Front office customer

Hillari Cameron

*******.*******@***.*** TAYLORSVILLE, IN, US 317-***-****

WORK HISTORY

Billing Specialist PSR at ALLERGY PARTNERS OF CENTRAL IN February 2019 - January 2022 (3 Years)

Checked patient insurance eligibility via phone and provider portals. Answered patient phone calls regarding billing, updates to addresses and insurance information. Billed claims to insurance companies for biologic drug injections. Submitted claims to copay card program’s after insurance company payments to assist in reducing the patient out of pocket expense.

Processed payments made by the patient or the patients copay card program on their accounts. Checked patients in for their appointments as well as canceled, scheduled or rescheduled their appointments.

Billing Specialist at OPTIONS TREATMENT CENTER

October 2016 - August 2018 (2 Years)

Checked patient insurance eligibility via phone and provider portals. Worked accounts receivable, to verify claims status, if claim denied I would contact the insurance to find out more information and file an appeal and or re-bill with proper information, if necessary.

I would also follow up with patients regarding current and delinquent balances on their accounts to try and work out payment arrangements.

Would also collect patient co-pays and such.

Billing Specialist at CENTER FOR PAIN MANAGEMENT

September 2015 - August 2016 (1 Year)

Worked accounts receivable, to verify claims status, denial, file an appeal and or re-bill with proper information, if necessary.

I would also follow up with work comp adjusters to get status of outstanding claims as well as contacted patients regarding delinquent balances on their accounts to try and work out payment arrangements.

Would also help cover patient check out, schedule appointments and take payments over the phone on patient’s accounts.

Patient Financial Analyst at ST. VINCENT HEALTH

March 2015 - September 2015 (0.5 Year)

Worked accounts to make sure correct contractual adjustments and payments have been received and posted.

Also send corrected claims and issue refunds to both patients and providers for overpayments. Patient Financial Analyst at RBO SCA

November 2014 - March 2015 (0.5 Year)

Worked accounts receivable, for multiple facilities, to verify claims status, denial and re-bill with proper information, if necessary.

Also filed low pay appeals for Workers Compensation claims. Patient Financial Analyst at IU HEALTH REVENUE CYCLE SERVICES September 2009 - July 2014 (5 Years)

Completed provider enrollment applications for various insurance companies (Anthem, Medicare, Medicaid, Etc.).

Work accounts receivable, both physician and facility, to verify claims status, denial and re-bill with proper information, if necessary.

I also previously worked on the written correspondence team answering correspondence from Anthem

Customer Care Representative at ANTHEM, INC.

September 2004 - June 2009 (5 Years)

Receive inbound telephone inquiries and written correspondence from Anthem members, providers, and employers to assist them with eligibility, claim issues, and predetermination information in regard to Anthem’s commercial insurance accounts. Customer Care Representative at ADMINASTAR FEDERAL (A subsidiary of Anthem) January 2002 - September 2004 (3 Years)

Received inbound telephone inquiries from Medicare beneficiaries and providers to assist them with eligibility and claim issues in regard to Medicare Part A, Part B, DME, Home Health, and Hospice programs.

Served in the Deployment Assistance Center (DAC) which is a specialized team taking overflow calls from other Medicare Fiscal Intermediaries.

Provider Enrollment Analyst at ELECTRONIC DATA SYSTEMS, INC. (EDS) January 1999 - January 2002 (3.5 Years)

Enroll medical and dental providers in the Indiana Health Coverage Programs (Indiana Medicaid).

Assist providers with enrollment and payment issues. Serve as the key contact for the Indiana State Department of Health in regard to provider relations.

Refine and improve provider enrollment processes.

Maintain provider files.

Data Tracking Specialist at ELECTRONIC DATA SYSTEMS, INC. (EDS) January 1999 - January 2002 (3.5 Years)

Assist with Provider Enrollment and Medicaid Fraud. Facilitate communication with Health Care Excel and The Office of Medicaid Policy and Planning.

Log and distribute incoming mail.

EDUCATION

Franklin Central High School -

Graduated 1992-01-01

General Studies

Ivy Tech State College -

Graduated 1993-01-01

Medical Assistant’s Degree

SKILLS

MS-Access, To complete

Microsoft Word, 20 years

Microsoft Excel, 10 years

Accounts Receivable, 2 years

Billing, To complete

Microsoft Outlook, 20 years

Customer Information Control System (CICS), 20 years Claim Processing, To complete

Customer Service, 20 years

Data System, To complete

Finance, To complete

Health Care, 20 years

Hospice, To complete

Medicaid, 10 years

Medicare, 10 years

LANGUAGES

English, Native/Bilingual

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