Administrative Assistant Office Manager

CRYSTAL L. ZAMORA

Chula Vista, CA *****

619-***-****

**************@*****.***

Administrative Professional

OBJECTIVE

Talented and skilled Administrative professional seeking to utilize my office management and interpersonal communication skills for the betterment of a company. Adept in managing, multi-tasking and maintaining an organized operation working in a fast-paced environment. Provide optimal front-end and back-end support as an enthusiastic team player.

Professional Qualifications

● Excellent writing and grammar

● Office Management

● SalesForce Proficiency

● Business Reception Operations

● Money Handling Knowledge and POS

● Highly Organized

● Exceptional Self-management Skills

● Goal-driven with the ability to work under pressure PROFESSIONAL EXERIENCE

The Light for Seniors – San Diego, CA 2022 - Present Office Manager

Effectively support CEO directly in all aspects of operations. Manage CEO calendar and workday appointments. Create and maintain client files, perform phone intakes for new clients. Delegate work load as needed to support staff. Proactively follow up on client accounts, manage heavy email inquiries, heavy document processing, proof material information for accuracy, process mail.

Fiddler’s Cove Navy Getaway − San Diego, CA 2021 − 2022 Recreation Aide

Warmly greet all guests and phone inquiries utilizing excellent customer service etiquette. Maintain accounts of all in-house, incoming / outgoing guests. Create and update customer profiles on company database, schedule reservations, maintain store inventory and cleanliness. Provide all around support in dynamic, face paced, customer focused establishment.

Copy 2 Copy – Kearney Mesa, CA. 2017 − 2018

Office Assistant

Answer and screen all calls on company-wide multi-line phone system, utilizing excellent telephone etiquette, assist clients with questions, orders, and take detailed messages. Greet clients, effectively sort mail, update company databases, collect payments, and maintain a clean, welcoming, sharp store appearance. Keep files, records, inventory well organized; demonstrate computer proficiency, communication skills, productivity, and accuracy. IKON Office Solutions – San Diego, CA. 2009 − 2010 On-Site Supervisor

Regularly train entry level employees on routine maintenance and operations of specialized office equipment, communicate with third-party vendors to schedule specific, specialty print orders; schedule and perform quality assurance checks on all documentation services. Establish discounts with main vendors, effectively assisted clients with questions on printing orders, mailing suggestions, and taking detailed messages, respond to 80+ client inquiries daily. Implement best practices for optimal office workflow requirements.