Inventory Control Customer Service
Resume:
Anthony Pezzica III **********@*****.***
Summary Of Qualifications
Accomplished Inventory Control Manager with more than 20 years experience in inventory management and customer service. Self-starter with excellent team leadership and skills in inventory control, shipment data analysis, and report generation skills to ensure optimal operational efficiency via excellent organizational skills. Outstanding experience in shipping/receiving, scheduling, and inventory control. Consistently achieved team performance goals through enthusiasm, tenacity, and initiative, which complements knowledge and expertise in:
Team Building/Staff Training
Warehousing/Inventory Management
Quality Assurance/Safety Control
Customer Service/Employee Relations
Continuous Performance Improvement
Problem Resolution Expertise
Professional Experience
Omni Technologies Aberdeen Proving Ground, MD
Junior Logistician January 2023- Present
Realtime Technical Solutions Aberdeen Proving Ground, MD
Junior Logistician September 2022- January 2023
Assist in the planning, development, and execution of logistics program activities. Maintain a variety of automation resources, perform physical inventories, prepare reports, and maintain inventory records. Prepare material for dispatch using correct material handling methods to ensure receipt without damage or discrepancies. Use Global Combat Support System-Army (GCSS-A) to ensure equipment is under the correct storage location and communicate with Property Book, via forms DD-3161 or DD-2062, if any changes need to be made. Verify and process equipment for turn in at the end of the equipment’s lifecycle. Provide customer assistance in a timely and courteous manner. Hired by contract holder (Omni) when they and Realtime decided to end their working relationship.
New Vista Corporation Baltimore, MD
Logistics Specialist March 2022- August 2022
Communicating with vendors on a regular basis and engaging in inventory control activities. Work closely with the Projects Manager to coordinate and process small to large orders. Obtain quotes from and issuing purchase orders to vendors. Processing and controlling project inventory. Maintaining databases and creating status reports.
Hythe Research Havre de Grace, MD
Inventory Specialist Secondary April 2019- January 2022
Sub-Contractor for Huntington Ingalls Industries MDIS Technical Solutions Division: support to Non-Intrusive Inspection Systems (NIIS) contract, focusing on equipment in UAE and Afghanistan:
Coordinate with support teams in country to ensure identified replacement parts meet OEM requirement. Communicate with OCONUS support teams on statuses of Work Orders and Procurement actions. Coordinate with vendors/manufacturers to identify replacement parts/equipment for obsolete equipment. Conduct market research and obtain quotes as part of the procurement actions to submit to buyer. Initiate and prioritize procurement actions for equipment and parts identified in Work Orders based on mission capability of equipment. Conduct procurement actions to establish on-hand spare availability and to replenish inventory of spare parts.
Provide input to established processes in support of Project Management. Support management in establishing spare inventory levels. Communicate with Obsolescence Engineer for required parts/systems/subsystems. COLTS read-only access to track completion of work orders.
Secret Clearance granted January 17, 2020.
Sunrun, Inc. Baltimore, MD
Warehouse Specialist July 2018- February 2019
Operate within, and promote, a safety culture in all warehouse functions. Maintained an organized
setup of all warehouse inventory. Perform transactions in Oracle ERP for all material movement
throughout the warehouse. Drive inventory accuracy and integrity through cycle counts and physical
inventories. On a daily basis pick, package, and deliver all materials to the Installation Team. Operate
company forklift to put materials away, and to also load box trucks for Installation Teams. Saved
company approximately $85000.00 in inventory discrepancies from 2018 physical inventory.
Maryland Pump & Tank Baltimore, MD
Inventory Specialist November 2017- July 2018
Purchase all parts for service calls and warehouse inventory, generating all purchase orders. Replenish service vehicles on a daily basis, ensuring that min/max levels are appropriate. Generate sales for
walk-in and phone customer sales. Generate inventory reports using Davisware Global Edge software. Review invoice problems, verify cost and quantity received. Manage facility for cleanliness. Process core and warranty returns to vendors.
Ritchie Brothers Auctioneers North East, MD
Equipment Inventory Clerk February 2017- October 2017
The first point of contact for all equipment coming in for auction. Verify known information about equipment is correct, or provide all information for equipment inspection. Dispatch equipment for repair or further inspection. Run JPRO diagnostic report on all eligible vehicles. Schedule all loading or unloading of parts or equipment.
Harford County Public Schools Harford County, MD
Substitute Teacher October 2016- June 2017
Provide coverage, on a short term basis, for two Career Development classes at Edgewood High School.
Provide coverage in other classes as needed.
Cellular Sales of MD Abingdon, MD
Inventory Control Manager December 2010 – January 2016
Responsible for all phone and accessory purchasing and receiving. Provided organizational leadership while communicating frequently with staff and salespeople about all inventory-related issues.
Maintain 100% fulfillment to stores – processing all inventory refills weekly, using UPS Worldship and FedEx online shipping. Ensure the twice daily store inventories are completed timely and accurately.
Observe receiving processes of all inventory into facility for proper coding. Prepare all shipment, transfer and return orders in software to track status. Set inventory levels for all products for each store location.
Worked with management to determine inventory needs for locations as total stores grew from 1 to 19.
Cricket Communications Baltimore, MD
Inventory Specialist January 2010 – November 2010
Was responsible for ordering products for 3 retail locations. Accepted delivered products into inventory.
Performed detailed weekly inventory counts to track accuracy, and performed monthly inventory audits.
Tracked replacement parts for warranty issues; shipped out warranty and out of warranty products for repairs.
Retail Sales Representative June 2009 – January 2010
Provided outstanding customer service, built customer satisfaction and loyalty in the selling of wireless phones, service plans, and accessories to meet sales goals. Resolved customer issues and processed payments.
GE Trailer Fleet Services Aberdeen, MD
Service Manager June 2006 – April 2008
Established/maintained 75-100 customer accounts including large corporations and government agencies.
Supervised mechanics, assigned repair orders, monitored progress, and communicated status to clients.
Performed weekly inventory counts of rental trailers, customer trailers, and monthly counts of replacement parts.
Assistant Operations Manager July 2000– June 2006
Was responsible for handling a high volume of sales calls, customer queries, and billing questions; resolving Accounts Payable vendor issues; processing A/P for branch utilities; and finalizing sale agreements.
Education
Xavier University – Bachelor of Arts Degree - 1993 Calvert Hall College - 1989
Contact this candidate