Customer Service Relations
Resume:
*********@*****.***
Stone Mountain, GA 30088
SKILLS
• Multitasking Proficiency
• Teamwork
• Adaptability
• Quick Learner
• Critical Thinking
• Organization Skills
• Time Management
• Interpersonal Skills
• Attention to Detail
• Computer Skills
• Microsoft Office
• Verbal and Written
Communication
• Administrative Skills
• Customer Relations
• Active Listener
• Ability to research, investigate,
and compile information
EDUCATION AND TRAINING
January 2024
Business Administration
Gordon State College
Barnesville, GA
REFERENCE
Available Upon Request
SUMMARY
I am full-time college student looking to broaden my skillsets in the area of customer service and sales. An experienced and dedicated professional passionate about delivering top-notch customer service and effectively manages daily responsibilities. Proven track record for utilizing critical-thinking, communication skills to enhance team productivity, customer satisfaction, and ability to build strong relationships with clients. Excelled in fast-paced environments, demonstrating adaptability, a keen attention to detail through superior administrative support, and problem-solving skills. Strives to ensure that project completions consistently exceed expectations.
EXPERIENCE
ABC CONSULTANTS GROUP AT&T SALES CONSULTANT(CONTRACT) Atlanta, GA
09/2024 - Present
• Increased sales revenue by streamlining sales processes and implementing strategic initiatives.
• Created sales reports for management staff, using data from reports to create sales forecasts.
• Increased sales revenue by streamlining sales operations processes and implementing effective strategies.
• Boosted sales performance by utilizing effective training modules and provided different sales techniques to help reach the company project goals.
• Improved sales performance through the ongoing development from AT&T e- learning platform.
• Used effective sales strategies that tailored to the client needs.
• Met weekly sales goals.
• Utilized AT&T software platform and Microsoft Office Software to complete daily assignments.
• Communicated effectively with customers and mangers via email, phone, and face to face communication.
DEAL BADGER ADMINISTRATIVE ASSISTANT /AUCTIONEER (CONTRACT) Stone Mountain, GA
05/2024 – 08/2024
• Provided support to customers throughout the entire bidding process from start to finish.
• Made sure all regulations were followed when loading and unloading cargo from vehicles were required.
• Verified system information was accurate before proceeding with client order.
• Responded to all customer inquiries through email and face to face communication.
• Built and maintained relationships with all buyers, sellers, and manager to develop high-valued solutions that meet client needs.
• Met daily goals in accordance with company’s business objective.
• Utilized Microsoft Office Software to complete daily assignments.
• Communicated effectively with manager in email communication. CARE.COM SPECIAL NEEDS NANNY (PRN)
Brookhaven, GA
09/2022 – 09/2023
• Specialize in Creating Personalized Learning Strategies and Maintaining a Positive Learning Environment.
• Certified in CPR, First Aid, and AED Training.
• Provide care for special need child and communicated the child needs to parents effectively.
• Improve the child motor skills through creative and fun activities.
• Ensure daily routines were followed and improving structure.
• Instituted a schedule weekly for the child to improve engagement.
• Adapted teaching strategies to meet the child need and improve the child learning outcome.
QDOBA TEAM LEADER
Fall River, MA
02/2021 - 08/2022
• Motivated team to achieve optimal results through effective communication and interpersonal skills
• Communicated effectively with customers, supervisors, and team members.
• Interacted with customers while taking orders, answering questions, and providing order suggestions with a positive upbeat attitude.
• Prepared products following restaurant, health, safety standards, and procedures.
• Crossed Trained other team members.
• Kept area neat, clean, and organized at all times.
• Assisted with managing other team members and oversee that all daily responsibilities were complete.
Contact this candidate