Case Manager Business Analyst

Glen J. Lafitte

Ocala, Florida ***** 615-***-****; ***********@*****.***

Accomplishments

Doubled enrollment as a Case Manager by 100% utilizing federal funds as expenditures.

Enhanced Client turnover by 30% in exiting personnel prior to normal time frames.

Maintained a positive exit percentage of 95% of clients per federal requirements.

Facilitated workshops that improved client skills on various topics of employment.

Provided 200% more variety in client training than other WIA offices in other counties.

Successful in performing (1400 annually) in drug testing throughout the company.

Managed (8) personnel in office which included (2) Nursing Instructors.

Competencies

Supervision Case Management Career Counselor

Facilitator Active Listening Problem Solving

Sales Business Savvy Business Analyst

Mediation Negotiations Workshops

Research Analyst Management Critical Thinking

Training Task Master

Professional Experience

Precision/ATCO/Leadec, General Motors Corp., Spring Hill, TN 2019 – 2022

Quality Control Analyst

Inspected all (C) stock material for vehicle assembly.

Trouble shot irregularities dealing with material.

Handled paperwork emphasizing rework for irregularities.

Measurement Inc., Nashville, TN 2018 – 2019

Project Analyst (Part Time)

Part Time work, M-F, January through June, 35 hours/week.

Evaluated and accessed state mandated testing criteria for aptitude testing of students.

Supervised and conducted field survey testing on systematic upgrades to questions, answers, and their reasonableness to solutions.

Home Depot, Franklin, TN 2017 – 2017

Electrical Sales

Assisted shoppers and local contractors with locating material and advised on electrical matters in resolving their issues/problems.

Stocked material on shelves on preventing stock outs and helping clientele make easier selections on material.

Provided knowledge, expertise, and advice on most questions dealing with electrical matters.

Workforce Essentials, Inc., Franklin, TN 2006 – 2016

Career Manager

Managed in helping 65 plus individuals annually find employment through various means such as critiquing/developing resumes, developing proactive job search techniques, conducting one-on-one interviewing sessions, pay for training certifications, licenses, diplomas, etc.

Endorsed and assisted in selling the company’s products and services.

Pursued continuous improvement on company methods, processes, and operations.

Produced constructive skills assessments on career opportunities with plan of actions and timelines/goals for completion.

Marketed our company image through Chamber of Commerce meetings, visiting local businesses, offering job fairs at various locations, and various social mediums.

Provided Drug, Alcohol, Hair, DNA testing for all client customers.

Facilitated workshops on developing resumes, interviewing, living a balanced life, and goal setting.

Education

Nova Southeastern University, Fort Lauderdale, FL

Masters, Business Administration; Management

Eastern Michigan University, Ypsilanti, MI

Bachelors, Business Administration; Marketing

Seminar Course Certifications

Drug & Alcohol Testing Paternity & Hair Testing

Reading Government Financial Reports Government Contract Negotiation Federal Acquisition Regulations Technical Writing

Time Management & Delegation Contract Risk Management

Material Requirements Planning I & II Blueprint Reading Roger Dawson Negotiations Chester Karrass Negotiations

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