Customer Service Sales Representative
Resume:
RODANE WILLIAMS
SALES REPRESENTATIVE
ABOUT ME
Dedicated and motivated individual with over 8 years of experience in hospitality, sales and customer service, eager to bring energy and strong service skills to a team-oriented environment. I am committed to enhancing customer experience by delivering exceptional, attentive service and continuously improving my abilities to better meet customer needs.
WORK EXPERIENCE
Sales Consultant at ACT
January 2025 to Present
Outbound Calls
Create Leads
Send Emails
Server at Lounge Zero
July 2021 to December 2024
●Take and Serve orders
●Clean side station
●Processing transactions
Sales Expert at Centerfield
April 2019 to May 2021
●Assisting Customers find the best service based on their needs.
●Ensuring goals exceed our company’s expectations and ensure that each customer is satisfied and has exceptional service.
Reservation and Customer care at Conduent (DELTA Airline)
December 2017 to January 2019
●Create flight reservations for customers.
●Resolve customer issues.
●Make changes to the flight ticket.
●Upselling and Suggestive Selling on seats etc.
Restaurant Server at Sunscape Beach Resort & Waterpark
Nov 2011- April 2012
●Assisting customers in having their desired order,
●Ensuring side stations are always ready for work.
●Polishing Silverware and Glassware
CONTACTS
PHONE: 1 (876) -869-1988
EMAIL:***************@*****.***
LOCATION: MONTEGO BAY, JAMAICA
EDUCATION
Anchovy High School (Caribbean Examination Council)
Sept 2005- June 2010
Mathematics, English Language, Mechanical Engineering, and Information Technology
Granville Vocational Training Centre/ Heart Trust NTA
Sept 2011- July 2012
Food & Beverage (Hosting Level II)
Diageo Learning for Life –Project Bartender, Job Readiness Training Certificate, and Internship Programme
July 2012- August 2012
Business Administration (Secretarial Skills Level II)
SKILLS
Multitasking
Teamwork
Customer Service
Basic Math skills
Problem-solving
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