Service Representative Customer
Resume:
ALVIN LOUIE M. ABUCAY
Residing at P * blk ** lot 1 Vincent Heights Subd.
Mamay Lanang Damosa, Davao City Philippines 8000
Email Add: ************@*****.***
Contact mobile #: 093********/091********
OBJECTIVES:
To become a part of your prestigious and good company, thought of sharing my knowledge and ability to gain more success in the future.
EDUCATIONAL BACKGROUND:
Higher Education
University of Mindanao
Bachelor in Science of Management Accounting Graduated (2003-2007)
WORKING EXPERIENCES:
Position Held Name of Company Inclusive Dates Placed of Work
Housekeeping Roque’s Apartelle May 11, 2021- March 10, 2023 Davao City
Duties and Responsibilities:
Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
Report and return any guest properties found in the rooms while rendering service
Report cases of property damage in commercial spaces to supervisor
Work with a team of housekeepers on each shift
Clean, disinfect and store all equipment at the end of the shift
Maintain a positive relationship with employees and guests
Monitor and report on the inventory of cleaning supplies
Respond to calls for housekeeping problems, such as spills and broken glass
Collect and remove trash and debris
Assist with laundry management, including washing, drying, ironing and sorting linen
Report, turn in and log all lost and found items
Clean upholstered furniture
Perform detailed deep cleans when required
Position Held Name of Company Inclusive Dates Placed of Work
Caregiver Cabatingan Family July 20, 2018- March 19, 2021 Davao City
Duties and Responsibilities:
Assist to patient taking vital signs and weights and accurate documenting care services
Implemented and monitored infection control
Checking difficult/challenging behavior
Apply basic first aid
Maintained high standard of patient/ client services
Developed the ability to recognize aging process
Participate in the implementation and monitoring of client’s
Performed caring skills
Performed specialty care procedures
Assist patient in administering prescribed medication
Position Held Name of Company Inclusive Dates Placed of Work
Medical Sales Representative Robustan Incorporated April 11, 2023 Davao City
Duties and Responsibilities:
Covers all the Government and private Hospital.
Get the appointment of the Doctors to introduce the products.
Provide the excellent demonstration to the end users.
Open new accounts of the Government and Private Hospitals.
Increase the sales every quarter and hit the total target sales per year.
Present yourself professionally.
Position Held Name of Company Inclusive Dates Placed of Work
Medical Sales Representative RBGM Medical Express Sales June 2021 Davao City
Duties and Responsibilities:
Covers assigned doctors and hospitals.
Relentlessly looks for new accounts.
Prepares itinerary for approval of superior.
Communicates and summarizes orders of end users to respective customer service representative.
Forwards purchase order to CSR.
Identify sales funnel with business unit supervisor and manager.
Conducts product presentations and demonstration.
Monitors sales target.
Attends product convention
Notifies bidding team with upcoming bidding.
Attend pre-bid, forwards minutes of meeting to bidding.
Helps prepare bid documents (technical specifications)
Position Held Name of Company Inclusive Dates Placed of Work
Property Custodian Lanang Premiere Doctors Hospital Sept.2021 June 2022 Davao City
Duties and Responsibilities
Monitored the assets of the hospital
Update the delivered equipment
Received and checked the delivery items
Weekly report to the accounting head
Encoded the received invoices for payment
Monthly physical inventory
Follow up the undelivered items from the supplier
Position Held Name of Company Inclusive Dates Placed of Work
Senior Administrator ABV Rock Group Company Ltd. 2016-2017 Jeddah, Saudi Arabia
Duties and Responsibilities:
Performed as time keeper and transport officer Transport and Dispatching In-charge Perform office work flows such as; Prepare cash statement Daily report for Utilization equipment Prepare cash advance for the employees Preparing employees annual vacation leave request Making gate pass in and out for security purposes Submitting monthly report for finance purposes Making employees service report for payroll purposes Responsible for filling of all documents both hard and soft copies Update the employees Arrival and Departure of the employees Update the personal file records of the employees Arranging the travel vacation leave for all employees
Position Held Name of Company Inclusive Dates Placed of Work
Procurement Expeditor / Drake & Scull International Sept.2014- 2015 Riyadh, Saudi Arabia
Duties and Responsibilities:
Receiving and checking the log of materials requisition from site Maintain and update report of all local purchase order &contracts Verify each LPO payment term Follow-up the suppliers on written confirmation delivery Preparing weekly report or pending materials Prepare weekly delivery status Highlight any delivery problems Utilization of Citrix System
Position Held Name of Company Inclusive Dates Placed of Work
Data Entry/ Computer Operator Al- Othaim Markets June 2008-2014 Riyadh, Saudi Arabia
Duties and Responsibilities:
Set up & maintain papers, electronic filing system for records Purchase order creation and receiving using John Davis Anderson Export data from Back-office software using I-series program in JDA to MS Excel Receiving and shipping orders in all l Al-Othaim (135) branches Follow up problems regarding discrepancy of deliveries Using MS outlook e-mailing or through MS- Lynx communicator Responsible for filling of all documents both hard and soft copies Prepare a report of invoice receiving for head office purposes
SKILLS:
Care-giving for the elderly
House keeping
Computer literate using JDA SYSTEM, CITRIX SYSTEM, Abacus System AND MS-LYNC COMMUNICATOR and know basic computer such Microsoft word, excel, outlook and others.
AFFILIATION AND RECOGNITION:
Vice- President Internal Affairs by Department - (JPAMA)
(JUNIOR PHILIPPINE ACCOUNTANT IN MANAGEMENT ACCOUNTING)
Course Subject / CAED500- (Practicum Student OJT) - TOP 10 - MOST OUTSTANDING PRACTICUMER STUDENT
ATTENDED SEMINAR:
Introduction to Caregiving ( 2024 )
Developing the Ability to Recognize Aging Process( 2024 )
Participating in the Implementation and Monitoring of Client's Care Plan ( 2024 )
Performing Caring Skills ( 2024 )
Performing Specialty Care Procedures ( 2024 )
Assisting Client in Administering Prescribed Medication ( 2024 )
Provide housekeeping service to guest ( 2024 )
Clean and prepare room for incoming guest ( 2024 )
Provide Butler/ Valet service ( 2024 )
Clean public areas, equipment and facilities ( 2024 )
Laundry linen and guest clothes ( 2024 )
Deal with/ Handle intoxicated guest ( 2024 )
Management and Accounting Seminar Year (2007)
Marketing Strategy and Opportunity Year (2006)
Career and Personality Enhancement Year (2007)
PERSONAL DATA:
Date of Birth: August 11, 1985
Place of Birth: Davao City, Philippines
Gender: Male
Civil Status: Married
Nationality: Filipino
Religion: Born Again Christian
CHARACTER REFERENCE:
Cristine Grace Battad Raymond Alquizar JB Daniel Torres
HR Officer CAS Supervisor Property Custodian
Mob:092******** Mob:092******** Mob. No.
Robustan Incorporated RBGM Medical Sales Express Lanang Premier Doctors Hospital
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