Scrum Master Product Owner

KIRAN THATIPALLY, CSM, SSM, POPM

SENIOR SCRUM MASTER / TEAM COACH / DELIVERY LEAD

*****.**********@*****.*** 404-***-**** © Visa Status: US Citizen

www.linkedin.com/in/kiranthatipally Atlanta, GA Skype ID: kiran.thatipally

SUMMARY

Certified Scrum Master (CSM), Certified SAFe 5 Scrum Master (SSM) and Certified SAFe 6 Product Owner/Product Manager (POPM) with 10+ years in the role of a Scrum Master and have a core expertise in managing large enterprise software development projects.

Experience includes working with Utilities, Electricity, Financial Services, Taxation, Insurance, Investments, Healthcare, Banking and Telecommunication clients/domains.

As a Scrum Master/Team Coach responsible for optimizing flow, building high performing teams, and supporting organizational agility.

Worked in different roles as a blend of Scrum Master, Agile Coaching, Release Management, and Delivery Coordination.

Led strategic Release Planning and tactical Iteration Planning sessions and presented weekly updates to stakeholders, business users and program/delivery managers.

Conducted Daily Stand-ups/Team Sync in two-week Iterations, facilitated Sprint Reviews/Demo, Sprint Retrospectives, Sprint Grooming/Refinements, and Sprint Planning.

Focused primarily on training the teams to write good user stories, risks, dependencies and prioritize the work based on business value and handling of the tasks by the team.

Placed substantial efforts on team member role training, time-boxing, and providing strong metrics for all players.

Brought in Agile best practices such as time-boxing, continuous integration, code/design reviews, transparency, accountability, rally tracking, product visioning, technical debt reduction, self-management, self-organizing, empowerment, and role training resulting in realized velocity improvement of more than 100%.

As a Scrum Master helped the teams to establish Sprint goals and set actions to achieve them.

Financial management experience with budget planning, resource planning and forecast, monthly reconciliation actual vs forecast, ability to detect and escalate high financial risks as occurs.

Used Collaboration Platform tools like Slack, Microsoft Teams, Miro, Lucidchart, Trello, WebEx and Zoom that helps teams accomplish specific goals or solve business problems through document management, idea sharing, and task administration.

Involved in the project management Scope Creep and Gold Plating by adding extra features to a project or initiative which are requested by the client or to gain the approval of a client or internal management.

Involved in Change Management implementing approaches to prepare and support individuals, teams, and leaders in making organizational change.

Experience in Quality Assurance (QA) Manual, Automation, Database and Mainframes Testing.

Have extensive experience working with testing tools like Selenium, WorkSoft Certify, Win Runner, Mercury/HP Quick Test Professional (QTP)/HP Unified Functional Testing (UFT), Mercury/HP Quality Center Administration, and Test Director along with experience in database testing using SQL Server 2005/2008/2012.

Extensive experience in testing Web based applications (.NET, Java/J2EE), UNIX, and Mainframe Systems.

Experience in using bug tracking tools HP (ALM), Atlassian JIRA, Confluence and other Agile Project Management tools on Linux/Unix and Windows environments.

Managed users, workflow, groups, and projects in JIRA Software, also reported bugs and tracked defects using JIRA Software.

Built templates and Dashboards in JIRA for customized views of the data specific to each group and line of business.

Managed and facilitated Scrum of Scrums (SoS) meetings for focus or domain area, ensure alignment of same to train level SoS.

Used Mural Board for the scrum teams to map out sprints, plan individualized goals, and help team members visualize the big picture.

Hands-on Team Leader with strong focus on documentation, communication, process, and constant improvements.

Well experienced with Lean and implementing/foster a Kaizen mindset within and outside the team.

Shown flexibility, quick learner, proactive attitude, and an amazing team player.

Excellent coach, facilitator, problem solver with the ability to achieve broadly communicated objectives under a minimal amount of supervision.

Extensive understanding of Agile values and Agile principles.

Highly efficient in Complex, Agile, Dynamic, Onshore, Offshore and Nearshore project environments.

TECHNICAL SKILLS

Project Management Tools/Methodologies: Atlassian JIRA Software, Jira Align, Confluence, Jira Work Management (JWM), Agile Health Toolkit (AHT), Mural Board, Waterfall, Agile, Scrum, Kanban, Lean Management, Scrumban, ALM, SharePoint, Clarity, Office 365, Microsoft Project, Microsoft Planner, Gantt Chart, VersionOne, Rally/CA Agile Central

Frameworks: Scrum, XP (Extreme Programming), Lean Kanban, Agile Project Management

Collaboration Platforms: Slack, Microsoft Teams, Miro, Lucidchart, Trello, WebEx, Zoom

Databases: SQL Server 2012/2008/2005, MS-Access, JIRA Query Language (JQL)

Automated Tools: Win Runner 8.0, Test Director 7.0, Mercury/HP Quick Test Professional (QTP) 9.2/11.0, WorkSoft Certify, HP Unified Functional Testing (UFT), HP ALM, Selenium

Defect/Test Management Tools: Mercury/HP Quality Center 9.2/10.0, Mercury Interactive, TeamTrack, Zephyr, qTest, IBM Rational ClearQuest 7.0, IBM Rational ClearCase 8.0, Bugzilla

PROFESSIONAL EXPERIENCE

T-Mobile, ATLANTA, GA (On-site) – Global Logic Inc

Senior Scrum Master/Delivery Lead December 2024 - Present

T-Mobile is America’s supercharged un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all.

Working with TPAS (T-Mobile Partner API Services) project which has 2 Agile Scrum Teams (Postpaid & Prepaid).

Providing API services to our Partners/National Retail Stores like Apple, Costco, Walmart, BestBuy, Samsung and Military. When their customers buy a mobile and needs a telecom service then they access our APIs to get the connection.

Services that we offer are New Line, Add A Line, Upgrade and types of purchases we have BYOD, FRP, EIP, JUMP, and JOD.

Updated TPAS Features, User Stories statuses to be compatible with Agile Health Toolkit (AHT).

Leveraged Agile Health Toolkit (AHT) dashboards/reports for metrics.

Used Tempo Reports to monitor and track derivation between LOE and Actuals.

Facilitated all scrum ceremonies like Daily Scrum, Sprint Planning, Sprint Review, Sprint Retrospective, and Backlog Refinements/Grooming.

Have good understanding of Agile methodologies like Scrum, Kanban, Lean Development, and Feature Driven Development (FDD).

Able to manage and deliver for 2 Agile Scrum teams located onshore and offshore.

Have good understanding of priority management and communicate the same to stakeholders.

Worked as a Delivery Lead to oversee the successful planning, execution, and release of key product features within Agile delivery trains.

As a Delivery Lead partnered with Product Owners and Business Stakeholders to ensure UAT planning and release readiness.

As a Delivery Lead facilitated release go/no-go decisions and ensured all dependencies are addressed before every deployment.

Able to take delivery ownership of features with user stories, facilitate them and enable the teams to be able to deliver features aptly.

Have a deep understanding of DevOps methodology and manage delivery for DevOps teams.

Adept in conflict resolution and resource management.

Been a mentor and team leader to effectively motivate teams for their success.

Implemented SAFe principles across multiple teams and facilitated cross-functional team coordination.

Collaborative skills in managing product backlog with Product Owner.

Able to manage scrum team financials and report on budgets to client.

Proficient in creating Jira sprint reports and using Agile Health Toolkit (AHT).

Able to drive Agile best practices in the team by actively promoting and implementing core Agile principles like collaboration, continuous improvement, iterative development, and frequent feedback loops within a team.

Ensured everyone in the Agile Scrum team understands and follows Agile methodologies to deliver projects effectively and adapt to change quickly.

Experience working with teams applying DevSecOps capabilities to achieve delivery speed and operational stability.

Driving improvement initiatives and experience to enable team towards continuous improvement.

Have deep knowledge on Agile metrics and reporting on the same.

Demonstrated as a scrum master, was able to drive Agile metrics improvements.

Ran a distributed Agile team and reporting on Agile metrics.

Making sure delivery impediments are addressed in a timely manner to establish sprint goals.

Worked with multiple stakeholders that are physically distributed and drive decisions among them for delivery.

Track financials of feature delivery and track budgets.

Keep the team focused on delivery of sprint and bring to the attention of necessary stakeholder of risks.

SMUD, SACRAMENTO, CA (Remote) – Sierra Digital Inc

Senior Scrum Master May 2024 - November 2024

SMUD - Sacramento Municipal Utility District is the nation’s 6th largest, community-owned, non-for-profit electric utility service provider serving Sacramento County and parts of Placer and Yolo Counties. Today, SMUD’s power supply is on average about 50% carbon free and has a goal to reach zero carbon energy solutions in its electricity production by 2030.

The Sacramento Municipal Utility District (SMUD) is a government-owned utility district in Sacramento County, CA which is managed by an elected board of directors.

Scrum Master with wide experience in Web Technologies and SAP in utility space.

Worked with 2 Agile Scrum teams, Zero Carbon Program (ZCP) team and Rates Implementation & Billing Board (RIBB) team. Transitioning our energy supply while meeting customer needs.

Has a solid background and understanding in utility industry business processes, specifically in Billing and Invoicing.

As an Agile Scrum Master, providing services to support the implementation of SMUD’s customer technology platforms by applying SAFe principles/core values and enhancing effective team performance.

Lead both the scrum teams through all the team ceremonies and other activities like PI Planning to ensure delivery of high-quality technical solutions.

Experience identifying impediments, blockers and advocating for the resolution/mitigation of the impediments.

Facilitated the implementation and adherence to Agile methodologies within the team.

Played as a Team Facilitator role and scheduled meetings for our weekly Scrum of Scrums (SoS) meetings.

Communicated with clients/stakeholders to fetch requirements and analyze requirements and take care of the Business Requirement Documentation (BRD) process.

Removed obstacles and blockers that hinder the team's progress.

Expertise knowledge of Atlassian JIRA and JIRA Align work management tools.

Ability to create and manage agile team backlog, sprint plans, roadmaps and productivity reporting within the work management tools.

Experience in leading Agile ceremonies including Scrum teams daily Stand-Up, Sprint Planning, Sprint Review/Demo, Backlog Refinements/Grooming, PI Planning ceremonies, and team Sprint Retrospective sessions.

Ability to coordinate and link test cases and testing results with development of user stories and tasks.

Have strong understanding of development best practices, negotiation, and conflict resolution skills.

T-Mobile, BELLEVUE, WA (Remote) – Accenture

Senior Scrum Master January 2024 – May 2024

T-Mobile is the first and largest nationwide 5G network that reaches more cities and towns in America than anyone else.

Launched multiple Privacy products and capabilities and working in Privacy Center as Privacy program Team Coach for Data Subject Rights (DSR), Privacy Dashboard and other privacy functionalities, enhanced user experience within the DSR products.

Worked with the delivery teams for the development of Customer Insights data products, including customer promotions, value-added services, and Fraud/Cybersecurity data for future machine learning modeling though OMNI authentication.

Worked with multiple Scrum teams within SAFe and Agile frameworks.

Have extensive understanding of Agile methodologies, techniques, frameworks such as SAFe, Scrum, Kanban, and Agile tools such as JIRA and Confluence.

Responsible for management of the team in Team Management Tool (TMT), JIRA, and Time Tracking (Tempo) tools.

Elevated resource concerns to leadership by having team and management Sync meetings regularly.

Responsible for communication on Product status, milestones, and timelines to leadership and stakeholders.

Responsible for reporting on feature self-assessments, coordination with finance and accounting.

Facilitated all Scrum Ceremonies (Daily Scrum, Sprint Planning, Sprint Review/Demo, Sprint Retrospective, Backlog Grooming/Refinement etc.)

Worked with team resources to ensure appropriate assignments of backlog items to sprints.

Performed and managed Resource Planning, Capacity Planning and Release Planning.

Ensured all the team members are updating their assigned subtasks, hours, and status.

Identified team capacity health and report to leadership to get timely support.

Identified impediments and engaged internal and external teams to resolve them.

Participated in Product Sync to collaborate with other product teams and share progress, risks, and off-track items.

Raised the issues, impediments, and blockers to leadership for support in partnership with Technical Product Manager (TMP).

Ensure that the user stories are closed on-time, in support of Technical Product Owner (TPO).

Reviewed Say vs Do, Burn Down, velocity reports to identify improvements.

As a Team Coach scheduled and managed different team distribution lists.

Responsible for requesting/procuring the additional resources, both internal and external to Data Protection and Technology Compliance (DPTC).

Used Jira to plan my sprints, track bugs and used the Jira report to examine my team performance, Jira Align for transparency and to distribute information with senior leadership.

Assisted Technical Product Manager (TPM) in developing and managing the roadmaps in JIRA.

As part of Release documentation, submitted CRs, QLAB (RMI and NRM), RFC, PLAB requests based on schedules set and details provided by Technical Product Owner/Manager.

Supported and tracked deployments in QLAB, RFC, PLAB and Release Production environments with support of Technical Product Owner/Manager.

AT&T, DALLAS, TX (Remote) – Tech Mahindra

Senior Scrum Master March 2023 – December 2023

AT&T Inc. is an American multi-national telecommunication holding company.

Worked with PACE (Program Admin & Control Enterprise) solution project which is built upon the RCP (Rakuten Communication Platform) software product with the addition of multiple integrations and customized automations to facilitate the management of a large volume of projects per user. This allows for efficiency and standardization in project management coupled with flexibility to achieve the AT&T security and administration requirements. Project Management Solution (PACE) is used to track and manage cell site and Out-Side Plant & Engineering (OSPE) projects.

Guided the scrum team into self-organized effective team through servant leadership and mentoring.

Responsibilities include facilitating PI Planning, supporting Iteration Execution, Improving Flow, Building High Performing Teams, and Improving ART Performance in the SAFe environment.

Responsible for planning deliverables, achieve the delivery of a complex application modules that provide exceptional business value to its users.

Leading 2 Agile Scrum teams in using Agile methodology, SAFe framework, and Scrum practices.

Provided necessary coaching needed for implementing SAFe practices and managed each project's scope and timeline.

Lead and facilitated the project teams in the Scrum of Scrums (SoS) meetings.

Facilitated agile ceremonies, like product backlog refinement, pre-planning, sprint planning, daily stand-ups/team sync, sprint refinements, sprint reviews, and sprint retrospectives.

Facilitated internal & external communication and effective collaboration within/across teams.

Facilitated discussion, decision making, resolve conflicts and remove obstacles that occur.

Worked with product owners to maintain backlogs and handle new requests.

Helped teams implement changes effectively and ensure deliverables are up to quality standards at the end of each sprint.

Scheduling Sprint Demo's to ensure product fulfil the customer expectations and guided development teams to higher scrum maturity.

Fully aware of Scrum, Kanban, and Jira Project Management tools.

Documented results of Jira workflows and process audits.

Hands-on experience and deep knowledge of Agile development tools like Jira and Jira Align/AgileCraft.

Have good knowledge about team velocity, capacity, burndown metrices, and tasks.

Have working knowledge of software development processes.

Charter Communications, DENVER, CO (Remote) - Accenture

Senior Scrum Master December 2021 – February 2023

Charter Communications, Inc. is a leading broadband connectivity company and cable operator serving customers more than 32 million customers in 41 states through its Spectrum brand.

Acted as a servant leader for 3 Agile Scrum teams, ensuring the effective use and practice of the Agile framework.

Managed 100% of Scrum process from initiation to management to delivery.

Managed and supported all efforts of 3 development teams to simplify and enhance the customer experience.

Supported multiple stakeholders to ensure the highest quality products to customers.

Doubled the team velocity, throughout, burndown, and cumulative flow of multiple cross-functional teams.

Managed core Agile ceremonies in team environments: Daily Stand-up/Team Sync, Sprint Planning, Sprint Review/Demo, Sprint Retrospective, and Sprint Refinement.

Coordinated and collaborated with 3 other product teams related to project dependencies and relationships.

Ensured that 100% of inter-team risks, impediments, and blockers were identified, communicated, and resolved.

Supported and educated 2 product owners with respect to grooming and maintaining product backlogs.

Managed and reported on 100% of the tasks and activities assigned to the scrum teams.

Experience in working with on-shore, off-shore, and near-shore team members.

Ensured user stories in JIRA were 100% ordered, defined & ready to be worked on by the teams.

Used Jira Align to automate transparency into capacity management and team allocation, prioritize highest value intent, making real trade of decisions and management off strategic platform road map.

Have deep understanding of more than one Agile flavor such as Scrum, XP, Kanban, Lean, DevOps, and SAFe.

Worked in Scaled Agile environment with Scrum of Scrums (SoS).

Used Gantt chart which is a visualization of our project timeline and the dependencies between our various work items.

Worked with Gantt chart to keep track of the project schedule, checking for any deviations from the project plan and identifying delays.

Used Mural board where teams can easily collaborate, solve problems, and generate ideas by using it as a shared online space for design thinking.

Covered biweekly grooming while utilizing Mural board for records keeping for the ceremony.

Removed obstacles and managed risks to enable team efficiency and effectiveness.

Ensured 100% of Scrum activities were tracked, kept up-to-date, and reported.

Truist Bank, ATLANTA, GA (Remote) - IBM

Senior Scrum Master/Technical Project Manager August 2021 – December 2021

Truist is a purpose-driven financial services company, formed by the historic merger of equals of BB&T and SunTrust.

Provided daily communications, scrum notes, sprint reviews reports, project retrospectives, and regular snapshots of project velocity and budget burn rate.

Team designed and trained to follow Kanban or Scrum based on project or user story.

Demonstrating experience with an Agile Lifecycle Management tool and leveraged the Rally tool as the means to track work and status success, issues, risks, and dependencies.

Maintained transparency into the team’s work through Rally tool metrics.

Worked effectively with others to remove delivery team roadblocks and guide the team through continual improvement process.

Technical skills and understanding of industry tools of Rally, JIRA, VersionOne, Kanban and Microsoft Project.

Disseminating project information to stakeholders and taking the notes during meetings.

Developed and maintained project deliverables under the direction of the Program Manager.

Prepared meeting materials, including reports, presentations, and agenda.

Responded to stakeholder inquiries and assist in establishing the Project Scope.

Guided the development team on how to get the most of out of self-organization and strive to develop teams into high performing teams.

Assisted in developing the Statement of Work (SOW), if needed and in the development of the Project Plan using Microsoft Project and gain approvals.

Assisted with Financial Updates/Forecasts and assist in Resource Forecasting/Planning.

Created and managed project/program resource loading and budget, reconciling budget monthly and communicated risks to leadership.

Set and run effective recurring status meetings with the product, portfolio & delivery manager.

Provided a single point of contact for projects and managed the health of the team.

Worked with Product Owner to define project scope and objectives.

Experience working in Scaled Agile environment with Scrum of Scrums (SoS) and Waterfall methodology.

A Scrum Master with Project Management experience and coordinated the effort of peak team size of 20 plus members.

Coordinated tasks and activities directed toward completing the project goals on Time and Budget.

Developed, managed, tracked, and reported Project Plan by using MS Project tool to implement requested features on project progress.

Primary responsibilities include preparing Project Charter, Monitor & Track Progress, develop Status Reports, and resolve issues.

Working with different accounts and playing the mixed role of Project Manager and Scrum Master.

USAA, SAN ANTONIO, TX (Remote) - KForce

Senior Scrum Master March 2021 – August 2021

•The United Services Automobile Association (USAA) is a diversified financial services group of companies including a Texas Department of Insurance regulated reciprocal inter-insurance exchange and subsidiaries offering Property & Casualty Insurance, Banking, Investing, and other Insurances to people and families who serve, or served, in the United States Armed Forces.

•Facilitated seamless collaboration and maximize team performance across multiple technical and/or non-technical teams to ensure rapid delivery of products and timeline achievement of goals.

•Remove impediments to team progress whether internal to the team or organizational in nature.

•Escalate impediments to facilitate rapid resolution and supports efforts to resolve systemic impediments that continually block teams within their organization.

•Experience coaching teams on agile practices and ensure cross team coordination.

•Technical skills used are JIRA, Rally, and Microsoft Suite (Word, Excel, PowerPoint, MS Project)

•Responsible for ensuring teams and programs live Agile values and principles and followed processes and practices that the teams agree they will use within Agile (i.e., Scrum, Kanban, SAFe, etc.) frameworks to self-organize while delivering value to customers.

•Experience in process improvement, project management, software engineering, and business requirements analysis.

•Knowledge of compliance and risk management frameworks, including experience to identify and mitigate risks.

•Followed written risk and compliance policies and procedures for business activities.

•As a servant leader and having the Agile mindset through effective guidance coached, educated through removal of impediments to team progress.

•Responsible for building high-performing teams focused on constantly improving team dynamics and performance.

•Ensured risks associated with business activities are effectively identified, measured, monitored, and controlled.

•Provided hands-on facilitation of major Agile ceremonies across multiple development teams.

•Enabled continuous improvement and facilitates communication across teams to proactively manage dependencies and remove impediments and establish standards for Agile processes and tools.

•Supported efforts to resolve systemic impediments that continually block teams within the organization.

•Supported and educated product owners and product managers, especially with respect to refining and managing the product backlog and decision making.

•Performed risk, issue, and dependency management for the teams and/or program and ensures compliance with company and regulatory policies and procedures.

•Participated in Scrum Master community of practice and mentors other Scrum Masters.

•For technology related efforts: Understand release-when ready, test-driven development, continuous integration, product demonstration and other technical engineering practices and guides team on leveraging them.

•Adhered to Enterprise Project Management Office (EPMO) processes, procedures, controls, standards, tools, and templates.

•Worked on Enterprise Project Management System (EPMS) for resource forecast entry, forecast reports/actuals, Financials and Roadmaps, Timesheet Approvals, and Reconciliation.

Capricorn Systems, ATLANTA, GA (On-site)

Scrum Master March 2012 – March 2021

Capricorn Systems is a software product development company. They built processes with an eye toward helping organizations thrive. The company provides computer programming services, software development, cyber security services, and other related services.

Served as a Scrum Master for multiple cross-functional teams, coaching and facilitating the teams in their transformation/transitioning from Waterfall to Agile.

Oversee the day-to-day progress of projects to guide release initiatives regarding time, scope, budget, and quality directives.

Identified and assigned Agile roles and responsibilities, trained all team members on the Agile process.

Worked with Business (PO) and Business Analyst on creating user stories, populating a comprehensive Product Backlog, and trained them to identify a minimal set of high priority items that can be released.

Served as the company's Scrum Master, facilitated the ceremonies of Agile, sprint planning (as well as Release Planning), Daily Stand-ups, demonstrations, Sprint Reviews, Sprint Retrospectives, and Backlog Refinement and Cleanup.

Delivered hands-on coaching to tech leads, developers, and testers on how to estimate story points, break down stories into tasks and keep track of their hours.

Publicized team's progress and successes to make sure they are highly visible to product owner / stakeholders utilizing burndown charts.

Conducted the Planning Poker, T-Shirt sizing, and prioritization techniques like MoSCoW session during the Sprint Planning’s to point/size out the user stories.

Thorough understanding of software development methodologies such as Agile, Waterfall, RUP Iterative System Development Life Cycle process and Agile/Scrum iterative development and Hybrid Model.

Professional expertise in working with multiple teams on different levels of Scaled Agile Frameworks (SAFe).

Facilitated all scrum ceremonies for Scrum and Kanban teams, where ceremonies include such as Product Backlog meeting, Daily Scrum meeting/Stand-up, Sprint Planning meeting, Sprint Review meeting, Release Planning and Sprint Retrospective meeting.

Enforced Kanban principles as a Scrum Master that resulted in reduction of Cycle time by 20% thus increasing team is throughout in less than 8 weeks.

Extensive knowledge in maintaining Product backlog, Burn down charts and Team Velocity.

Collaborated closely with Product Owner on backlog grooming to keep product backlog relevant & prioritized, ensuring acceptance criteria are agreed upon, stories are ready for sizing.

Effectively track team’s progress, including burn down, velocity and release forecasting.

Eliminated Impediments that stops to achieve the Objectives / Sprint Goal.

Based on Priorities and scope, supported the Product Owner on his efforts.

Used Agile Project Management tools like Atlassian JIRA and Confluence.

Developed all custom project processes, workflows, and schemes within JIRA to accommodate the organization's needs.

Integrated JIRA and Confluence as trusted applications.

Create customized Dashboards in JIRA for teams.

Facilitated Scrum of Scrums (SoS) meetings for onshore/offshore teams in India.

Experience in working with Scrum and Kanban as an Agile Practitioner.

Experience with tools including JIRA Software, Confluence, Kanban, Lean Management, Rally, HP-ALM, GIT and Jenkins to implement the User Stories and User Requirements.

Facilitated Scrum events, ceremonies, and act as an excellent Servant Leader.

M&T Bank, BUFFALO, NY (On-site)

Lead QA Analyst/Scrum Master November 2010 - February 2012

M & T Bank is a reliable bank that is strong and stable. It is a Manufacturers and Traders Bank Corporation which is one of the largest independent banks holding companies in U.S. with best performing regional banks in the nation.

Started off as a Lead QA Analyst then moved into the QA Lead/Scrum Master role after taking Agile and Scrum coaching in the organization, then progressed towards full time Scrum Master

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