Tammy Ingram
Charlotte, NC *****
**********@*****.***
Professional Summary
A high-spirited professional, currently seeking a career in which I can utilize my interpersonal and analytical skills to influence at all levels. My ability to network and problem solve has made me a primary resource to coworkers seeking assistance.
Work Experience
Licensing Assistant
AmWINS Group, Inc-Charlotte, NC
October 2024 to April 2025
• Responsible for running reports, processing license renewals, and uploading all licensing data into operating system.
• Communicated regularly with licensees and DOI regarding continued education requirements and maintenance.
• Performed onboarding/offboarding responsibilities daily, which consisted of inputting or removing employee information.
• Accessed licensee information via NIPR and Sircon.
• Reoprted directly to Senior Vice President of Compliance. Claims Service Specialist
Allstate Insurance-Charlotte, NC
February 2021 to October 2024
• Exhibited professionalism and provide a good customer experience; receive and make calls.
• Expressed empathy and effective listening during calls with customers.
• Took first notice of loss claims and provided information to assist customers with understanding the process.
• Processed claims payments.
• Scheduled home/auto inspections.
• Utilized resources available to maintain current knowledge of company policy and process. Live-In Nanny
THE BILODEAU FAMILY-Charlotte, NC
August 2018 to December 2020
The Bilodeau family consisted of 2 working parents and 3 children under the age of 3. I reported to Paris Bilodeau and was responsible for taking care of the 3 children during the work week. In addition, I was responsible for providing a stable learning environment and ensuring the children received proper exercise and nutrition. Live-In Nanny 8/2018 - 12/2020
• Cared for 2 boys and 1 girl; aged 3, 2 and 1
• Prepared and served meals with balanced nutrition, ensuring food safety for all children, while trained on emergency response.
• Organized fun and educational games, read storybooks that increased children's interest in story time, and planned outdoor activities such as walking on the local playground and park.
• Performed light housekeeping duties and ran errands, including grocery shopping that saved parents 10 hours weekly from daily chores.
• Met with parents on a weekly basis to discuss plans for following week, as well as other issues. Sales Associate
PANDORA-Charlotte, NC
October 2015 to March 2020
Pandora designs, manufactures, and markets hand-finished and contemporary jewelry made from high- quality materials at affordable prices. I reported to the Assistant Store Manager and was responsible for assisting customers, keeping the store clean and ensuring the cash register was accurate at the end of each shift.
Assistant Teacher
RAINBOW STATION-Charlotte, NC
August 2015 to August 2018
LeafSpring School provides an early education childcare program, nursery, preschool, pre-K, Private Kindergarten, school-age recreation, summer camps, and backup sick care. I reported to the Site Director and was responsible for teaching and taking care of infants by providing a stable learning environment and ensuring the children received proper exercise and nutrition. Education
High school diploma in Early Childhood Credentials SOUTH PIEDMONT COMMUNITY COLLEGE - Polkton, NC
Skills
• Organizational skills
• Communication skills
• Phone etiquette
• Microsoft Excel
• Basic data entry
• Interpersonal Communication
• Customer service
• English
• Microsoft Office
• Microsoft Word
• Data entry
• Attention to detail
• Administrative experience
Certifications and Licenses
Driver's License