Data Entry Administrative Support

JOSETTE ROBLES

Provided administrative support for tax partners, management, and staff members with an eye to maximum efficiency, speed, and accuracy. Demonstrated polished internal and external client relations and confidentiality in representing the Eastern Regional tax team. Maintained the management team’s schedules and calendar; accepted and confirmed meeting requests; schedule meetings; scanned/filtered messages and responded on behalf of partner/team leader. Made travel arrangements including office hotel reservations, initiated business visa process with KPMG Global Visa processing and other requirements for international travel. Organized meetings and events: distributed administrative information; managed hotel reservations, conference registration, and reception hosting; assisted on-site/day of event as needed. Entered time and processed expense reports, resolving time and expense compliance issues. Managed invoices accommodating external client billing schedules; created invoices by initiating and drafting all progress/monthly billing.

Accomplishments

Worked closely with KPMG Tax Partner to create a template to organize and simplify client information, avoiding redundancies in workflow.

Continually drove support processes and schedules through thirteen tax seasons with growing client base and ever more complex demands and client requirements. WORK EXPERIENCE

KPMG LLP

Executive Assistant 2007 - 2020

Provided administrative support for Administrator as well as Management and Staff Members to provide routine administrative support including coordinating with the Union Members and client to set up and manage 401(k) accounts and organize meetings and events. NMU Benefit Plans

Administrative Assistant 1993 - 2006

Experienced office administrative professional, providing advanced comprehensive support for Big Four tax firm. Meet and exceed demands in a fast paced, high expectation environment. Bronx, New York 10459 Phone: 929-***-****

***********@*****.*** · www.linkedin.com/in/josette-robles-235129b7 TRAINING

Completed Google IT Support training

Completed Data Entry Tools and Techniques training January 2025 - Present

GOODWILL NY/NJ, NEW YORK, NY

September 2022 to December 2022

NYPL TECH CONNECT, NEW YORK, NY

Completed Office Readiness Series,

(Improve Skills in Microsoft Office)

VOLUNTEER WORK

Active Member on the Board of Directors for the 1082 Southern Boulevard Housing Development Fund Corporation since 2006. I manage the conduct of operations to ensure the cooperative’s performance by collaborating closely with the President to lead strategic initiatives and achieve key organizational goals, coordinating special projects, address various building needs and overseeing the financial budgeting and record- keeping.

SKILLS

Microsoft Word, Excel, PowerPoint, Outlook, OneNote, Visio Google Suite

Internet Savvy

Customer Service

Problem Solving

Effective Communicator

Team Player/Collaborate Work

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