Warehouse Worker Customer Service

David Ragland

*yrs associate forklift warehouse worker

Paterson, NJ 07505

**************@*****.***

+1-862-***-****

* **** ********* ********* ******

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

Stocker

Dallor Tree-Paramus, NJ

February 2023 to June 2023

1. I had my own aisle to maintain blocking merchandise 2. Putting new merchandise out to keep shelves full and neat 3. Keep my area clean

4. Unloading trucks and doing whatever was needed but being an all-round person and team player but do prefer to work by myself

5. I did my job and help others

• Maintained accurate inventory levels by regularly restocking shelves and rotating products to ensure freshness

• Assisted customers in locating items, providing friendly and knowledgeable service

• Efficiently organized backroom storage areas to maximize space utilization and ease of access

• Collaborated with team members to unload delivery trucks and stock merchandise in a timely manner

• Maintained cleanliness and organization of store aisles, ensuring a pleasant shopping experience for customers

• Demonstrated strong attention to detail when labeling products with accurate prices and expiration dates

• Safely operated equipment such as pallet jacks or hand trucks to move heavy items throughout the store

• Provided exceptional customer service by promptly addressing inquiries, concerns, or complaints from shoppers

• Closely monitored product expiration dates, removing expired items from shelves to maintain quality standards

• Proudly maintained a clean work environment that met health code regulations at all times

• Demonstrated excellent time management skills by efficiently completing assigned tasks within designated timeframes

• Leveraged strong communication skills when collaborating with team members during stocking shifts

• Achieved XX% improvement in overall store appearance through consistent attention to detail while stocking shelves

• Frequently assisted with bagging groceries or helping customers carry their purchases out to their vehicles

• Collaborated with store management to implement new merchandising strategies for improved product visibility

• Trained new team members on proper stocking procedures, safety protocols, and customer service standards

• Contributed to a positive work environment by fostering teamwork, respect, and open communication among colleagues

Warehouse Associate

ZT Systems-Secaucus, NJ

April 2017 to March 2021

• Received, inspected, and documented incoming shipments of products

• Efficiently organized and maintained inventory in accordance with company standards

• Utilized forklifts and other equipment to safely transport materials within the warehouse

• Accurately picked and packed orders for shipment, ensuring proper labeling and documentation

• Collaborated with team members to complete daily tasks in a timely manner

• Performed regular quality checks on products to ensure they met specifications

• Assisted in conducting physical inventory counts to reconcile stock levels

• Maintained a clean and organized work area, promoting safety and efficiency

• Followed all safety protocols and procedures while operating machinery or handling hazardous materials

• Communicated effectively with supervisors regarding any issues or concerns related to inventory or operations

• Achieved an average picking accuracy rate of XX% over the course of XX months

• Processed an average of XX orders per day with minimal errors

• Reduced shipping errors by XX% through improved order verification process

• Trained new warehouse associates on proper procedures for receiving, storing, and shipping products

• Implemented a barcode scanning system that increased order processing speed by XX%

• Collaborated with cross-functional teams to resolve customer inquiries or complaints regarding product availability or delivery status

Education

GED

vo-tech institute - Wayne, NJ

January 2003 to April 2003

Skills

• Forklift (4 years)

• Pallet Jack

• Order Picking

• Shipping & Receiving

• Load & Unload

• Packaging

• Warehouse Experience

• Order Picker

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