Project Management Manager
Resume:
Erik Lannon
Alameda, CA 510-***-**** **********@*******.*** https://www.linkedin.com/in/erik-lannon-64200539 PROFESSIONAL PROFILE
Records and Information Management/Information Governance professional with extensive experience in all aspects of electronic and hard copy records, including high-volume data project management. Excels in leveraging technology to enhance and analyze data integrity including Agiloft, Box, Veeva/Bio-Veeva, iManage/FileSite, Milan/Prosperoware, SharePoint, NetDocuments, LiveLink, OmniRIM, Elite Enterprise, MS Office, LegalKey, FileSafe, DRMS/eDRMS, Smartsheet, ServiceNow, Workday and Teams. Core competencies include:
Retention & Disposition
Risk Management
Project Management
Ethics & Compliance
Database Management
Budget Management
Vendor Relations
Strategic Planning
Program
Development
Data Migration
Policy Documentation
Verbal and Written
Communication
Data Analysis & Reporting
CAREER SUMMARY
FedEx 2024 to 2025
Information Governance Consultant (Contract)
Front-line responsibility for all aspects of cross-departmental Information Governance with emphasis on retention lifecycle, internal client service, education and compliance.
Maintain and promote Information Governance policies, procedures, and activities across multiple departments.
Manage and resolve open ServiceNow tickets and provide IG guidance as needed.
Provide direction to stakeholders on proper retention of all data and records, both hard copy and electronic.
Develop and deliver effective training on various IG program requirements, processes and topics.
Conduct regular audits of IG/RIM activities and report results to the Compliance Analysts and senior management.
Prompt response to requests and inquiries from internal population pertaining to various IG matters.
Coordinate legal holds and appropriate retention adjustments.
Business relationship development focused on transparency, communication, ethics and integrity.
Act as the IG Subject Matter Expert for all departments Exelixis 2023 to 2024
Associate Information Governance Director, Legal Affairs Responsible for all aspects of Information Governance with emphasis on legal ethics and compliance, policy administration.
Maintain and promote Information Governance policies, procedures, and governance activities, including active participation in the IG Committee.
Regulatory compliance and inspection preparedness according to current and evolving laws and regulations.
Business relationship development focused on transparency, communication, ethics and integrity.
Provide direction to stakeholders on proper retention of all scientific and medical data and records, both hard copy and electronic.
Develop and deliver effective training on various IG program requirements, processes and topics.
Conduct regular audits of RIM activities and report results to the IG Committee and senior management.
Prompt response to requests for eDiscovery pertaining to multiple legal matters.
Coordinate legal holds and appropriate retention adjustments.
Act as the IG Subject Matter Expert for all departments Hanson Bridgett LLP 2017 to 2023
Records Manager
Design, development and implementation of RIM program and policies for entire firm, including management of staff performance and development.
Big data analytics and integrity.
Risk management, legal holds and ethical wall coordination.
Retention lifecycle and disposition management, including drafting and publication of firm’s Record Retention Schedule.
Close collaboration with COO, CFO and Administrative Managers team for cross-functional success.
Vendor relations and offsite inventory maintenance.
Budget planning and analysis including forecast, cost containment and reduction.
Drafting, development and oversight of policies including the firm's records retention schedule.
Incoming and outgoing transfer of client records.
New-hire orientation of incoming Partners, Attorneys and Staff.
Staff performance management, including cross-functional training, development and succession planning.
Onboarding of incoming Partners including lateral file transfers.
Recruit, interview, hire and train staff including temporary employees for internal projects and events. KPMG 2012 to 2017
National Records Manager, Information Management Office Responsible for oversight of RIM processes and Records staff in ~30 offices nationwide, including AK, HI and PR.
Project management, including legacy office decommission/legacy data conversion.
Risk management, legal hold coordination, policy compliance.
Staff performance management, including cross-functional learning, development and succession planning.
Resource forecasting and utilization.
High-density space management.
Deloitte 2006 to 2012
Regional Records Supervisor/Operations Manager, Deloitte Services LLP Supervised RIM processes and Records staff for all Western Region offices.
Process improvement and change management using Lean Six Sigma methodologies.
Risk management, legal hold coordination, policy compliance.
Staff performance management, including cross-functional learning, development and succession planning.
Project management, including annual inventories and file destruction.
High-density space management.
United States District Court, Northern District of CA 2003 to 2006 Deputy Clerk/Records and Information Management Specialist Responsible for managing all aspects of civil and criminal court records.
Manage court records from inception through case lifecycle and termination of all civil and criminal cases.
Inventory and maintenance of all onsite records inventory.
Scheduling and coordination of Citizenship and Immigration ceremonies, including presiding judges and color guard
Certification of all Immigration and Naturalization documentation.
Respond to all requests from public for court records; client service interaction with public.
Indexing and storage of all criminal and civil trial exhibits.
Close interaction with Federal Records Center staff for production of records and inventory control. Squire Sanders & Dempsey LLP (formerly Graham & James LLP) 1995 to 2003 Senior Records Management Coordinator
Management of all firm client records for complete lifecycle from inception to disposition.
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