Child Care Quality Assurance

Kathryn M. McGill-Egan Rock Hill, SC ***** 609-***-**** *****************@*****.***

Dedicated Assistant Director of Quality Assurance Inspections with 18 years of regulatory experience in the NJ, Department of Children and Families, Office of Licensing. Respected leader dedicated to building a focused unit; instill a shared commitment to ensure the protection, health, safety, and well-being of the children being served in New Jersey licensed child care programs.

Professional Experience

Assistant Director, Child Care Quality Assurance Inspections- NJ, Department of Children and Families (DCF), Office of Licensing (OOL), Child Care Licensing (CCL) February 2019-Present

• Oversee staff responsible for complaint intake and final summary review, review of Abuse Investigative Units findings and follow-up.

Oversee Family Child Care Sponsoring organization, and staff development and training.

Identify staff strengths and weaknesses, work to further develop skills, increase productivity, determine placement, and assign tasks.

Lead interviews, recommend new hires, and make selections for promotions.

Collaborate with the vendor, sister agency, and OOL staff on the continued development of our online Child Care system NJCCIS, evaluating progress towards goals, and recommend modifications when needed.

Directs the development and implementation of policies, procedures, and systems necessary to ensure that program operations are conducted in accordance with all applicable federal and state guidelines.

Directs the collection and analysis of data used to evaluate the operational efficiency of division assistance or service programs.

Address complaints from providers, parents, agencies, and others ensuring timely and effective resolution of issues.

As required, directs the development, regulations, and standards governing child care.

Oversees the licensing and inspection of child care centers, family child care sponsoring organizations, and unlicensed facilities.

Established liaison and maintains cooperative working relationships with other private and public agencies whose operations or services impact the division.

Represent the Office of Child Care Licensing at meetings, conferences, and trainings.

Managed the work operations, prepares and signs performance evaluations for subordinate staff while effectively recommending the hiring, firing, promoting, demoting, and disciplining of employees.

Development of equitable territories for 51 inspection staff.

Supervisor, Child Care Quality Assurance Inspections- State of NJ, DCF, Trenton NJ July 2014-February 2019

Assigned, instructed, directed, and supervised inspection staff for field inspections and evaluations of physical facilities and programs.

Ensure all staff are aware and following DCF policies and procedures.

Monitor staff performance, provided feedback on areas of strength and areas requiring improvement. Developed plans for development of skills.

Effectively develop inspection staff providing knowledge, expertise, and technical assistance in the review of legislation/regulations additions and or amendments affecting licensed providers and the children and families they serve.

Made determinations on problematic centers to ensure compliance. Bring pertinent issues to direct supervisor.

Monitored centers that required enforcement actions, made determinations on denials, suspensions, and revocations of licenses based on assessment of licensing violations and compliance history.

Provide technical assistance to constituents to ensure compliance with all licensing requirements.

Attend and represent CCL at meetings and trainings.

Review and process requests for age changes, increases and space evaluations for existing child care centers. Collaborating with local governing agencies to facilitate providers compliance with all agencies.

Monitor, track, and collect vehicle mileage data for inspection staff.

Child Care Quality Assurance Inspector 2- State of NJ DCF, Trenton, NJ

June 2009-July 2014

Conducted inspections ensuring Child Care Centers are following licensing regulations

Maintained, updated and submitted inspection reports.

Mentored and trained new inspection staff on DCF policies and procedures.

Assisted the supervisor in reviewing life safety modification requests, communicated with inspection staff and providers to collect pertinent documentation in order to approve changes to the child care facility.

Conducted complaint investigations and submitted supporting documentation.

Provided Technical Assistance to child care providers.

Conducted Understanding Licensing Workshops.

Child Care Quality Assurance Inspector – State of NJ DCF, Trenton, NJ March

2007-June 2009

Conducted field inspections of Child Care Centers

Investigated complaints based on concerns pertaining to physical conditions or programming.

Conduct on-site inspections to evaluate compliance with state regulations.

Ensured reports were submitted within the prescribed time frame.

Communicate issues with problematic centers with direct supervisor and provided resolutions.

Program Administrator- Preschool, Knowledge Learning Corp., Neptune NJ February 2006-March 2007

Proactive front-line management role. Provide direction and guidance to all staff members.

Achievement of financial targets and applying rigorous cost controls.

Responsible for operational aspects of several sites, ensuring quality care and education.

Demonstrated results in employee development and contribution.

Delivered excellent customer service and ensuring legal compliance.

Followed and enforced Office of Licensing regulations.

Education

New Jersey City University, December 1994, Bachelor of Arts Elementary Education Concentration in Early Childhood Education and Sociology

New Jersey Certificate for Elementary Education

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