Executive Assistant Administrative

ADRIENNE M. BROWN

**** *. ****** ****** *******, IL 60620 Cell: 773-***-**** *****.*********@*****.***

Executive Profile

Over 10 years of Executive/Administrative Assistant skills, offering outstanding presentation, excellent written, communication and team management skills. High-energy, customer-oriented, great at multi-tasking and have a positive attitude.

Skill Highlights

Advanced MS Office Suite Knowledge

Salesforce Database

Concur

Excellent Customer Service Skills

Excel Spreadsheets

PowerPoint Presentations

Microsoft Visio

Calendar Management

Typing 65 wpm

Detailed oriented

Professional Experience

Executive Assistant August 2017 – Present

BlueCross and BlueShield Chicago, IL

Assistant to the Sr. Director of Network Programs and three Medical Directors; by managing their calendars

Schedule business meetings in and out of the office, as well as secure conference rooms for all meetings.

Responsible for catering requests for meetings and trainings

Make travel arrangements, prepare itineraries and make hotel and car reservations

Process monthly departmental invoices and create purchase orders.

Onboarding of new hires/temps in the department (this includes: making requests for hardware, software, seating, facilities requests and access request.

Process expense reports for Medical Directors (which includes: hotels, meals, parking, out of pocket expenses, etc.)

Order office supplies and keep track of all expenses to stay within budget by providing a monthly expense spreadsheet.

Escort external guests in and out of the office for various meetings

Responsible for organizing and managing the Bi-Annual Medical Director Roundtables

Executive Assistant/Employment Data Manager June/2011 to August 2017

NEAR WEST SIDE CDC Chicago, IL

Planned and scheduled business meetings, as well as secured conference rooms for meetings

Managed complex schedules, made travel arrangements, prepared itineraries, and made hotel reservations.

Created weekly and monthly Excel spreadsheets to capture the number of clients that were placed on jobs.

Assisted in standardizing data management procedures such as documentation for departmental procedures, etc.

Inputted, reviewed, and validated employment data in Salesforce to ensure consistency, integrity and accuracy.

Maintained monthly travel expenses in Concur, ordered office supplies and maintained monthly office supply budget.

Onboarding of new employees and ensured that they had all the necessary equipment needed to perform job responsibilities.

Office Manager/Licensed Representative March/2002 to July/2010

AMERICAN FAMILY INSURANCE OAK PARK, IL

Maintained the Agent's calendar and also travel arrangements

Planned and scheduled business meetings in and out of the office

Managed an office of four people by delegating assignments, making sure office was neat and organized, etc.

Received cash payments, processed checks and made nightly deposits for the Agent

Gave auto, home and business insurance quotes daily

Entrusted with complex customer service issues as a result of exceptional ability to promptly resolve concerns and satisfy customers.

Answered phones, maintained filing, ordered office supplies and performed other office duties as assigned.

Education

Associates Degree: Business Administration Chicago, IL

Robert Morris University

Contact this candidate