Customer Service General Manager
Resume:
Mia Lott
Hattiesburg, MS *****
**********@*****.***
Professional Summary
I have an outstanding background in customer service. I enjoy working in a customer-focused environment. I am committed to quality and being dependable. I also view punctuality as of utmost importance. I have strong computer and math skills and am quick to answer questions and resolve customer complaints.
Authorized to work in the US for any employer
Work Experience
General Manager
Check Into Cash-Petal, MS
March 2022 to Present
I help customers with applying for loans. I also cash checks along with other services western union and money orders. We have to make a certain store goal monthly with the services we provide. Sales Manager
Aarons-Hattiesburg, MS
October 2016 to March 2022
Customer Service Representative resolve customer complaints via phone. Use telephones to reach out to customers and verify account information. Maintains customer records by updating account information. Handle all service calls when customers merchandise isn’t working Assistant Manager
Dollar General - Hattiesburg, M S
July 2011 to October 2016
Count and deposit cash drop
Assist customers with item exchanges and returns
Assist customers with location of items within the store Operate cash register and assist with customer checkout Department Human services
Receoptionist-Hattiesburg, MS
November 2009 to 2011
Department of Human Services - Hattiesburg, M S
Answered phone calls
Filled out receipts for clients
Made copies of client receipts
Faxed necessary documents to other counties
Alphabetized case files
International Filling Co
Collator-Hattiesburg, MS
June 2006 to August 2008
International Filing Company - Hattiesburg, M S
Placed envelopes in a specific order
Utilized pallet jack to move envelopes
Stacked envelopes on a pallet
Multitasked while working on the line
Education
High School Diploma
Collins High School
2001
Skills
• Filing
• Management (10+ years)
• Microsoft Excel
• Scheduling (5 years)
• Retail Management
• Pre-sales (5 years)
• Accounting (5 years)
• Customer support
• Sales
• Data Entry
• Clerical (2 years)
• Windows (7 years)
• Merchandising
• Receptionist
• Store Management Experience
• Organizational Skills
• Microsoft Word
• Microsoft Office
• Billing
• Customer service
• Sales Management
• Cash handling (10+ years)
• Office experience (7 years)
• Assistant Manager Experience (5 years)
• Typing (2 years)
• Databases
• Inventory (5 years)
• Sales Support (5 years)
• Customer Service Skills
• Office Management (9 years)
• Microsoft
Additional Information
Skills
Office manager for 5 years at Dollar General
Proficient with Microsoft Office and e-mail
Counting money and depositing cash drops
Assisting customers with problems and
complaints
Making schedules
Rapid data input
Contact this candidate