Warehouse Operations High School

Gustavo Robles **** W. Highland AVE, Phoenix AZ

OPERATIONS PROFESSIONAL 602-***-**** Email **************@*****.***

PROFESSIONAL SKILLS and HIGHLIGHTS

Army veteran

Sales & communications

Warehouse operations with forklift driving

Damage control

Mill equipment operator

Experienced with PC software, MS Office, internet usage

Knowledge of construction tools

Bilingual in Spanish to English translator

Valid AZ driver’s license

Willingness to help with cleaning and other day –to-day tasks.

Ability to juggle several tasks at hand

Forklift Certified 4/12/2016 - 4/12/2019

EDUCTATION

High School Diploma June 1993, Burgess High School, El Paso, TX

MEDAIRE

09/2024-03/2025

Packed Medical Kits for shipping

Placed labels on shipment

Inspected product prior to boxing

Inspected documents and conducted audits when needed

PROFILE PRECISION EXTRUSIONS

07/2021- 06/2024

Operated saw bench

Stretch aluminum and cut to ordered length.

Stack product as instructed.

Maintain and clean power tools.

Properly use personal protective gear i.e., Kevlar gloves, safety glasses, Kevlar sleeves or wear long sleeve cotton shirts.

Attending the run-out station in order to keep the aluminum product straight and prepare it for cutting and stretching.

FORKLIFT DRIVER/PICKER

06/2021-07/2021 Quiet Flex

Operated the wrapping machine and labeled outgoing merchandise.

Drove a clamp forklift and picked orders.

WAREHOUSE LEAD & RETURNS DEPARTMENT

01/2018-06/2021 Skyward Automotive, Tolleson AZ

Cycle counts on both supplies such as boxes, tape, packing labels, printing paper, toner cartridges, box cutters and blades, pallets, and shipping envelopes and bags.

Cycle counts on stocked products and emails the receiving manager on any product that needed replenishing.

Pick orders via use of a scanner

Process orders verify accuracy and make corrections to the order. Print packing lists and label packages for pick up for our carrier drivers.

Confirm all packages are correctly loaded into the trailers as well as load the trailers.

Maintain the returns department by receiving customer or carrier return packages by verifying that the products returned are our brand, SKP auto parts.

Inquire the correct forwarding address in the case of receiving products that are not SKP brand.

Maintain and adjust Excel Spreadsheet confirming what orders were returned, along with part numbers, date received, and condition received.

Recycle any unsellable parts when authorized to do so.

Train any new personnel on the warehouse floor for the shipping department

Maintain all safety protocols set by OSHA, company policies and the TSA

OPERATIONS and CUSTOMER SERVICE EXPERIENCE

08/2011-11/2015 Ontrac, Phoenix AZ

Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy. Prepare work orders, bills of lading, or shipping orders, to route materials.

Record shipment data, weight, charges, space availability, damages, or discrepancies, for reporting, accounting, or recordkeeping purposes.

Confer or correspond with establishment representatives to rectify problems, such as damage, shortages, or nonconformance to specifications.

Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter.

09/2009-03/2011 On Time Express, Tempe AZ

Advise clients on transportation and payment methods. Track delivery progress of shipments.

Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.

Determine method of shipment and prepare bills of lading, invoices, and other shipping documents. Estimate freight or postal rates and record shipment costs and weights.

10/2008- 09/2009 PSCU Financial Banking, Phoenix AZ

Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities. Receive and respond to customer complaints.

Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposi.t

Investigate and correct errors upon customers' request, according to customer and bank records.

Recommend merchandise or services that will meet customers' needs.

02/2005-10/2008 Dependable Medical Directory, Phoenix AZ

Answered incoming calls, greeting callers, providing information, transferring calls or taking messages, as necessary.

Operated communication systems, such as telephone, switchboard, intercom, two-way radio, or public address.

Paged individuals to inform them of telephone calls, using paging or interoffice communication equipment.

Processed and relayed sensitive and urgent information. Recorded detailed information.

Translated calls; opened medical dialogue between patients and staff.

SPECIAL RECOGNITION and CERTIFICATIONS

Military Reserve Component Leaders T.E.A.M. Module 1 Training August 5, 2000

Outstanding Performance PSCU Financial Services 5/15/2009

Certificate of Appreciation 1 Year of Service PSCU Financial Services June 2009

Dependable Medical Directory Certificate of Achievement for 1 year of service 1/3/2006

OTHER PROFESSIONAL EXPERIENCE

Customer Service and Data Entry

4/2016- Present Various Staffing Agencies

Verify all business addresses given by our clients.

Confirm or reject information and update the database.

Battery and battery systems manufacturing for ACME Aerospace

Receiving used product and inspecting voltages and noting damages

Entering data and filing

Warehouse operations

Loading and unloading trailers

Used sit down forklift & pallet jacks safely.

Data base maintenance for HIBCC (Health Industry Business Communications Commission

Company trainer for HIBCC

Order placement and merchandise storage

Automotive Sales Associate

01/2016-04/2016 Midway Nissan

Negotiate prices or terms of sales or service agreements. Maintained customer records.

Answer customers' questions about products, prices, availability, or credit terms.

Contact new or existing customers to discuss how products or services can meet their needs.

Mortgage Tracker

11/2015 -01/2016 National General Lending Services, Mesa, AZ

Tracked customer’s active mortgage insurance.

Provided customers with information on how to update the information the lender requested.

Handled inbound/outbound calls to gather data to bring an account up to date.

Wood worker, gang grip operator

05/2007-10/2008 Woodcase Fine Cabinetry, Phoenix AZ

Used blueprints, drawings, diagrams, oral or written instructions, to build or shape cabinetry framework and assemble parts.

Verified dimensions or check the quality or fit of pieces to ensure adherence to specifications.

Trim, sand, or scrape surfaces or joints to prepare articles for finishing.

Attached parts or subassemblies together to form completed units, using glue, dowels, nails, screws, or clamps.

Reinforced joints with nails or other fasteners to prepare articles for finishing.

REFERENCES AVAILABLE UPON REQUEST

Richard J. Orszt 602-***-****

Anthony Mendoza 650-***-****

Victor Campa 602-***-****

Contact this candidate