Quality Assurance Analyst

Pallavi Sampathkumar

Quality Assurance Analyst 470-***-**** *********.*@*****.*** Cumming, GA-30040 PROFILE

Detail-oriented and self-motivated Quality Assurance Analyst with hands-on experience validating backend data, executing manual test cases, and ensuring compliance in web-based and transactional systems. Proven track record of working in Agile teams, preparing test scripts, and reporting defects with clarity and precision. Strong communication, problem-solving, and cross-functional collaboration skills. Seeking to contribute QA expertise to a payment solutions team focused on delivering compliant, high-quality POS and card integration systems.

SKILLS

• Manual Testing Functional, Regression, UAT POS & Payment System Testing

• Test Case Design & Execution Test Script Preparation QA Documentation

• Defect Tracking & Reporting Compliance-Based Testing Variance Analysis

• Backend Validation using SQL/MySQL Data Investigation & Test Results Verification

• Agile/Scrum Methodology Daily Standups, Sprint Planning, Story Grooming

• Strong Communication Attention to Detail Client-Facing Experience TOOLS & TECHNOLOGIES

• Test Management: JIRA, Zephyr Scale, Version One, HP ALM, Trello

• Database/Validation: SQL, MySQL, TOAD Data Point

• API Testing: Postman, SoapUI

• Automation Testing: UFT, Selenium Web driver

• Performance Tools: LoadRunner, JMeter, Blaze Meter, Browser Stack

• Reporting & Collaboration: Microsoft Office Suite

• Design & Documentation: Balsamiq, Visio

PROFESSIONAL EXPERIENCE

Quality Assurance Analyst – Trainee

Vision Software Solutions, GA — May 2024 – Present

• Prepared and executed manual and automated test scripts for members registry system and transactional modules simulating real user actions.

• Validated backend records and test results through SQL queries, ensuring data accuracy and integrity.

• Reported and tracked bugs using HP ALM and JIRA; collaborated with developers to assist in defect resolution.

• Participated in Agile ceremonies and walkthroughs, offering technical feedback and user-centered insights.

• Conducted cross-browser/device testing and documented UAT results for client-facing applications.

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Quality Assurance Analyst – Intern

North American Med Tech Group (NAMDTG), IITWorkforce, GA — Nov 2023 – May 2024

• Executed manual test plans for healthcare web apps, focusing on data validation and functional workflows.

• Supported backend/API validation using Postman, SoapUI, and SQL queries across complex datasets.

• Identified and documented test variances and assisted external developers in root-cause analysis.

• Participated in UAT cycles and produced QA documentation including traceability matrices and test logs.

• Communicated test status and risks effectively to product and QA managers. CERTIFICATIONS

• Certified Quality Assurance – Manual & Automation Testing H2KInfosys – May 2023

• Certified Business Analysis (ECBA, CCBA, CBAP Endorsed) Udemy – June 2024 EDUCATION

Post Baccalaureate in Information Systems & Management University of California, Berkeley, CA – April 2014 Bachelor’s in Architectural Engineering

University of Madras, India

CITIZENSHIP

United States Citizen

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