Valerie L. Donahue
OFFICE ASSOCIATE
Jacksonville Florida 904-***-**** *********@*****.***
Objective
Detail-oriented professional with 8 years of experience seeking a Administrative position/Remote role. Expertise in Microsoft Office, customer service, and office management, with proven ability to optimize procedures and maintain strong relationships. Strong organizational and time management skills, complemented by extensive administrative experience and proficiency in multi-line phone systems.
Experience
Rooms to go - Office Associate/Manager
October 2016 to Present
• Customer service
• Answer telephone
• Problem solving
• Microsoft word, Excel and PowerPoint
• Performs general administrative tasks
• Coordinates communication between departments
• Dealing with correspondence, complaints and queries
• Preparing reports
• Ordering supplies
Navy Exchange JAX Naval Station - Customer Service
September 2014 to April 2016
• Customer service
• Organizing and arranging items for display
• Maintaining area cleanliness
• Inventory management
• Sales associate
• Knowledge of small appliances
Circle K - Store Associate
February 2011 to December 2012
• Customer service
• Maintain store cleanliness
• Restocked shelves when needed
• Provided coffee freshness
• POS Systems
Education
Colorado Technical University Online 2006 - 2009
Major: Business Minor: Accounting
Skills & abilities
Management
Problem solving
Communication
Leadership