Data Entry Document Specialist

Melissa Matador

Woonsocket, RI *****

*********@*****.*** 401-***-****

Professional Summary

Detail-oriented and highly organized Document Specialist with a proven track record in managing healthcare documentation systems, ensuring regulatory compliance, and streamlining administrative workflows. Skilled in document control procedures, electronic records management, and cross-functional collaboration within fast-paced clinical environments. Recognized for upholding confidentiality, improving efficiency, and supporting high standards of quality and accuracy in health information systems. Also experienced in community support roles with strong interpersonal and bilingual communication skills.

Core Competencies

- Home-Based Therapeutic Services (HBTS)

- Document Management & Compliance

- Patient Care & Medication Administration

- Microsoft Office Suite & Data Entry

- Bilingual: Fluent in Haitian Creole

- Behavioral Support & Vocational Training

- Time Management & Scheduling

- Client Advocacy & Rehabilitation Skills

Professional Experience

Document Specialist Level 2

Thundermist Health Center – Woonsocket, RI Present

- Manage advanced documentation control processes including secure storage, access, and compliant disposal of sensitive records.

- Train and support staff on electronic document systems and workflow optimization.

- Ensure healthcare documentation complies with HIPAA and internal quality standards.

- Collaborate across departments to maintain efficient and accurate document systems.

- Troubleshoot and resolve document management issues to support clinical and operational teams.

Community-Based Flexible Support (CBFS) Worker

Alternatives Unlimited - Milford, MA Jan 2016 - Present

Provide one-on-one support to clients working toward independence and recovery goals.

Transport clients to appointments and community engagements.

Recognized as Employee of the Month for outstanding service.

Caregiver

Caregiver Homes - Providence, RI 2012 - Present

Deliver compassionate, in-home care with a focus on safety and wellness.

Support clients with personal hygiene, medication, finances, and companionship.

Direct Support Professional

Seven Hills Foundation - Woonsocket, RI 2014 - 2015

Perspectives Corporation - North Kingstown, RI 2012 - 2013

Supported individuals with developmental disabilities in daily routines and behavioral plans.

Trained in de-escalation and therapeutic interventions.

Home-Based Counselor

Ocean State Behavioral - Warwick, RI 2013 - 2014

Implemented behavioral strategies and maintained detailed documentation for youth clients.

Administrative Assistant

The Providence Center - Providence, RI 2005 - 2006

Managed patient charts, front desk operations, and phone systems.

Maintained excellent customer service in a busy medical environment.

Education

University of Rhode Island

Human Development - Coursework Completed, Graduation Pending

Textron Chambers Charter High School - Providence, RI

High School Diploma

Certifications & Licenses

- CPR & First Aid Certified

- Notary Public – State of Rhode Island

- Valid Driver’s License

Volunteer Experience

Rhode Island Commission for Human Rights

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