Data Entry Customer Service

JAYDA CARRIDINE

SUMMARY

Seasoned professional with 7 years of experience in customer service and administrative roles, now seeking a Data Entry position. Adept at managing client records, accurately inputting medical insurance data, and handling inventory control with precision. Demonstrated ability to supervise POS transactions and reconcile cash, showcasing strong attention to detail, efficiency, and organizational skills. Committed to maintaining data integrity and supporting operational success. WORK EXPERIENCE

EDUCATION

Medical Terminology Certificate

Prairie State College

Sep 2019 - Oct 2020

Lead the training with new employees to ensure they are operating at RaceTrac standards. Perform general office duties; supply/merchandize ordering, maintaining records and basic bookkeeping.

Responsible for executing shift duties, maintaining overall presentation standards. Shift Manager, Racetrac Feb 2023 - Present

SKILLS

Analysis skills

Data entry

Customer service

Insurance verification

Epic

Supervisor

Front Desk, Ras Medical Solutions

Schedule follow-ups and in-house specialist referral appointments while maintaining calendars for multiple physicians

Maintain and manage patient records in compliance with privacy and security regulations Answer incoming phone calls from patients, labs, pharmacies, etc. (making sure the phone calls/messages get to the right person)

Verifies patient insurance via phone or website and collects any necessary copays for services.

Administration, JD Sports Nov 2021 - Jan 2023

Monitored and supervised inventory processes, including shipment receipt and merchandise transfers, to maintain stock accuracy.

Executed opening and closing procedures, including cash handling and banking responsibilities, while enforcing loss prevention strategies to safeguard assets May 2020 - May 2021

Diploma

Centennial High School

Aug 2009 - May 2012

Fayetteville, GA • 404-***-**** • *******@*****.*** Medical Administrative Billing and Coding, AS

Keiser University

Present

Microsoft office

Microsoft excel

Microsoft outlook

Yardi

Invoice

Phone etiquette

Assistant Property Manager, East Lake Management

Show available units and explain features, amenities, and lease terms. Assist in collection of rents and preparation of receipts and deposits to the Corporate office. Maintain accurate records of tenant interactions, applications, and leases. Greet and assist prospective renters in person, over the phone, or via email. Computer literacy o

Patient Care

Critical Thinking

Jun 2018 - Apr 2020

Referrals upon request

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