Quality Engineer Software
Resume:
Chris Flores
*** ******* **. *** ****, CA *****
*************@*****.***
LinkedIn Profile
SUMMARY
Highly motivated and proactive professional Software Quality Engineer, with a strong background in AR/VR development, release management, and testing processes. Thrives in fast-paced, high-tech environments, adapting quickly to new challenges and emerging technologies. Experienced in refining quality workflows, establishing structured testing strategies, and ensuring smooth releases through careful planning and risk assessment. Naturally takes initiative in setting up documentation, improving issue tracking, and fostering collaboration between teams to maintain high product standards. Able to anticipate roadblocks, adapt to shifting priorities, and drive teams toward delivering stable, high-quality releases. Passionate about optimizing testing efforts, supporting development teams, and ensuring seamless user experiences.
TECHNICAL SKILLS
● Quality & Testing – Deep expertise in software quality assurance, with a focus on AR/VR applications. Skilled in manual testing with some automation experience, agile workflows, and exploratory testing to uncover edge cases.
● Project & Issue Management – Proficient in Jira, Wrike, TestRail, Confluence, Bugzilla, Devtrack, Buganizer, and other industry-standard tracking tools to streamline workflows and improve cross-team collaboration.
● 3D & Asset Tools – Experienced in 3ds Max, Maya, ZBrush, Blender, Photoshop, Marmoset, and Substance Painter for asset validation, rendering comparisons, and troubleshooting 3D pipeline issues.
● Development & Automation – Comfortable working with Unity and Unreal Engine; familiar with scripting in Java, Python, C, Espresso, HTML, and PowerShell for workflow improvements and testing efficiencies.
● OS & Platforms – Hands-on experience with Magic Leap, Daydream, Mirage Solo, Bixby, Lumin, iOS, Android, Windows, Mac OS, and Linux, ensuring broad testing coverage across multiple environments. As well as Oculus Quest devices.
● Debugging & Command Line Tools – Skilled in ADB, MLDB, Xcode, Terminal, and PowerShell for troubleshooting, device management, and streamlining testing processes.
● Smart Tech & Connectivity – Knowledgeable in smart devices, Zigbee, SmartThings, routers, and mesh networks, ensuring comprehensive testing of connected ecosystems. WORK EXPERIENCE
Adobe, San Jose SR Software Quality Engineer 10/2021- Present
● Established a structured two-week release cycle, replacing a high-pressure weekly cadence to improve stability and reduce last-minute crunch.
● Maintained a high-quality release process for Meta and beta users, adapting to shifting roadmaps and feature updates.
● Curated and maintained detailed roadmaps, proactively identifying risks and aligning team efforts to meet project goals.
● Led vendor quality engineering (VQE) efforts, balancing workloads and enhancing reporting standards to streamline external testing contributions.
● Implemented new workflows to improve cross-team communication, ensuring issues were reported and tracked efficiently.
● Worked closely with developers and designers to refine feature tracking and documentation, ensuring smoother collaboration and clearer milestones.
● Supported AR/VR app development by leveraging 3D expertise to identify rendering issues, create test assets, and validate asset pipeline integrity.
● Played a key role in launching an augmented reality app and contributed to the upcoming release of a virtual reality application.
● Developed and maintained documentation standards, ensuring clear processes for testing, automation, and feature validation.
Ericsson, Remote SR QA Test Engineer 08/2020 - 05/2021
● Designed and implemented testing standards from the ground up for a brand-new project with no pre-existing QA structure, establishing best practices, test case generation standards, and formatting.
● Led E2E testing, regression checks, API, and SDK integration verification for Ericsson’s all-in-one hardware prototype.
● Developed processes to improve feature verification by maintaining close communication with product owners, ensuring clear expectations and comprehensive test coverage.
● Created and standardized documentation templates for JIRA, improving clarity and consistency in bug tracking and reporting.
● Initiated a live-updating PRD and UI documentation process, allowing the broader team to stay informed about evolving features.
● Automated error-prone debug tasks with PowerShell scripts, streamlining registry modifications and server channel changes to reduce manual errors and increase efficiency.
● Tested a wide range of hardware and peripherals, including Zigbee smart home devices, routers, network mesh systems, air mouse controllers, Bluetooth devices, and PlayStation/Xbox controllers.
● Conducted performance and graphical testing for local and streaming games, evaluating stability across different hardware chipsets.
● Developed PowerShell scripts to automate manual registry edits for debugging, reducing human error and improving workflow efficiency.
Magic Leap, Sunnyvale SR QA Test Engineer 04/2019 - 04/2020
● Led testing for the entire Out-of-Box Experience (OOBE) system, defining test requirements, overseeing development integration, and coordinating across departments to ensure seamless functionality.
● Streamlined communication between Cloud, Identity, and OOBE teams, aligning different pipelines, processes, and deadlines by organizing key stakeholder meetings, maintaining shared calendars, and sending weekly progress reports.
● Built a successful collaboration with the Automation team, identifying key areas for automated testing and ensuring efforts were strategically focused—allowing for stronger exploratory and ad hoc testing within QA.
● Developed shell scripts to eliminate tedious manual processes, improving efficiency for daily smoke tests, localization testing, and error identification.
● Established and maintained a QA wiki and test suite documentation, creating a go-to resource for the entire OOBE system and a status update page for stakeholders to track feature progress at a glance.
● Oversaw OTA distribution and activation of daily test builds, ensuring the QA team had continuous access to the latest test environments. Google Daydream, Mountainview SR QA Test Engineer 12/2017 - 01/2019
● Led E2E testing and regression for Google Daydream Virtual/Augmented Reality on smartphones and Mirage Solo.
● Certified Daydream Ready devices, ensuring Pixel, OEM, and all-in-one headsets met Google's VR performance standards.
● Executed 3DoF and 6DoF controller certification, verifying compatibility and performance across multiple device types.
● Performed SDK verification for Daydream on Unity and Unreal, ensuring seamless integration and functionality.
● Conducted in-depth thermal hardware testing on Pixel 3 devices, identifying potential overheating and performance bottlenecks.
● Unified test plans across all-in-one and smartphone teams, creating a standardized format that improved consistency in bug tracking and reporting.
● Took initiative in automation efforts after the automation team was disbanded, self-learning Java and Espresso to implement automated tests for 2D menu functionality.
● Increased daily smoke test stability by automating key test cases, reducing manual workload, and improving efficiency.
● Shared automation learnings with the team through weekly meetings, helping others upskill and contribute to automation efforts.
Samsung Electronics America, Mountainview QA Data Collection Engineer 06/2017 12/2017
● Performed E2E testing and regression for Bixby Voice Assistant, focusing on data localization and text-to-speech analytics.
● Generated and evaluated utterances for Bixby data, ensuring accurate validation for the machine learning process.
● Collaborated with overseas partners to triage live user utterances, improving response accuracy and system refinement.
● Identified a major inefficiency in daily report submissions, where manual verification of hundreds of Excel lines slowed down workflow.
● Developed a custom tool to automate report accuracy checks, significantly reducing submission time and saving the team and lead several hours of manual work daily. Storm 8, Redwood City QA Lead, Embedded QA, QA Tester 07/2011-02/2017
● Led small and large QA teams across a variety of mobile game genres, including Casino, Idle Economy, and Puzzle.
● Conducted functionality and regression testing across all features, ensuring stability after fixes were implemented.
● Performed system testing on server-supported features such as leaderboards, multiplayer, and King of the Hill.
● Developed and maintained essential QA test plans and best practice documentation, creating a structured approach to testing.
● Generated weekly progress reports for key stakeholders, providing insights into sprint health and stability.
● Managed build distribution for iOS and Android devices, ensuring timely deployment and testing.
● Collaborated closely with Engineering to identify and implement testing tools and scripts, improving workflow efficiency.
Namco Bandai Games, San Jose QA Lead, CQC Lead, QA Tester 03/2006 - 05/2011
● Led QA teams in testing console and mobile games, spanning genres from fighting games to Pac-Man sequels and multiplayer racing titles.
● Conducted functionality and regression testing to ensure stability and quality across all features.
● Worked closely with Producers to manage and distribute test builds, keeping the team aligned with the latest development updates.
● Verified submission and carrier standard compliance, ensuring all required checks passed before submission.
● Maintained a shared knowledge base for submission requirements, streamlining the process for future releases.
EDUCATION
Cogswell Polytechnical College (2003–2005)
Bachelor of Science in Computer Video Imaging & 3D Modeling Columbia College (2000–2002)
Associate of Arts & Associate of Science in Hospitality Management
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