LILY CHAN
Cell: 408-***-****
Email: ***********@*****.***
HIGHLIGHTS
● Over 10 years’ experience with full cycle payroll in multi-state environments
● Excellent knowledge of employment laws, hourly workforce and compliance
● Proficient with analyzing payroll, benefits, tax deposits and reconciling all accounts WORK EXPERIENCE
K&G Petroleum - Littleton, CO March 2023 - April 2025 Payroll Specialist (Full Time)
Paycom (bi-weekly)
● Processed biweekly payroll and related duties for about 380 employees
● Processed Personnel Action Forms for location changes, position changes, annual review, merit increase, termination, rehires.
● Processed termination checks, replacement checks and bonuses
● Handled New Hires Log Sheet - Assigned onboarding checklist to new applicants and rehires. Assigned Background Check link to applicants. Assisted with applicants' questions if any.
● Reminded Store Managers and District Managers to complete I-9 within the timeframe and processed eVerify
● Uploaded Garnishment Orders for processing for CO and NV
● Handled 401k/Roth contributions and pulled reports weekly to update contributions changes for each pay period for CO and NV
● Verified and completed the Employment Verification Forms as received
● Assisted the Store Managers and District Managers over the phone and in person with any questions that they may have (41 Stores in CO)
● Answered questions from employees in Paycom ASK module and in emails
● Pull Vendors invoices for the Accounting Dept. in a weekly basis
● Submitted the Bureau of Labor Statistics Census monthly City of Oakland – Oakland, CA November 2021 – November 2022 Payroll Personnel Clerk III (Full Time)
Oracle R12 (bi-weekly)
● Process mail log to ensure accuracy for payroll processing including payroll adjustment, notice of voluntary/termination notice, accrued compensatory buy back request, personnel action form, financial hardship request form, deferred compensation rollover form, new employee package, tax forms, wage garnishment, union dues/COPE deduction, subpoena request
● Updates supervisor changes, assignment changes, address changes and name changes in Oracle
● Provide duplicate w2 as requested and coordinate with employees or ex-employees for delivery and fee payment options
● Gather payroll information for subpoena requests
● Responsible for Annual vacation, sick and management leave sell back forms for payroll processing
● Cash receipts deposit for any checks received from duplicate w2, federal & state tax refund, employee overpayment repayment check
● Accomplish verification of employment requests through mail, fax and emails
● Census Bureau Labor reporting for monthly, quarterly and yearly
● Fulfilled employees requests in Outlook emails
● Order supplies for payroll Dept.
Rose International – Mountain View, CA October 2020 – November 2021 Payroll Specialist (Contract)
Workday/ADP E-Time (bi-weekly)
● Process Leave of Absence, payroll adjustments and termination checks
● Responsible for EDD Disability Forms and EDD Audit Forms Controller’s Group – San Mateo, CA August 2018 – November 2019 Payroll Administrator (Contract)
ADP Workforce Now (Version 2) to ADP Vantage since February 2019 (bi-weekly)
● Payroll Processing for 2100 employees for multi-states (CA, TX, AZ, KY, GA, WI, NY, VT)
● Responsible for all types of garnishments for multi-states
● Responsible for termination report in Excel spreadsheet and created data batch in Vantage for payroll processing
● Processed manual checks for lay-offs and severance pay
● Inactivated direct deposit accounts, deleted clock numbers and inserted code in timecards on terminated employees to prevent it from pulling the hours to Time batch
● Responsible in auditing payroll for payroll processing and checks/vouchers distributions
● Assisted in responding in Payroll Team email inbox Accountemps – San Mateo, CA March 2018 – July 2018 Payroll Specialist (Contract)
ADP Workforce Now (semi-monthly)
● Complete SourceFile for each payroll processing including o Calculated partial payment of salary and interns housing payment for new hires and new interns
o Entered sign-on bonus and relocation payment
o Converted referral bonus, patent bonus and Dandelion from China dollar to US dollar o Calculated benefits deductions catch-up amounts and notified employees o Handled hourly employees’ timecards and requested managers approval o Entered LOA payment as needed
o Emailed new hires on their F1 visa First entry date for tax purposes o Collected CPT/OPT/F1/H1B/O1 visa expiration status
● Entered pay data entries into ADP WFN for payroll processing for 600 multi-states employees
● Entered new hires into HR module
● Updated 401k deferral changes
● Reconciled FSA and commuter contribution reports
● Helped with special projects assigned as needed
Aston Carter Staffing and Services – San Francisco, CA December 2017 – January 2018 Payroll Specialist (Contract)
ADP Vantage (bi-weekly)
● Processed termination/layoff checks for enterprise locations (SF, SFO) for 600 employees
● Monthly union reporting using ADP reporting to transfer information to Excel files
● Entered new hires for both union and non-union employees
● Responded to emails and updated employees’ sick days/vacation days as requested on employees’ timecards
3 Bridge Networks Staffing Agency – San Francisco, CA February 2017 – December 2017 Payroll Coordinator (Contract)
Workday/ADP E-Time (EV5) (bi-weekly)
● Responsible for 800 salaried employees payroll (Total 2400 employees)
● Updated information from Workday to ADP ETime for compensation changes, personal information changes such as address update, marital changes, tax forms and Direct deposit changes
● Processed termination checks as needed
● Activated new hires information from Workday to ADP ETime
● Responded to emails and handled garnishment
● Completed EDD audit forms and employment verification forms as needed
● Created excel files for retro pay, compensation changes for payroll processing
● Uploaded sick hours, vacation hours, floating holiday/holiday hours when applicable from Workday to ADP for payroll processing
● Audited LOA file and entered employees that needed to be paid while on LOA/PFL into ADP for payroll processing
Rosendin Electric – San Jose, CA June 2013 – November 2016 Payroll Specialist
ADP Workforce Now (weekly and bi-weekly)
● Gathered and audited Puerto Rico time record for 50 employees
● Collected Puerto Rico new hire paperwork and entered into ADP
● Updated health insurance, direct deposit, garnishments, Puerto Rico tax forms, mileage reimbursement and auto allowance
● Processed annual Christmas bonus
● Manually calculated and processed termination checks
● Conducted employment verification requests and responded to employees’ inquiries
● Retrieve payroll report, quarterly report and W2 Kronos/Oracle (bi-weekly)
● Audited Kronos weekly time record for 900 employees (CA, OR, TX, NV, IL, HI, AZ, VA, MD)
● Calculated and prepared manual termination/layoff checks
● Updated or terminated Kronos records as necessary
● Completed and collected New Hire paperwork and entered into Kronos
● Updated payroll data changes and audited payroll entries for accuracy in Oracle
● Setup garnishments for payroll deduction and mailing garnishment checks
● Setup Per Diem payments for payroll processing
● Updated 401k and imputed income for using company vehicles into Oracle
● Ensured accuracy and timely distribution of payroll checks to all office locations
● Assisted employees with payroll related questions
● Maintained and filed payroll forms and records
● Downloaded projects from Oracle to Kronos for project cost audit or billing
● Completed office union deductions monthly report for fringe reconciliation Pacific Coast Trane Sales & Services – Sunnyvale, CA August 2007 – March 2013 Payroll Specialist
Union Payroll Processing (weekly)
● Responsible for weekly payroll for union employees in Team Management System (TMS) for 60 employees
● Collected and reviewed timesheets manually and submitted ACH file
● Processed certified payroll on Elation – run report to compile weekly certified payroll report and statement of compliance for government contract projects
● Calculate and prepare manual checks as needed
● Reported new employees to the state and e-verify for new hires
● Reported workers comp claims to workers comp carrier and followed up with employees
● Prepared audit materials and balanced payroll accounts, payroll tax accounts
● Deposited payroll taxes accordingly
● Managed monthly union reports to local unions on wages earned and fringe benefits
● Processed annual union rate changes
● Prepared, audited and filed union employees’ W-2 documents Non-union Payroll Processing (semi-monthly)
● Responsible for non-union payroll and independent contractors for total 200 employees by using Great Plain.
● Updated payroll records including Health insurance coverage, direct deposit tax forms, 401k, 401k loan, flexible spending, garnishment, job title and department/division transfers, new hires and termination records
● Enrolled employees to health plans, terminated coverage as needed
● Deposited payroll taxes accordingly
● Prepared manual checks as needed
● Reported workers comp claims to worker comp carrier and followed up with employees
● Reported new employees to the state and e-verify for new hires
● Handled incoming mails and provided customer service to all levels of employees
● Prepared audit materials and balanced payroll accounts and payroll tax accounts
● Administered and distributed internal month-end reports to managements by compiling summaries of earnings, taxes, deductions, leave, disability and non-taxable wages; and prepared payroll related journal entries
● Prepared quarterly PTO accrual report for all department managers
● Submitted quarterly and annual payroll tax filings electronically (941, DE9c, DE9, 940)
● Prepared, audited and filed W2 and 1099-misc forms Florin Healthcare Center – Sacramento, CA August 2005 – April 2007 Payroll Coordinator
Kronos/PeopleSoft (bi-weekly)
● Performed bi-weekly payroll functions for 150 union employees by using Kronos and PeopleSoft
● Handled health insurance, cobra program, 401k, flexible spending
● Processed garnishment and handled workers comp claims
● Posted job openings and ran background checks
● Presented new employees’ orientation and entered new hire records
● Enrolled employees for direct deposit
● Verified health insurance billing statements
EDUCATION
Skyline College - Associate of Art in Business Administration APPLICABLE SKILLS
● Microsoft Excel, Word and Outlook
● Payroll software – Paycom, ADP Vantage, Workday, ADP-ETime, ADP Workforce Now, Oracle R12, Kronos, Great Plains, Team Management System
ADDITIONAL QUALIFICATIONS
● Motivated and positive attitude
● Ability to multitask
● Organization skills
● Team player
● Attention to detail
● Reliable and responsible
● Adamant about accuracy and deadline driven