Medical Assistant Patient Care
Resume:
Sherrell Vester
Edmond, OK *****
******.*****@*****.***
Authorized to work in the US for any employer
Work Experience
Registered Medical Assistant (RMA)
MERCY-UROLOGY MEDICAL GROUP-Oklahoma City, OK
February 2025 to Present
• Assisted physicians and nurses in providing patient care, including taking vital signs, collecting specimens, and administering medications
• Maintained accurate and up-to-date medical records for patients, ensuring confidentiality and compliance with HIPAA regulations
• Prepared examination rooms by sterilizing equipment and stocking necessary supplies
• Scheduled appointments for patients, coordinating with other healthcare providers as needed
• Performed basic laboratory tests such as blood draws, urinalysis, and EKGs
• Educated patients on proper medication usage, diet restrictions, and self-care techniques
• Managed inventory of medical supplies and equipment to ensure availability when needed
• Collaborated with the healthcare team to develop individualized care plans for patients based on their specific needs
• Provided support during medical procedures by assisting with setup, positioning patients, and handing instruments to physicians or surgeons
• Administered vaccinations according to established protocols and maintained accurate immunization records
• Responded to patient inquiries over the phone or in person regarding test results or general health concerns
• Assisted in the coordination of referrals to specialists or diagnostic imaging centers as directed by physicians
• Ensured a clean and organized work environment by following infection control protocols at all times
• Participated in staff meetings to discuss patient care strategies, quality improvement initiatives, and updates on new medical procedures or treatments
• Trained new medical assistants on office procedures, patient interactions, and clinical tasks
• Collaborated with insurance companies to obtain pre-authorization for certain procedures or medications
• Supported front desk operations by greeting patients, checking them in, and verifying insurance information
• Assisted with minor surgical procedures under the supervision of a physician or nurse practitioner
• Maintained proficiency in electronic health record (EHR) systems to accurately document patient encounters and update medical histories
• Provided emotional support to patients and their families during difficult medical situations
• Collaborated with the healthcare team to ensure smooth patient flow and efficient clinic operations
• Managed incoming and outgoing medical correspondence, including faxes, emails, and mail
• Assisted in the coordination of diagnostic tests or imaging studies by scheduling appointments and preparing necessary paperwork
Registered Medical Assistant (RMA)
Mercy Obgyn-Oklahoma City, OK
October 2023 to Present
Rooming/charting patients appointment / review lab results / administration of injections/ set up room for in-office procedures: colpo/emb as well as chaperone procedures/ vitals / baby’s heart tone/ Registered Medical Assistant
Mercy Pain Management-Edmond, OK
April 2022 to Present
1. Take vitals
2. Draw injections
3. Chart injections
4. Administer injections
5. Suture removal
6. Wound care
7. Chart labs, X-rays
• Assisted providers with medical procedures
• Provided wound care treatment
• Escorted patients to exam rooms
• Recorded patient vital signs
• Lead patient education
• Answered a high volume of phone calls
• Performed phlebotomy
Patient Service Representative
Mercy Pain Management Clinic-Edmond, OK
April 2019 to Present
Greet all patients, collect copays, verify insurance, check in and verify all patients for appointments, run backgrounds checks, verify prescription pick ups (pmp) Patient Access Representative
OSU Medical-Tulsa, OK
August 2012 to March 2019
1. Front desk check out
2. Meeting and greet all patients
3. File faxes
4. Verify insurance
5. Verify appointment information
Education
College Degree in Medical Assisting
Wright Career College - Tulsa, OK
March 2011 to October 2012
High school diploma or GED
Skills
• Medical terminology (10+ years)
• Patient monitoring (10+ years)
• English
• Pain Management (3 years)
• Customer service (10+ years)
• Medication administration (10+ years)
• Patient Care (10+ years)
• Insurance Verification (5 years)
• Medical Scheduling (10+ years)
• EMR Systems (10+ years)
• Windows
• Vital signs (10+ years)
• Medical Office Experience (10+ years)
• Medical Billing
• Cash handling (7 years)
• Epic (10+ years)
• Medical Records
• Google Suite
• Typing (10+ years)
Certifications and Licenses
RMA
February 2023 to Present
CPR Certification
BLS Certification
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