in a business environment.

Jan 2023 City of Cape Town Literacy Assessment

Collaborated with governmental and non-profit organizations to enhance literacy outcomes.

Analyzed assessment data to identify areas needing improvement. Facilitated training programs in alignment with literacy assessment goals. Utilized technology to create interactive learning tools for literacy enhancement.

Designed and implemented workshops aimed at improving literacy rates. Apr 2017 City of Cape Town Numeracy Assessment

Testing mathematical problem-solving skills within a municipal context Evaluating the ability to interpret numerical data in urban planning Assessing the application of numeracy in budgeting and resource allocation Measuring proficiency in statistical analysis used by city officials Understanding the role of numeracy in enhancing public service delivery Applying quantitative skills to civic project management and evaluation Mar 2023 Skillcraft Assessment

Understanding Key Competencies in Skillcraft Development Advanced Techniques for Skill Assessment

Implementing Effective Skill Tracking Methods

Mastering the Art of Skill Gap Analysis

Integrating Skill Assessment in Organizational Development Best Practices in Evaluating Employee Skill Sets

Feb 2023 Customer Service

Developed strong communication skills to enhance customer interactions. Applied problem-solving techniques to address customer inquiries effectively. Built rapport with diverse clientele to ensure customer loyalty and satisfaction. Collaborated with team members to improve in-store customer experience. Maintained professional demeanor while multitasking in a fast-paced environment.

Enhanced the customer experience by quickly identifying and resolving issues through effective communication and empathy.

Feb 2024 First Aid

Understanding basic first aid principles and procedures Learning how to assess emergency situations quickly Acquiring skills to perform CPR and manage choking Knowledge of how to treat wounds, burns, and fractures Identifying signs of common medical emergencies like heart attacks or strokes

Knowledge of how to treat wounds, burns, and fractures References

Daniel Van Der Merwe,

Zuzile Development Planners, Manager

083-***-****, *****@******.**.**

Nomfundo Sibanyoni

Zuzile Development Planners, Mentor

072-***-****, ********@******.**.**

Qualities

Team collaboration

Organizational skills

Time management

Problem-solving

Confidentiality

Efficiency

Adaptability

Initiative

Internships

Feb 2024 - Present Administrative Assistant

Zuzile Development Planners

Subject: Reference Letter for Ntsikelelo Dlamini (991**********) To Whom It May Concern:

This letter confirms that Ntsikelelo Dlamini participated in the Youth Employment Service (YES) Programme for a 12-month quality work experience at Zuzile Development Planners and D-Plan Professional Planners (Pty) Ltd. Ntsikelelo commenced work on February 1, 2024, as an Administration Assistant. This YES Programme was sponsored by Professional Cost Consultants (Pty) Ltd. The YES Programme offers young people valuable practical work experience and skills development through the YES4Youth online learning platform. This platform is specifically designed to equip youth with essential work readiness and entrepreneurship skills.

As part of the program, Ntsikelelo had access to the YES4Youth online learning platform, which focuses on developing skills crucial for workplace and lifelong success, including work readiness and entrepreneurship. Ntsikelelo completed a minimum of 9 hours of learning on this platform.

We have found Ntsikelelo to be a reliable, friendly, and agreeable and eager to contribute where she can an individual who was doing our filling, keeping minutes, organise and assisted us in documentation collection, followed up with stakeholders and generally to do everything the job required.

We wish Ntsikelelo all the best in their future endeavours. Sincerely,

Danie van do Merwe

Senior Town Planner

Zuzile Development Planner (Pty) Ltd.

Mobile: 083-***-****

Email: *****@******.**.**

ZUZILE DEVELOPMENT PLANNERS

YES Programme Sponsor: Professional Cost Consultants (Pty) Ltd 01 January 2025

Youth Employment Service Reference Letter: Dlamini Ntsikelelo (991**********) To whom it may concern,

This letter serves as a confirmation that Dlamini Ntsikelelo participated in the Youth Employment Service (YES) programme for a 12-month quality work experience.

Dlamini Ntsikelelo commenced work on 01 February 2024 as a Personal Assistant. This YES programme was sponsored by Professional Cost Consultants (Pty) Ltd. The YES programme provides youth with practical work experience and skills development through our YES4Youth online learning platform specially developed to equip youth with work readiness and entrepreneurship skills. YES4Youth Skills Learning

YES Youth receive access to YES's online learning platform which promotes skills development that are crucial to workplace and lifelong success such as work readiness and entrepreneurship skills. In total, Dlamini spent a minimum of 9 hours learning on YES's online learning platform. Yours sincerely,

Youth Employment Service

Disclaimer: This is an automatically-generated document from Youth Employment Service based on data available for the YES Youth during their YES programme.

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