Social Media Customer Service
Resume:
Asia Perry
********@*****.***
Atlanta, GA
SUMMARY
Results-driven Technical Sales Professional with proven success in SaaS and hardware sales, technical pre-sales, and relationship-building with both enterprise and SMB clients. Known for turning complex technical solutions into clear, compelling value for clients, driving revenue growth, and exceeding KPIs. Experienced in leading product demos, managing CRM pipelines, and supporting full sales cycles from prospecting to close. Confident communicator with a strong blend of sales, marketing, and customer service skills.
SKILLS
●B2B Sales Strategy
●Salesforce & CRM Management
●Technical Product Demos
●Social Media & Lead Generation
●Cross-Functional Collaboration
●Customer Success & Retention
●Pre-Sales Consultation
●Pipeline Development
●KPI Tracking & Goal Achievement
EXPERIENCE
Arrow Electronics - Customer Sales Specialist
January 2023 - PRESENT
●Led the adoption of a streamlined electronic booking and quoting system, improving quoting accuracy and deal turnaround time.
●Conducted high-impact Zoom demos of technical solutions for partners, translating complex specs into customer-ready benefits.
●Consulted with partners to recommend tailored combinations of software, hardware, and support based on end-customer needs.
●Maintained detailed partner records and case histories in Salesforce, ensuring seamless communication and pipeline visibility.
●Built trusted relationships with channel partners, contributing to consistent quarter-over-quarter revenue performance.
Southern Insurance Underwriters - Inside Sales Business Development Rep
July 2021 - January 2023
●Generated qualified leads by leveraging LinkedIn, Facebook, and DOI databases for strategic prospecting.
●Owned and managed a full sales pipeline, consistently meeting and exceeding monthly KPIs and revenue goals.
●Scheduled and facilitated product demos and onboarding meetings, ensuring high engagement and low no-show rates.
●Maintained detailed activity tracking through CRM systems to support accurate forecasting and follow-up strategy.
EDUCATION
Columbus State University - Bachelor of Business Administration
Graduated December 2020
Relevant Coursework: Marketing, Management
Contact this candidate