Customer Service Data Capture
Resume:
K. WILLIAMS
PHOENIX, AZ
PHOENIX, AZ
************@********.***
Summary of Qualifications
Strong leadership, customer service, and communication skills.
Well-rounded, dedicated, and hard-working professional.
Proven ability to work effectively under pressure.
Determined to succeed in all assigned responsibilities. Work Experience
Washing/Cleaning
Wonolo October 2021 – Present
Clean assigned areas throughout the facility (inside and outside).
Perform mopping, sweeping, dusting, polishing, and other cleaning-related tasks.
Organize and clean dishes, trays, and equipment efficiently.
Unload and separate items from catering carts.
Clean and load dishes, glassware, silverware, trays, and equipment.
Ensure compliance with FDA, HAACP, and other sanitation regulations. Statistical Clerk/Data Transcriber
U.S. Department of Commerce - Census Bureau November 2019 – December 2020
Complete and maintain records associated with data capture and verification.
Perform specialized data capture activities using developing technologies (key from image, correct from image, etc.).
Select and key codes according to established classification guidelines based on respondents' data.
Teacher's Aide
Skyline Schools August 2018 – June 2019
Utilize Portal (iPads/Classroom Dojo) for rosters and parent communication.
Assist teachers with small group lessons and activities.
Support students with technology usage and logging into iPads.
Enforce school and class rules to promote proper behavior. Prep Cook/Grill Cook
Liberty Staffing / Hospitality Staffing / People Ready April 2015 – August 2019
Prepare foods requiring short preparation times (flat top grill, fryers, etc.).
Set up workstations and prepare cooking ingredients.
Grill hotdogs, hamburgers, French fries, and tater tots at various bistros.
Assist with preparing and properly storing hot and cold foods.
Serve and replenish food at counters and steam tables.
Assemble prepared food boxes including sandwiches, fruits, cookies, and chips.
Clean and sanitize equipment and workstations.
Teacher's Aide
Delta T Group January 2017 – June 2017
Use Portal (iPads) for rosters, student portfolios, and parent communication.
Prepare and set up classroom activities.
Maintain clean, neat, and orderly classroom storage areas and bathrooms.
Enforce school and class rules to teach proper behavior. Administrative Assistant
Robert Half September 2015 – February 2016
Add and edit account information in the learning management system.
Reset passwords and email login credentials to recipients.
Monitor the group inbox and respond to inquiries.
Worked weekends and overtime to meet response deadlines. Data Entry Specialist
Accounting and Finance Professionals, Inc. April 2013 – July 2013
Receive and log specimens from providers and medical assistants.
Enter specimen data into TD-Web and eClinicalWorks.
Label and transport specimens to laboratories and clinical departments.
Review data for discrepancies to maintain quality standards. Education
Gateway Community College
Associates of Art
Awards & Certifications
Level One Fingerprint Clearance Card
Food Handler's Card
CPR/First Aid Certificate
Technical Skills
Microsoft Office Sui
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