Office Assistant Administrative

SHEILA VINSON PORTER

SUMMARY

Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence and solving immediate issues. Goal- oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. EXPERIENCE

Receptionist, 05/2023 - Current

Future Care - Baltimore, MD

Office Administrative Assistant, 08/2009 - 08/2022 6764b Reisterstown Road - Baltimore, MD

Office Worker, 04/1997 - 08/2009

6764b Reisterstown Road - Baltimore, MD

Policy Consultant, 02/1986 - 09/1990

3910 Keswick Road - Baltimore, MD

Office Assistant, 05/1984 - 07/1985

Department of Social Services - Baltimore, MD

CONTACT

Address: Gwynn Oak, MD 21207

Phone: 443-***-****

Email: ***************@*****.***

SKILLS

• Scheduled and confirmed appointments.

Answered and directed incoming calls using multi-line telephone system.

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Updated and recorded customer or client information to maintain accounts.

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Answered phones to direct callers, schedule appointments, and provide general office information.

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Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.

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Scanned physical documents and uploaded to encrypted databases for digital maintenance.

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Monitored incoming messages on voicemail system ensuring prompt response times.

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• Conducted research on behalf of senior management team members. Prepared documents for meetings including agendas, minutes and presentations.

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Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

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• Data Entry

• Clerical Support

Office Assistant, 06/1979 - 08/1981

Rutland Elementary School - Baltimore, MD

EDUCATION AND TRAINING

Insurance Training Certificate, Insurance And Risk Management, 10/1985 U.S.F.& G Insurance Company - Baltimore

High School Diploma, 06/1975

Lake Clifton High School - 2801 St Lo Drive

High School Diploma, 06/1971

Herring Run Junior High School - Baltimore

Business Administration, 06/1972

Northern High School - Baltimore

06/1967

Columbus Elementary School - Baltimore

Regular Curriculum, 06/1966

Abbottston Elementary School - Baltimore

Regular Curriculum, 06/1963

Thomas G Hayes Elementary School - Baltimore

HOBBIES

Bowling pottery painting reading

Performed data entry tasks into various computer systems accurately and efficiently.

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Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.

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Organized files, developed spreadsheets, faxed reports and scanned documents to improve organizational workflow.

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Performed data entry tasks into various computer systems accurately and efficiently.

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Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.

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• Completed continuing education in Insurance Company

• English Literature

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