Boca Raton Medical Assistant
Resume:
Kayla Bartosiewicz
Boca Raton, FL *****
*********@*****.***
Professional Summary
Experienced CCMA with over 3 years of hard work and dedication. I specialize in treating and taking care of patients needs and the doctor’s expectations.
Willing to relocate to: Delray Beach, FL - Boca Raton, FL Authorized to work in the US for any employer
Willing to relocate to: Delray Beach, FL - Boca Raton, FL Work Experience
Medical Assistant
Boca Regional Hospital-Boca Raton, FL
January 2022 to Present
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• Maintained inventory of medical supplies and equipment to ensure availability when needed
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services
• Coordinated referrals to specialists or other healthcare providers based on physician recommendations
• Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
• Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
• Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
• Contributed to a positive work environment through effective communication with colleagues
• Aided in training new medical assistants on office protocols and clinical procedures
• Assisted with administrative tasks such as filing documents or processing paperwork
• Closely monitored inventory levels of vaccines or medications requiring special storage conditions
• Responded quickly during emergencies or urgent situations within the clinic setting
• Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
• Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
• Maintained a clean and organized work area to ensure safety and efficiency in daily operations
• Assisted with patient billing processes, including verifying insurance coverage and submitting claims
• Assisted physicians and nurses in patient examinations, procedures, and treatments
• Prepared examination rooms by ensuring cleanliness and stocking necessary supplies
• Took vital signs such as blood pressure, temperature, pulse rate, and respiratory rate accurately
• Administered medications under the direction of healthcare professionals
• Performed basic laboratory tests including collecting specimens and conducting routine tests
• Managed patient medical records by accurately documenting information in electronic health record systems
• Scheduled appointments for patients, coordinating with other departments as needed
• Provided exceptional customer service to patients by addressing inquiries and concerns promptly and professionally
• Educated patients on medication instructions, post-treatment care, and preventive measures
• Assisted with minor surgical procedures by preparing sterile equipment and assisting during the procedure itself
• Maintained inventory of medical supplies and equipment to ensure availability when needed
• Collaborated with insurance companies to verify coverage eligibility for patients' medical services
• Coordinated referrals to specialists or other healthcare providers based on physician recommendations
• Supported front desk operations by greeting patients, checking them in/out, and managing phone calls efficiently
• Ensured compliance with HIPAA regulations regarding patient privacy and confidentiality at all times
• Participated in staff meetings to discuss updates on policies, procedures, or changes in healthcare regulations
• Contributed to a positive work environment through effective communication with colleagues
• Aided in training new medical assistants on office protocols and clinical procedures
• Assisted with administrative tasks such as filing documents or processing paperwork
• Closely monitored inventory levels of vaccines or medications requiring special storage conditions
• Served as a liaison between patients/families and healthcare providers to facilitate smooth communication flow
• Responded quickly during emergencies or urgent situations within the clinic setting
• Demonstrated proficiency in using electronic health record (EHR) systems for accurate documentation and retrieval of patient information
• Maintained a clean and organized work area to ensure safety and efficiency in daily operations
• Assisted with patient billing processes, including verifying insurance coverage and submitting claims
• Provided support during medical procedures by preparing equipment, sterilizing instruments, or assisting with wound care
• Collaborated with the pharmacy department to ensure timely prescription refills for patients
• Achieved XX% improvement in patient satisfaction scores through attentive and compassionate care
• Managed multiple tasks simultaneously while maintaining attention to detail and accuracy
• Safely disposed of biohazardous waste materials according to established protocols
• Demonstrated empathy and professionalism when dealing with patients from diverse backgrounds or those experiencing distressing situations
• Counseled patients on lifestyle modifications such as diet, exercise, smoking cessation, or medication adherence
• Contributed to quality improvement initiatives by participating in audits or data collection projects
• Maintained up-to-date knowledge of medical terminology, procedures, medications, and healthcare regulations
• Increased clinic efficiency by implementing streamlined appointment scheduling system resulting in reduced wait times for patients
• Demonstrated proficiency in performing electrocardiograms (EKGs) accurately and efficiently
• Educated patients on proper use of medical devices such as crutches, braces, or nebulizers
• Collaborated effectively within interdisciplinary teams to provide comprehensive patient care plans Education
Bachelor's degree in indisciplinary sciences
Keiser University-Ft Lauderdale - Boca Raton, FL
August 2020 to July 2022
Associate in Biology
Florida Atlantic University - Boca Raton, FL
June 2015 to December 2017
Skills
• Medical Scheduling
• Quality Assurance
• Medical Records
• Microsoft Word
• Triage
• Clerical Experience
• Caregiving
• Computer Skills
• Venipuncture
• Medical Coding
• Laboratory Experience
• Medical Office Experience
• Vital Signs
• Experience Administering Injections
• Sales
• Medical Imaging
• HIPAA
• Insurance Verification
• Phone Etiquette
• Communication Skills
• Medical Billing
• Research & Development
• Anatomy Knowledge
• Medical Terminology
• Retail Sales
• Patient Care
• Front Desk (3 years)
• Physiology Knowledge
• Phlebotomy
• EMR Systems
• Transcription
• Employee Orientation
Certifications and Licenses
CPR Certification
BLS Certification
CCMA Certification
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