Project Management Instructional Designer

Francis Ranney

Phone: 707-***-**** *********@*****.***

SUMMARY

My professional experience encompasses roles with project management, scheduling, international product & program delivery, training, and driving & delivering sustainable programs from concept to GA-release. My current role for The Department of Homeland Security, U.S. Coast Guard Training Center, requires precise management of large, complex training for an elite group of personnel. The role of Instructional Designer / Performance Analyst is a cross-functional role, driving programs from the Federal Government, to Homeland Security to the Training Center. Each organization delivered their own certification requirements for development material and each with their own master schedule. I built a cohesive plan for roll-out along with validation or signoff criteria from “SMEs” or subject-matter-experts which met all compliance criteria by each of these agencies. I built strong relationships between these divergent teams for creative delivery of programs on, or ahead of schedule, meeting all confirmed FY budgets. Along with my Clearance and international business experience, in various roles from Analyst to Training Mgr. and Director of large training facilities, have contributed to my professional expertise as a valued Sr. Project Manager.

PERTINENT EXPERTISE

U.S. GOVERNMENT SECURITY CLEARANCE

Type: Secret

Issued: 2012 / Expiration: 2022

INTERNATIONAL BUSINESS EXPERIENCE

Countries: Ivory Coast, Marshall Islands (Kwajalein), Australia, India

Roles: Procurement Officer; Instructor

Companies: Pan Am World Services; Johnston Controls

Years: 1987 - 1999

PROFESSIONAL EXPERIENCE

DEPARTMENT OF REHABILITATION, State of California, Santa Rosa CA

2017 – present

Staff Services Analysts – Business Specialist

The Staff Services Analyst – Business Specialist provides a variety of analytical support relating to employment placement activities, employment preparation skills, and marketing to increase employment opportunities for individual with disabilities throughout the business community.

Provide direct employment services to job ready consumers including intake and employment preparation; job development and placement; job retention with follow-up

Write, review, and edit reports and information related to employment services for upper management.

Develop and distribute employer information job leads to all district staff.

Consult with supervisors and counselors to advise on employment services for consumers.

Act as liaison to businesses including business networking, outreach, and meetings with businesses in the community to promote DOR and the hiring of people with disabilities.

Educate the business community on the advantages of hiring from DOR, i.e. tax incentives, on-the-job training, and work support for new hires.

Provide analysis and technical expertise to the development of job clubs but not limited to assisting consumers career assessment services, mock interviews, resume development, interviewing skills development, and job searching skills.

Review and analyze all the material such as labor market data and career development information.

Establish links to local business partners and maintain a database for these employer/businesses contacts.

Attend local meetings and provide presentations to gather information on employment related resources from service group meetings to gain access to business partners for relationship building.

HARKCON contracted with Homeland Security, Petaluma CA

2012 – 2017

Performance Analyst / Instructional Designer (Project Management)

Design and deliver performance analysis services for all training & instruction activities for Homeland Security, U.S. Coast Guard Training Center in Two Rock, CA. Comply to Coast Guard approved methodology and analysis as a Performance Analyst I provided Standard Operating Procedures (SOP) to train USCG personnel as well as development of Tactics, Techniques and Procedures (TTP) for the USCG.

• Lead all program management tasks from compliance requirements from scheduling to audit trails for complex, government and civilian stakeholders.

• Provide all direction for the strategy team as the technical expert in Instructional Systems Design.

• Drive all direction for government compliance, for complex projects.

• Design and implement detailed master schedules, program plans and cross-functional sign-off criteria for Security Cleared personnel.

• Lead post-mortem analysis on all GA or completed programs for

• Analyze PRD, program requirements documentation for all Coast Guard training needs and development of special material and related manuals.

• As PM measure effectiveness of classes with SMEs, Experts & enlisted personnel.

• Review and recommend new and evolving research, methods, and techniques related to training and developing personnel to meet their program requirements.

DC POWER SYSTEMS, Healdsburg, CA 2008 – 2010

Training Manager (Project Management)

Built a cost-effective, nationwide training program for Energy development for new Integrators and Dealers of Solar & Wind energy programs. As a Training Manager determined all program management tasks of scheduling, deliverables, development, validation cycles, fixes & resolution along with appraisals of all training material.

• Managed, balanced, reported and distributed all FY budgets for short-term, long-term and strategic planning.

• Established performance metrics for instructors & performance improvements plans.

• Conducted front end customer needs analysis, identifying training needs.

• Wrote according to Requirement all User driven curriculum.

• C-level program status reports for all dashboard and program management operations status.

• Presented to C/ Exec. Staff the training impact on sales revenue markers.

• Developed Photovoltaic and Wind trainers, ensuring ‘Best Practices’ at all program deliverables.

• Scheduled multi-tiered training for Sales & Services relative to their goals & interdependencies with Integrators, Dealers and even customers.

• Created online training catalog and registration system for all internal and external courses.

SYLVAN LEARNING CENTERS, San Francisco, CA 2006 – 2008

Center Director

As Center Director lead educators, sales personnel, staff administers and peer Executive Directors, driving the mission statement of educational goals for its enrolled pupils. Designed all programs while managing the sales process of all new and potential enrollees.

• Maintained close rapport with educational specialists, administrators and affiliated organizations.

• Ensured all of stakeholders were contributing to a fully integrated product.

• Selected, trained and managed all part time and full time employees.

• Instituted procedures assuring productivity and a customer centered environment.

• Facilitated all training of new-hire employees for compliance with all educational standards.

• Analyzed and compiled customer and sales data provided executive reporting, and sales forecasting process.

• Re-designed financial reports to clearly and simply illustrate current trends, weaknesses, and strengths.

DUNHAM ACADEMY, San Rafael, CA 2005 – 2006

California Credentialed Instructor – Primary Education

Taught self-contained classroom for extremely gifted children, providing all curriculum development and delivery in an open, experimental environment.

• Determined appropriate instructional methods, adapted instruction to meet varying levels/needs.

• Maintained records/progress reports and communicated with appropriate family members/caregivers.

WEST COUNTY COMMUNITY SERVICES, Sebastopol, CA 2002 – 2005

Grant Administrator

Administered U.S. Department of Labor, “Work Force Development” grant providing disabled adults with appropriate skills training, to lead to workforce reintegration.

• Aligned regional training/educational facilities with grant recipient to develop, maintain and nurture workplace contacts for grant graduates, creating relationships ahead of training program completion.

• Assured federal grant compliance and responded to all appropriate federal and local governmental agencies

EDUCATION & CERTIFICATIONS

ADMINISTRATIVE CERTIFICATE, State of California

CREDENTIAL TEACHING CERTIFICATE, State of California, K-8 and Mathematics

AMERICAN GRADUATE SCHOOL OF INTERNATIONAL MANAGEMENT (THUNDERBIRD), Glendale AZ

Master of Business Administration, Finance

OREGON STATE UNIVERSITY, Corvallis OR

Post-Baccalaureate, Elementary Education

OREGON STATE UNIVERSITY, Corvallis OR

Bachelor of Science, Religious Studies

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