Field Service Medical Equipment

Girma Ebisa Abdisa

Bachelor of Science in Electrical and Computer Engineering

Email address: ************@*****.***, Contact Number: +251*********, Location Addis Ababa,Ethiopia

LinkedIn: https://www.linkedin.com/in/girma-ebisa-65a8ab214 PROFESSIONAL SUMMARY

Dynamic and results-driven Field Service Engineer with 7 years of progressive experience in Installing, Repairing and performing preventive maintenance of Medical equipment’s like Molecular analyzers, Immunoassay, Chemistry analyzers and water treatments like ElGA and Evoqua. Knowledge of CLIA and molecular PCR experience . I have good communication skill and Experienced working under pressure and working for long time during site visit for repair and Installation.

Education: B.SC in Electrical and Computer Engineering(Power Stream) Awarded University: Dilla University,School of Technology WORK EXPERIENCE

1. Company name: Ethiotelecom

Position: Customer Advisor (February-August, 6 month) Tasks: Supporting a customer with any challenge they face on the service, and escalating to a supervisor if the case is beyond my position

2 . Company Name: Retina Pharmaceuticals, Addis Ababa August 2018 – Present. Position : Field Service Engineer/FSE/

Tasks: . - Installing medical equipment’s including Emmuno-assay,Molecular and Clinical Chemistry and Electrolyte analyzer equipment’s

- Troubleshooting and repairing of the medical equipment’s and assisting the end users

- Installation,Repair, Preventive maintenance, performing Quality Control and Verifications of Molecular Instruments like CAP/CTM, Cobas 4800 and supporting the end users.

- Guiding the Junior Engineers how to handle and operating on the instrument /OJT/

- Installation,Repair, Preventive maintenance, performing Quality Control and calibration to insure high standard of customer service and too meet a customer satisfaction for an instruments like Cobas C311( Clinical Chemistry and electrolyte analyzer), Cobas C111,Clinical chemistry, Cobas e411,emmunoassay

- Installing and repairing of water treatments like Elga and eVOQUA which are installed with Chemistry and hormonal analyzers.

Formal Education

Bachelor of Science in Electrical and Computer Engineering, Power Stream QUALITY MANAGEMENT TRAINING

• ISO 9001:2015 Quality Management Systems

• ISO 45001:2018 Occupational Health and Safety Management

• ISO 14001:2018 Environmental Management Systems

TECHNICAL SKILLS

Laboratory Management & Operations, QC & QA, ISO Standards Implementation, Laboratory Information Systems, Procurement & Supply Chain Management Budget Planning & Financial Administration, Advanced Diagnostic Systems, Laboratory Setup & Maintenance, Laboratory Examinations, Preventive Measures, Inventory Management & Control, Dala Analysis & Reporting, Technical Training & Knowledge Transfer, Regulatory Compliance & Documentation, contract negotiation

TECHNICAL CERTIFICATIONS (ITERNATIONAL)

Roche Diagnostics:

-Cobas C111 standardized training- Serum work area /Johannesburg, South Africa/

• Cobas C311 Standardized Training – Serum Work Area /Dubai, UAE/

• Cobas 4800 + CAP/CTM, Light Cycler – Molecular Diagnostics /Johannesburg, South Africa/

. Clinical Chemistry and immunology Technology standardized training /Dubai, UAE/

-Laboratory Overview and pre-analytics technology standardized training /Dubai-UAE/ LEADERSHIP & SOFT SKILLS

Strategic Leadership & Team Management, General Administration, Problem-Solving & Critical Thinking, Cross-Cultural Communication (English & Amharic), Stakeholder Engagement & Relationship Building, Performance Evaluation & Staff Development, Time Management & Prioritization, Client-Centered Service deliver, interdisciplinary Collaboration, Innovative, Persistence, Inspection, Coordinates activities, Resilience Under Pressure, Analytical Thinking, development, technical evaluation, committed, decision making, Budget Preparation REFERENCES:

1, Feyissa Chala, Laboratory Director Directorate at EPHI/ Ethiopian Public Health Institute/ Contact: +251-*********, email address: ************@****.***.** 2, Tesfahun Temesgen,Service Manager and Application Specialist at Retina Pharmaceutical Contact: +251*********, email:***********@*****.*** 3, Getahun Duguma(Dr.), CEO at shambu general Hospital Contact: +251*********, Email adress: *********@*****.***

Contact this candidate