Operations Manager, Vice President

Charles B. Taylor

** ***** ***** **********, ** *8520

**************@*****.*** 732-***-****

Education

University of Pennsylvania, Philadelphia, PA

Bachelor of Arts – English Literature

Professional Experience

Century 21 Action Plus Realty 2018 - 2024

Operations Manager Freehold, NJ

• Back Office management of the largest Century 21 brokerage in NJ, with 8 office and over 300 agents. Oversight of AP/AR, compensation planning, P&L and GL. 1099 filing and distribution.

• Contract negotiation, review and compliance management with all primary contracts including office leases, vendor contracts, employee contracts. Managed brokerage franchise compliance.

• Introduced new back-office system in upgrade from legacy software to new full solution SaaS solution which managed company financials while also reporting directly to corporate for royalty and awards tracking.

• Responsible for IT & telecommunications infrastructure and services. Matrix Development Group 1996 - 2015

Vice President Monroe, NJ

• Residential - Managed and directed all residential land development for one of the largest private real estate development companies in the northeastern United States. Included land acquisition negotiation and contracting, procurement of entitlement approvals and legal documentation.

• Communication and Technology - Was responsible for developing and implementing business improvement strategies to create value, increase revenue and reduce costs company wide.

• Golf & Hospitality - Managed over $50 million in assets owned by private investors. Oversaw operations and asset management of a hospitality property portfolio that included both small and large, and public and private country clubs, a mid-sized hotel, and several catering facilities located across five several states. Contract negotiation and management.

Forsgate Country Club 1994 - 1996

Manager of Information Systems Monroe, NJ

• Developed member and guest activity tracking program that substantially increased membership retention

• Analyzed member spending data, formed and executed strategy to alter the mix of members, successfully increasing membership and member activity revenue by over 10%.

• Wrote all communication both outward to members and upward to owners/investors. Bloomberg Financial Markets, L.P. 1990 - 1994

Director of European Data Collections London, U.K.

• Originated data collection center for rapidly growing international financial information services company.

• Interacted with users from the top financial institutions throughout Europe to determine focus of information growth on the Bloomberg System.

• Developed and implemented data-growth strategies to meet customer demand.

• Hired, trained, and managed team of 12 data gatherers. Certifications and Skills

Computer: Microsoft Office, Google Suite, AccountTech, CompTia Security+ certification anticipated May 2025 Skills:

• Exceptional verbal and written communication

• Quick learner and always seeking to improve listening skills

• Able to manage a broad portfolios of responsibility

Contact this candidate