Toni Anderson
Remote Customer Care Representative
Huntsville, AL, USA
****************@*****.***
SUMMARY
Dedicated customer service professional with extensive experience in sales and service roles over the past decade. Proven ability to build relationships, resolve customer inquiries efficiently, and enhance customer satisfaction through proactive communication and problem-solving skills. Ready to leverage expertise to deliver exceptional remote customer care.
WORK EXPERIENCE
Customer Service Manager
NexRep Remote, USA
April 2025 - Present
Sales Associate
LegalShield Remote, USA
February 2025 – Present
Packaging and Shipping
Cargo Net Express Remote, USA
March 2025 – Present
Uber/Lyft Driver
Lyft & Uber - Alabama Huntsville, USA
May 2021 – Present
Safely transport passengers to and from destinations, ensuring an elevated level of safety and comfort.
Uber Eats Delivery Driver
UberEATS - Alabama Huntsville, USA
May 2021 – Present
Accurately deliver food and other items to customers, ensuring timely service and satisfaction.
Remote Phone Sales Associate
NexusOP Remote, USA
April 2012 – October 2012
Built and maintained a strong customer base through effective relationship cultivation.
Utilized persuasive communication skills to promote products and services effectively over the phone.
Provided accurate information and technical support to address customer inquiries.
Warehouse/Manufacturing Associate
Always Be Healthy Granbury, USA
February 2009 – September 2011
Packed and labeled products in accordance with company standards.
Operated packaging machinery with precision and attention to detail.
Maintained daily production records for performance evaluations.
Cashier/Sales Associate
Tommy’s Granbury, USA
May 2009 – January 2010
Provided excellent customer service by assisting customers in a friendly manner.
Managed cash transactions with precision and efficiency.
Recommended add-ons and exclusive offers to increase revenue.
Cashier/Customer Service/Sales Associate
EZ Mart Granbury, USA
December 2007 – May 2009
Delivered outstanding customer service through professional and friendly interactions.
Maintained clean and organized checkout areas.
Ensured complete accuracy in cash drawer reconciliation.
Certified Nurse’s Aide
The Care Center Granbury, USA
November 2004 – April 2006
Provided direct patient care, including bathing, dressing, feeding, and mobility assistance.
Monitored vital signs and reported health changes.
Maintained accurate documentation of patient care activities.
Certified Nurse’s Aide
Certified Care Givers Granbury, USA
June 2003 – October 2004
Assisted patients with daily living activities.
Developed individualized care plans in collaboration with healthcare teams.
Ensured patient safety by following strict infection control protocols.
Cashier/Sales Associate
Racetrack Fort Worth, USA
April 1999 – January 2000
Processed customer transactions accurately and efficiently.
Managed high-volume checkout lanes during peak hours.
Provided exceptional customer service by greeting and assisting customers.
EDUCATION
Ashford University
Some College, Paralegal Studies Remote, USA September 2003 – December 2003
Colorado Technical University
Some College, Business Administration Remote, USA January 2004 – Present
South University
Some College, Business Administration Remote, USA August 2011 – February 2012
Remington College - Dallas Campus
Some College, Nursing Fort Worth, USA January 2007 – August 2007
SKILLS
Upselling
POS Systems
Sales
Patient Care
Patient Monitoring
Patient Observation
Cash Handling
Retail Sales
Telemarketing
Patient Assessment
Patient Interaction
Please Reference: GED/Transcripts-https://d.docs.live.net/9b2539c881e05e83/Desktop/Resumes%20GEDTRANS/GED.pdf https://d.docs.live.net/9b2539c881e05e83/Desktop/Resumes%20GEDTRANS/TEZY9M9M.pdf
https://d.docs.live.net/9b2539c881e05e83/Desktop/Resumes%20GEDTRANS/Anderson%5eJ%20Toni%20Christian%20Development%20School%20Transcript.pdf
C:\Users\Aaron's\OneDrive\Desktop\karmacheck-anderson-report.pdf