Customer Service Business Operations

Aaron Smith

************@*****.*** 929-***-**** Bronx, NY 10467

Ambitious and dependable professional with a demonstrated ability to excel in a variety of business operations. Possessing robust organizational skills along with a solid background in inventory management, order fulfillment, equipment operation, and customer service. Proven track record of contributing positively in fast-paced environments through effective interpersonal skills and a strong work ethic to consistently achieve desired outcomes. EXPERIENCE

Independent Clothing Brand

Owner and Designer June 2021 - Present

• Spearheaded all facets of sales and business operations as a solo designer, ensuring cohesive brand identity.

• Conducted in-depth product research and sourcing to maintain high quality and market relevance.

• Developed and executed innovative marketing strategies to enhance brand visibility and customer engagement.

• Managed timely fulfillment of customer orders while maintaining high levels of customer service.

• Established strong relationships with vendors and clients to optimize business operations. Freelance Mover

Freelance Mover April 2021 - Present

• Effortlessly loaded and transported client possessions, demonstrating exceptional attention to detail and care for belongings.

• Responsible for managing customer interactions, enhancing their experience through effective communication.

• Operated during peak seasons, providing consistent and reliable service when demand increased.

• Ensured accuracy in service payments and discrepancies upon service completion.

• Adapted quickly to varying work environments to meet different client needs. E&M Logistics

Picker and Packer May 2022 - May 2023

• Achieved high inventory accuracy through systematic inspection and organization of stock.

• Efficiently tracked shipments and ensured on-time fulfillment of all orders, maintaining a positive customer experience.

• Operated various machinery, including pallet jacks, to load delivery vehicles efficiently and safely.

• Enhanced inventory management practices by strategically organizing orders for quick access and processing.

• Collaborated with team members to address operational challenges and streamline warehouse processes. EDUCATION

Brentwood High School

Diploma September 2012 - May 2016

SKILLS

• Interpersonal Skills, Accountability, Collaboration, Problem Solving, Customer Service, Time Management, Technology Proficiency, Logistics & Operations, Inventory Control and Management, Quality Assurance, Equipment Operation (RF Scanner, Pallet Jack, Forklift, Reach Truck)

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