Customer Service Inside Sales
Resume:
Shaun Anderson
Forney, TX *****
****************@*****.***
Professional Summary
My objective is to find a positive working environment that will benefit from my strong people and communication skills, positive work ethic, enthusiastic attitude, and creative abilities while providing a continuous opportunity for growth.
Work Experience
Freight Broker
Blue Titan Logistics-Tx
March 2024 to September 2024
Logistics sales
Parts Specialist
HARSCO METALS-Midlothian, TX
January 2023 to July 2024
Parts room manager, parts ordering, inventory management, heavy equipment and parts management. Independent Contractor
Anderson's Landscaping-Local
September 2020 to December 2022
• Landscape and small home repairs
Parts Associate
Trophy Nissan-Mesquite, TX
March 2022 to August 2022
Order picking and warehouse work
Part Sales Manager
Autozone mega hub-Dallas, TX
September 2019 to September 2020
• Customer service and sales .
Window Production
Andersen Windows & Doors-Garland, TX
February 2019 to September 2019
• I built picture windows on an assembly line.
Dispatch Manager
Stephens Pipe and Steel-Dallas, TX
September 2018 to February 2019
Assisted clients in understanding their available options and helped them select the right service plans for their needs.
● Contacted existing and new customers to discover their needs and to explain how certain products could be useful to them.
● Effectively communicated with other employees and upper management to ensure complete care of customers.
● Efficiently dispatched six drivers and executed all deliveries. Equipment Retail Specialist/Inside Sales
Sunbelt Rentals-Garland, TX
October 2015 to July 2018
Manage incoming calls to our branch as well as answering questions for walk in customers.
● Write up and input rental contracts with new and current clients.
● Dispatch drivers to locations needing equipment as well helping other branches who are needing equipment.
● Keeping close relationships with returning clients and key accounts.
● Problem solving and helping make things come together logistically. Driver/Delivery
Performance Food Group-Dallas, TX
May 2013 to August 2015
Running numerous local routes.
● Unload 1,200+ cases a day of perishable and frozen foods to chain accounts and independent restaurants.
● Manage and handle all incoming money from clients. Driver Superviser/ Swing Driver
Miler of Dallas / Andrews dist.-Dallas, TX
May 2000 to August 2006
I managed and routed 8 drivers and was also a delivery driver if guy didn't show up Education
Diploma
Richardson High School - Richardson, TX
August 1992 to May 1996
Skills
• Office manager experience
• Transportation Management
• Dispatching
• GPS
• Quality Inspector
• 3PL
• Outside Sales
• Data entry
• Transportation management systems
• Load & unload
• Freight
• Inside Sales
• Communication skills
• Filing
• Excel
• Freight Experience
• Logistics
• Supply Chain
• Negotiation
• Microsoft Office
• Faxing
• Quality Control
• Phone etiquette
• Microsoft Excel
• Computer skills
• Analysis skills
• Inside sales
• Pallet Jack
• Warehouse Management
• Sales
• Customer service
• Order Picking
• Word
• Organizational skills
• POS
• Inventory control
• Spanish
• Data analysis skills
• CRM software (2 years)
• Manufacturing
• Shipping Receiving
• Customer Service
• Shipping
Certifications and Licenses
Pallet Jack Certification
Forklift Certification
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