PATIENCE NGWERE
Phone Number: +263-***-***-*** Email Address: *****************@*****.***
LinkedIn: https://www.linkedin.com/in/patience-ngwere-ab9321269
Physical Address: 7950 /7 Sizinda Bulawayo, Zimbabwe.
Personal Profile
An energetic, industrious and highly observant Care Worker with 4+ years of experience of caring for service users with learning and physical disabilities. Posses deep expertise in determining service users’ specific needs, and ensuring their physical and emotional wellbeing. Excels in creating and developing core care plans to meet the individual needs of each service user. Skilled communicator with the ability to work in busy and challenging environments and take great pride in handling service users with a high level of professionalism, diligence, and empathy. These skills are underpinned by the concepts of confidentiality and dignity.
Education and Qualifications
Elderly Care and Caring for the Disabled: Alison 2022
Geriatric Care Aid Training Course: Ekuphumuleni Geriatric Nursing Home 2018
Ordinary Level 2014
Skills and Attributes
Patient Assessment •Care Plan Development
Mobility Assistance •Emotional Support
Medical Needs Assessment •Companionship
Behavior Management •Progress Monitoring
Emergency Response •Meal Preparation
Counseling Special Needs Assessment
Case Management Confidential Record Keeping
Geriatric Care Complex care
Palliative Care Peg feed and Stoma Care
Catheter care Tracheostomy care
Microsoft Packages (Ms Word, Excel, PowerPoint, Publisher, Windows Professional, Spreadsheets, SEO, CRM, Email, and Outlook.
Work Experience
Jan 2023 to Date Care Worker
Private Residence Bulawayo, Zimbabwe.
The main goal was to provide care and support to service users with learning and physical disabilties ensuring that they were as comfortable as possible and promoted independence by allowing them to do as much as they can for themselves and only offering support when they needed it or requested for it.
Key Responsibilities:
Skilled in providing assistance with personal tasks such as bathing, use of lavatory,dressing,tooth brushing,washing,nail,skin and hair care.
Talented in assisting residents and their families by caring for them genuinely and ensuring the best for them.
Competent in accompanying serviceusers for walks, changing beds and adapty in preparing nutritious meals, monitoring their food and fluid intake,listening to life experiences, building connections which make their lives better, making my work more meaningful.
Effectively able to make dignity through determined effort
Proven ability to play a role that makes a difference to residence lives.
Deeply familiar with doing an important role in the everyday activities and needs of the clients I would bond with.
Well versed in working as a part of one team of nursing and care proffessionals, which resulted in understanding what matters to every resident so that I can tailor the way I care for them
Proficient in helping patients to live as independent as possible
Qualified to observe pain level and request pain relieving medication on patient’s behalf
Unmatched ability to care for patient’s wounds, accompanying patients to doctor’s appointments.
Jan 2019-Dec 2022 Care Worker
Ekuphumuleni Geriatric Nursing Home Bulawayo, Zimbabwe.
The primary focus was to assist service users with housekeeping duties, such as cooking, cleaning, bathing, washing clothes, dishes, and mobility to service users. Following directions and instructions laid down in the Care Workers handbook and or the direction of the Service Manager and encouraging service users to remain as independent as possible.
Key Responsibilities:
Looked through assigned service users’ care plans, to determine specifics, and how to manage them.
Engaged assigned clients in conversation to determine their personalities, and specific likes and dislikes.
Assisted service users with getting up in the morning, dressing, undressing, washing, bathing and the toilet.
Helped service users with mobility problems and other physical disabilities including incontinence and helped in use of care aids and personal equipments.
Engaged the service users in social and community activities, such as music classes, playing games (arts and crafts, and bowling), taking walks, visiting national parks, swimming, story telling and having conversations.
Cared for service users who are temporarily sick and needing minor dressings, bed nursing, help with feeding.
Made and changed beds, cleaned rooms and emptied commodes.
Inspected, laundered and mended service user’s clothes.
Set tables and trays, served meals, fed clients who needed help,prepared light meals and washed up,cleaned and cleared the dining room.
Administered medication in a timely manner, by following set schedules, and medicine administration protocols.
Assisted clients in feeling comfortable with their strengths and limitations, by proper implementation of plans
Provided domestic duties including cleaning as required.
Answered emergency bells, door, telephone, and greeted visitors.
Read and wrote reports, and took part in staff and service users’ meetings and training activities as
directed.
Complied with the Home’s guidelines and policies at all times.
Reported any significant changes in the health or circurmstances of a service user.
Encouraged service users to remain as independent as possible.
Followed directions and instructions laid down in the Care Workers handbook and or the direction of the service manager.
Created and maintained records of the service users in an accurate and confidential manner
Other Working Experience:
Tailor, Feb 2015 - Dec 2017
Self Employed
Awards and Achievements.
Reorganized the rooms setting which increased the mobility level of the service users by 30%.
Attained a 100% rating on punctuality.
Explicitly implemented a medical needs assessment system, increasing the patient response by 65%. through the implementation of an “outreach” effort.
Instigated social/emotional support to improve service user’s morale, gaining 100% positive feedback.
Actively helped service users with personal care tasks such as bathing, grooming, toileting, dressing, and eating, increasing their comfort level ratio by 50%.
Interests and Hobbies
Enjoy walks, Travelling, Sightseeing, Interacting with new people, Outdoor and adventurous activities, Music, and Movies.
Spoken Languages
English and Shona.
Certifications and Licences
IELTS(UKVI): Overall Band 6.0
Valid Passport.
Valid Covid-19 Vaccination.
Valid Police Clearance.
Valid TB Test Certificate.
References
Available upon request.